iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#313 of 502 moversiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★468 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
$677typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Pantheon Moving for punctuality, efficient handling of heavy items like pianos and safes, and accurate pricing that matches initial quotes. Reviewers highlight the crew's professionalism, careful packing of fragile goods, and clear communication regarding arrival times. However, some low-star reviews cite issues with inexperienced staff, slow work pace, and discrepancies between quoted and final charges, including complaints about damaged items or workers leaving the job unfinished.
Google rating: 4.9 out of 5 from 468 reviews (96% five-star).
Reviews on this page: 468 Google reviews (419 with written comments, 39 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 29, 2026.
Service: Mover serving Kansas City, Missouri.
Data from Google, last updated November 9, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Pantheon MovingMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pantheon Moving: 89/100 on this factor. Category median: 93.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pantheon Moving: 83/100 on this factor. Category median: 91.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pantheon Moving: 96/100 on this factor. Category median: 94.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pantheon Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pantheon Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pantheon Moving: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
468 Google reviews we collected
4.9of 5
5 stars45096%
4 stars61%
3 stars00%
2 stars31%
1 star92%
Praise vs complaints
Phrases our text analysis found in 419 written reviews
97%praise
Praise83997%
Complaints243%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price6543%
Reasonable7550%
Overpriced53%
Not sure64%
$677-29% vs typical movers
Middle half of what 122 customers paid ($410–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23828%
Speed & response21725%
Would recommend15618%
Quality & results12915%
Price & value647%
Communication405%
Honesty & trust192%
What customers talk about
We read 419 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The movers were very professional and did an awesome job.”
“The two men that moved my 500 lb safe up to my second floor were courteous, jovial, and punctual.”
“your 2-man team moved very slow I had to help them and once I did, they picked up the pace.”
“I highly recommend this company to whoever trying to have there any kind of items move safely”
“Based on this move, I cannot recommend the company.”
“They do a great job in hiring, training the right team of people to do the job.”
“More concerning was the significant damage to several items, most notably our washing machine, which was damaged beyond repair during transport.”
“Price was really reasonable, very friendly, did everything as requested.”
“I had a brand new very expensive white sofa and chair that I wanted moved to a different location.”
“The team was very easy to work with and flexible, would definitely recommend to others.”
“They are so friendly/polite, they take a genuine interest in using the highest care for your belongings, they are extremely efficient and have the bes…”
“Lied and said they couldn’t replace it as it was no longer sold.”
People customers mention
Ebele15 reviews
Andy14 reviews
Joe12 reviews
Gerson12 reviews
Andrew11 reviews
Christian11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pantheon Moving for 8 kinds of job. Pick one to see what they paid and said.
ron14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was very pleased with thier service. They were friendly quick and took good care of our stuff.
Paid $500–1,000Reasonable price
AveriLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing experience! The two movers were very efficient and extremely friendly. They were finished in less than an hour and took exceptional care to deliver expensive equipment to my new place undamaged. Highly recommend.
Paid $1–500In-state moving
Colleen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pantheon Moving is by far one of the better local/interstate companies. They do a great job in hiring, training the right team of people to do the job. A BIG SHOUT OUT to Carlos, and Joe for their professionalism and great care with my belongings from loading to unloading. Another round of applause to M.J. and…
Paid $5,000+Reasonable priceInterstate moving
JamieLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
2nd time using Pantheon - the main guy on the crew was same guy as last time and he remembered some of my belongings. Both guys were super nice. Although they ran late due to prior job, they worked efficiently and got me loaded by time I expected to be leaving so appreciate the hard work. They're friendly,…
Paid $500–1,000Great price
Dave11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They were more than happy to help me with a quick move of a piano from room to room and took special care of the brand new wood floor! I will use them from now on for all my moving needs.
Paid $1–500Reasonable priceOversized-item moving
Casey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They are wonderful ! On time , very meticulous with packing and moving items safely ! I will use them again and I highly recommend them 💯
Great care and great staff!!!
Couldn’t ask for a better experience
Response from the owner · a week ago
We appreciate it so much Bob! We pride ourselves on our staff and how hard they work every day on every job. We appreciate the acknowledgment and look forward to hearing from you in the furture!
Vincent2 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
The team was in and out faster than I expected. The two men that moved my 500 lb safe up to my second floor were courteous, jovial, and punctual. What I was quoted was exactly what I had to pay, and I was a little surprised by that having never use the service like this before and nihilistically expecting for there to be some sort of surprise fee. No scuffs or damage anywhere along the path up to the destination room! Love these guys!
Response from the owner · a week ago
Hi Vincent, thank you so much for the fantastic review! Moving a safe that heavy up to a second floor is no easy task, so we’re thrilled to hear our team made it look easy while keeping everything punctual, courteous, and damage-free. We also completely understand being cautious about surprise fees—we pride ourselves on honest, upfront pricing with zero hidden costs. We truly appreciate your business and recommendation!
ron gippner14 reviewsiTotal number of Google reviews ron has written across all businesses on Google Maps, not just this one.
I was very pleased with thier service. They were friendly quick and took good care of our stuff.
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · a week ago
Thank you so much!! We are so happy you had a good experience with us Ron, and we hope to help in any future moves as well. we truly value you taking the time to give us feedback!!
Aundria DownieLocal Guide · 34 reviewsiTotal number of Google reviews Aundria has written across all businesses on Google Maps, not just this one.
Farren and Ebele did an awesome job. They were positive, friendly, caring and helpful. They took the time to pad all my antiques and didn't mess around wasting time. Im always happy with Pantheon service.
Response from the owner · a week ago
Thank you so much for the wonderful review and for being a returning customer, Aundria! We're thrilled to hear that Farren and Ebele took such great care of your antiques and provided a friendly, efficient experience. We truly appreciate your continued support and look forward to helping you again whenever you need us!
Kimberly Walsh1 reviewiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Moving is a tremendous challenge at any time , beit a commercial or residential move. My Wife and I chose Pantheon Moving LLC for our residential move on October 16, of this year. Pantheon sent us three young men whom were exceptional at there work , Carlos, Fairlin, and MJ. They began on time, and worked diligently, continously, with purpose and an acute knowledge of the work at hand. Each of them exemplified courtesy, and respect for my Wife, and I as well for our personal belongings. Their devotion to thier work ethic is truly magnificent, it is the hope of my Wife Barbara, and I that our tribute will be included in their individual employment records at Pantheon Moving LLC. Respectfully Frank, and Barbara Dodson.
Response from the owner · 2 weeks ago
Thank you for such an amazing review Frank and Barbara! That is so sweet of you and i know the guys will appreciate the kind words. We will pass those along to them as well. We pride ourselves in the great work our movers provide so when it goes noticed it is an even greater feeling. Thank you for choosing Pantheon Moving! We hope to hear from you for any future moves.
Averi WeirLocal Guide · 18 reviewsiTotal number of Google reviews Averi has written across all businesses on Google Maps, not just this one.
Amazing experience! The two movers were very efficient and extremely friendly. They were finished in less than an hour and took exceptional care to deliver expensive equipment to my new place undamaged. Highly recommend.
Price: $1–500
Services: In-state moving
Response from the owner · 3 weeks ago
Thank you so much for the review Averi! We are so happy that Terry and Farren were able to give you a stress free experience with our company! We look forward to hearing from you in the future to help with moves you or your loved ones might have!
Colleen Grodhaus6 reviewsiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Pantheon Moving is by far one of the better local/interstate companies. They do a great job in hiring, training the right team of people to do the job. A BIG SHOUT OUT to Carlos, and Joe for their professionalism and great care with my belongings from loading to unloading. Another round of applause to M.J. and Myron who supported some of the packing. Great moving company and no surprises with the cost from the estimate to the actual cost. I was very happy with their politeness and. Professionalism throughout this process. Thank you
Price assessment: Reasonable price
Price: $5,000+
Services: Interstate moving
Response from the owner · a month ago
Thank you so much! Moves are such a huge deal, and knowing we could take that weight off your shoulders truly warms our hearts.
Carlos, Jo, M.J., and Myron will be so touched by your shout-out—they take genuine pride in taking care of people, and knowing they made your move stress-free will mean the world to them. We’re also so glad the pricing was completely clear and transparent for you!
Thank you again for trusting Pantheon Moving with your home. Wishing you all the best and lots of happiness as you settle into your new space!
