Pet groomer · Texas City, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 188 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★49 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pampered Paws Pet Grooming five stars based on forty-nine reviews, noting that the owner replies to ninety-eight percent of feedback. Customers consistently highlight punctuality, clear communication regarding appointment times, and reasonable pricing. Recurring themes include the team's gentle handling of pets, long-term customer loyalty spanning many years, and the professional quality of grooming services such as baths and cuts. No common criticisms appear in the provided excerpts, which uniformly express satisfaction with the care provided to dogs of various breeds.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (45 with written comments, 7 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 20, 2026.
Service: Mobile Dog Groomer serving Texas City, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Pampered Paws Pet GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pampered Paws Pet Grooming: 99/100 on this factor. Category median: 85.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pampered Paws Pet Grooming: 96/100 on this factor. Category median: 82.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pampered Paws Pet Grooming: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pampered Paws Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
5.0of 5
5 stars49100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
100%praise
Praise56100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1286%
Reasonable214%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1730%
Would recommend1527%
Quality & results1425%
Speed & response35%
Price & value35%
Honesty & trust35%
Communication12%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are professional, caring, and treats her like one of their own.”
“I highly recommend her to anyone looking for a dependable groomer!”
“I’ve been taking my Kane to Pampered Paws for years now, and they’ve always does an amazing job.”
“Always prompt and provides feedback and recommendations about my puppy”
“The price was fair and the care was excellent.”
“I don't trust anyone but Pampered Pets with my babies.”
“She communicated the time Suzy would be ready and notified me exactly as promised.”
People customers mention
Robin12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pampered Paws Pet Grooming for 7 kinds of job. Pick one to see what they paid and said.
TTerri3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Robin is a great groomer. My dogs just love going there. I have one golden doodle and one scotty terrier. We have gone to her for many years. She is a wonderful groomer.
JJodyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Today was Suzy’s first visit at Pampered Paws Grooming, and we were very pleased. It is obvious that the owner cares about your fur baby. She communicated the time Suzy would be ready and notified me exactly as promised. Her grooming was exactly as described when I set the appointment, plus a little extra. I had…
GGt_Walka4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve been taking my Kane to Pampered Paws for years now, and they’ve always does an amazing job. They are professional, caring, and treats her like one of their own. Kane always comes home looking great and happy. I highly recommend her to anyone looking for a dependable groomer!
Great priceDog full service groomingDog grooming and stylingDog nail trimming
YYolanda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Today was my first time using Pampered Paws Grooming. These ladies are phenomenal!!!!! My baby boy looks amazing, smells good,and he was as calm as if he had been with family all day!!!! I chose them because of all the good reviews and good words spoken of them and they were all that was said of them and more!!!!…
Great priceDog grooming
RRLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ms. Robin and her girls are amazing! My pups have been going to Pampered Paws for about 13 years and they have always provided a safe, clean and loving environment. Highly recommend Pampered Paws for all of your pet grooming needs.
RRandall4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Pampered Paws has been our groomer for many years. Always great with our Schnauzers. Very careful and professional job. Robin gets them done in a very timely manner. Our dogs love it.
Great priceDog ear cleaningDog anal gland expressionDog grooming
Robin is a great groomer. My dogs just love going there. I have one golden doodle and one scotty terrier. We have gone to her for many years. She is a wonderful groomer.
Response from the owner · a month ago
Thank you so much for the wonderful review and for trusting Us with your fur babies for so many years! It means so much to us knowing that your babies love coming to see us. We truly appreciate your continued support and loyalty. They’ll always be treated like family here at Pampered Paws! ❤️🐾
J
Jody HallLocal Guide · 12 reviewsiTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Today was Suzy’s first visit at Pampered Paws Grooming, and we were very pleased. It is obvious that the owner cares about your fur baby. She communicated the time Suzy would be ready and notified me exactly as promised. Her grooming was exactly as described when I set the appointment, plus a little extra. I had quite a smile on my face after I picked her up and discovered her purple toe nails and Halloween bow to match her purple collar. You see, Suzy is a Beagle and just needs a bath and her nails clipped. No prior groomer has made us feel so special. The price was fair and the care was excellent. We have found the groomer for us!
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog anal gland expression, Dog bathing and blow dry
Response from the owner · a month ago
Thank you so much for this wonderful review! We absolutely loved having sweet Suzy visit us for the first time. 💜🐾
It makes us so happy to hear that the little extra touches—especially her purple toenails and Halloween bow—put a smile on your face. We truly believe every fur baby deserves to feel special, even when they’re just coming in for a bath and nail trim!
Thank you for trusting Pampered Paws with Suzy. We’re so glad you found us, and we look forward to seeing that sweet girl again! 🐶✂️
— Pampered Paws Pet Grooming
A
Alyssa Perales3 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
She’s been grooming my dogs for years now .. my Lucy loves her…
Response from the owner · a month ago
Thank you so much! We absolutely love having Lucy come see us. She’s such a sweetheart, and it means so much to us that you’ve trusted us with your babies for all these years. We truly appreciate you!
C
Chuck HymaLocal Guide · 28 reviewsiTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Was referred by someone. Did an excellent job. Would definitely recommend.
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Response from the owner · a month ago
Thank you so much for the kind words and recommendation! We truly appreciate you giving us the opportunity to earn your business. We’re glad you were happy with the work, and we look forward to helping you again in the future!
C
Christina Durington5 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Lovely ladies who treat you and your pets as family! Highly recommend!
Response from the owner · 3 months ago
Thank you so much for your kind words and recommendation! It means the world to us to know you feel like part of our family. We love caring for your baby and truly appreciate your trust and support. We look forward to seeing you and your furry family again soon! 🐾❤️
G
Gt_Walka4 reviewsiTotal number of Google reviews Gt_Walka has written across all businesses on Google Maps, not just this one.
I’ve been taking my Kane to Pampered Paws for years now, and they’ve always does an amazing job. They are professional, caring, and treats her like one of their own. Kane always comes home looking great and happy. I highly recommend her to anyone looking for a dependable groomer!
Price assessment: Great price
Services: Dog full service grooming, Dog grooming and styling, Dog nail trimming
Response from the owner · 4 months ago
Thank you so much for your kind words and for trusting us with Kane all these years! It means the world to us to have loyal clients like you. We love seeing Kane and are grateful for the opportunity to care for her. Your support and recommendation truly mean a lot to our entire team. We look forward to seeing you and Kane again soon! ❤️🐾
Y
Yolanda Austin7 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Today was my first time using Pampered Paws Grooming. These ladies are phenomenal!!!!! My baby boy looks amazing, smells good,and he was as calm as if he had been with family all day!!!! I chose them because of all the good reviews and good words spoken of them and they were all that was said of them and more!!!! Customer forever!!!!! Thank you ladies for great work and compassion!!!!
Price assessment: Great price
Services: Dog grooming
Response from the owner · 5 months ago
Thank you so much for the amazing review! 🐾💕 We are so happy you trusted Pampered Paws Pet Grooming with your baby boy for his first visit. Hearing that he looked amazing, smelled great, and felt calm and comfortable with us truly means the world to our team.
We treat every pet like family, and knowing you felt that care and compassion makes everything we do worthwhile. Thank you again for your support, your kind words, and for choosing us. We can’t wait to see you and your handsome boy again soon!
R
R HernandezLocal Guide · 41 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Ms. Robin and her girls are amazing! My pups have been going to Pampered Paws for about 13 years and they have always provided a safe, clean and loving environment. Highly recommend Pampered Paws for all of your pet grooming needs.
Response from the owner · 5 months ago
Thank you so much for your kind words and for trusting Pampered Paws Pet Grooming with your pups for all these years! 🐾💕 Your loyalty and support over the past 13 years truly mean the world to us.
We’re so grateful to be part of your pets’ lives and are thankful for the trust you place in our team to provide a safe, clean, and loving environment every visit. Reviews like yours remind us why we love what we do every single day.
Thank you again for the recommendation and for being part of the Pampered Paws family! 🐶✨
R
Randall Given4 reviewsiTotal number of Google reviews Randall has written across all businesses on Google Maps, not just this one.
Pampered Paws has been our groomer for many years. Always great with our Schnauzers. Very careful and professional job. Robin gets them done in a very timely manner. Our dogs love it.
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry
Response from the owner · 5 months ago
Thank you so much for your continued support and kind words! 🐾💕 We truly appreciate you trusting Pampered Paws Pet Grooming with your Schnauzers over the years.
It means so much to hear that you’re happy with the care, professionalism, and timely service we provide. We always strive to make every visit a positive experience, and knowing your dogs love coming to see us makes our day!
Thank you again for being such a valued part of the Pampered Paws family — we look forward to seeing you and your pups again soon! 🐶✨
C
Carlos Resendez5 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
