Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Parfé Diem 4.9 out of 5 based on 808 reviews, with the owner responding to 41 percent of them. Customers frequently praise the friendly staff, cute interior, and specific items like banana pudding and brigadeiros, noting that gluten-free options are well-received. However, a minority of low-star reviews criticize the desserts for being overly sweet, having artificial or waxy textures, and lacking expected flavor depth, with some also describing rude employee interactions.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
808 Google reviews we collected
Phrases our text analysis found in 701 written reviews
How often each topic comes up in the written reviews
We read 701 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Maybe also because I have set my mind on ice cream type of sweet, that coldness.”
“The employer are always super rude.”
“If you are in the Sugar House area, I highly recommend stopping by to grab a Flight and don't skip the peach cobbler.”
“…ridiculous… I’ve noticed everytime anyone leaves a review that isn’t 5 stars and isn’t positive you argue with them and accuse them of things, I’ve se…”
“Excellent service, the place is super cute and all the products are delicious.”
“Including grant the owner To be completely honest they always have a horrible attitude & normally I would not ever want to take away from a small busi…”
“This was supposed to be a quick dessert stop after pizza at Taverna.”
“Showed up late after a real salt lake game when no other dessert places were open and we had an awesome time.”
“Rich without being heavy and genuinely unlike any dessert we have had before.”
“Little hidden gem but 100% worth it, the desserts are delicious.”
“It does seem a bit pricey.”
“God I can’t explain how cripplingly addicted I am to this place.”
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing. 4 different items ordered and everyone loved theirs. Super friendly staff.
If you remember the children’s toy from the 90’s “Floam” the texture of these “parfaits”are similar to that. The frozen version doesn’t improve things, it just makes it more dense. The taste is reminiscent of artificial chemicals and low quality chocolate. Honestly one of the most unpleasant things I’ve ever…
God I can’t explain how cripplingly addicted I am to this place. BRING BACK PISTACHIO ENVY AND I WILL BE THERE EVERY WEEK. My favorite flavor by far and the one that had me coming back every day until it was gone. Everyone I showed this place fell in love and I absolutely miss it so much. It is so unbelievably good…
I MADE A MISTAKE, don't be like me. The Peach cobbler is absolutely amazing!!! Because the peaches this year have had little taste, I didn't want to be disappointed yet again. I was FAR from disappointed with their peach cobbler. One was not enough to share (but I did share). If you are in the Sugar House area, I…
Going through a sad patch in my life and their OG banana pudding I got at the gluten free expo low key healed me. So good!!
My sweet love, Parfe Diem. Thank you for always exceeding my dessert expectations
4.9 ★★★★★ 808 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing. 4 different items ordered and everyone loved theirs. Super friendly staff.
Thank you!
If you remember the children’s toy from the 90’s “Floam” the texture of these “parfaits”are similar to that. The frozen version doesn’t improve things, it just makes it more dense. The taste is reminiscent of artificial chemicals and low quality chocolate. Honestly one of the most unpleasant things I’ve ever consumed. Originally a 2 star review because the service was friendly, but downgraded to a one star after learning my original review (and it seems many other critical reviews) have been removed by the business. The original review had photos which I no longer have on my phone, sorry.
Thanks for sharing — it's perfectly fine if our pudding didn't do it for you, but we're happy to hear our service was on point. The claim that we remove reviews is blatantly false, and a simple Google search debunks it. This isn't social media — we can't just delete comments that are unfavorable. If that were the case, I wouldn't be responding to your review at all. I'd have just deleted it. Google removes reviews, and only when one breaks Google's rules. So if your initial review came down, that was Google's read on it, not ours. You also wrote that you dropped us from two stars to one over the review-removal theory rather than anything you ate. Appreciate you putting that in writing. Parker
Excellent pudding and treats. Really nice people
Thank you for coming!
Wonderful! They are so nice and kind! And the treats were amazing!!!
Thank you! ❤️
I was having my dessert craving this afternoon and decided to stop by at this spot. I tried to go a month ago, but it was raining very heavy, so I didn't go in, just sat inside my car for a bit. The service was phenomenal as soon as I stepped inside. There was no other customer, so we were able to have a conversation and she made some recommendations for me, as a first timer here. I did not know it is not ice cream or gelato, but it was a pleasant surprise. I did try a sample (not cold) for a taste of the banana one, very buttery and tasty. I would say though, it is not my cup of tea when it is not cold. Maybe also because I have set my mind on ice cream type of sweet, that coldness. I ended up with the chocolate one. With it being frozen, it offers a similar texture of gelato. I finished about 2/3 of it. It did become very sweet at that point. But I would say, it is very good. Great place to stop by to give it a go.
God I can’t explain how cripplingly addicted I am to this place. BRING BACK PISTACHIO ENVY AND I WILL BE THERE EVERY WEEK. My favorite flavor by far and the one that had me coming back every day until it was gone. Everyone I showed this place fell in love and I absolutely miss it so much. It is so unbelievably good that once you get your first bite, you won’t stop until you’ve finished the entire thing.
Delicious banana pudding, excellent service!
I MADE A MISTAKE, don't be like me. The Peach cobbler is absolutely amazing!!! Because the peaches this year have had little taste, I didn't want to be disappointed yet again. I was FAR from disappointed with their peach cobbler. One was not enough to share (but I did share). If you are in the Sugar House area, I highly recommend stopping by to grab a Flight and don't skip the peach cobbler. Actually, I recommend all the flavors, everything we have tried has been 5 stars across the board. Shout out to OG Banana, it's nostalgic, reminding me of my grandma's banana cream pie. Absolutely recommend!
Thank you so much! ❤️
Going through a sad patch in my life and their OG banana pudding I got at the gluten free expo low key healed me. So good!!
Amazing
Thank you!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
