Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts
Google reviewers for Paul's Auto Repair in Hempstead, NY, consistently highlight fair pricing, honest assessments, and prompt service completion. Customers frequently mention the shop's ability to diagnose issues quickly, such as same-day evaluations and next-day repairs, alongside a comfortable waiting area. The high five-star rating reflects satisfaction with professional communication and reliable work ethic, with no recurring negative themes identified in the provided excerpts.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
120 Google reviews we collected
Phrases our text analysis found in 85 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I will trust him hundred percent even he was so busy he was able to spend a time with me and give me advice thank you, Paul.”
“They did a great job on what needed to be fixed at a reasonable rate.”
“Great friendly staff decent prices work was done on time and satisfactory results”
“Courteous, honest, quality work, and always a pleasure to work with.”
“I saw Paul’s popped up and called right away after reading the amazing reviews!”
“Five stars are not enough of a rating that Paul and his auto shop truly deserve!”
“I introduced myself to Paul himself and explained what my situation was and the reviews that brought me here.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Paul's Auto Repair for 7 kinds of job. Pick one to see what they paid and said.
Been going to his shop since I moved to Long Island 13 years ago. Will not take my car to anybody else.
I was Refered to Paul’s auto shop. The experience was top notch. Very personable and professional. They did a great job on what needed to be fixed at a reasonable rate. Car was ready by the end of the day. My 2007 Ridgeline seems to be running better than it ever has. I am so happy to have found Paul’s auto…
Great friendly staff decent prices work was done on time and satisfactory results
Honest appraisals, pricing and keeps his word. Experienced mechanic with money saving advice. Brakes, tune ups, inspection, oil changes. Everything as promised.
Honest man. Always does a great Job. Have been coming here for many many years. Wouldn’t go anywhere else. For all car needs contact him!
I just went to Paul to get second opinion and he saved me over $2000 for unnecessary repair from Addam mechanic who is trying to sell me something that I don’t need. I will trust him hundred percent even he was so busy he was able to spend a time with me and give me advice thank you, Paul.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 10 | — |
| Oil change | 5 | — |
| Steering & suspension repair | 3 | — |
| Brakes | 2 | — |
| Battery | 2 | — |
| Engine repair | 2 | — |
| Tires | 2 | — |
5.0 ★★★★★ 120 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Been going to his shop since I moved to Long Island 13 years ago. Will not take my car to anybody else.
I was Refered to Paul’s auto shop. The experience was top notch. Very personable and professional. They did a great job on what needed to be fixed at a reasonable rate. Car was ready by the end of the day. My 2007 Ridgeline seems to be running better than it ever has. I am so happy to have found Paul’s auto repair shop. I can see why he has customers that he has been serving for decades!
Great place. Paul is a great guy.
Great friendly staff decent prices work was done on time and satisfactory results
Honest appraisals, pricing and keeps his word. Experienced mechanic with money saving advice. Brakes, tune ups, inspection, oil changes. Everything as promised.
Very good service
Honest man. Always does a great Job. Have been coming here for many many years. Wouldn’t go anywhere else. For all car needs contact him!
Great service
I just went to Paul to get second opinion and he saved me over $2000 for unnecessary repair from Addam mechanic who is trying to sell me something that I don’t need. I will trust him hundred percent even he was so busy he was able to spend a time with me and give me advice thank you, Paul.
True professionals!
Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts
