iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%66+16Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#326 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 16%
4.9★★★★★116 Google reviews · 24 photos
97%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Paw Control Wildlife Solutions 4.9 out of 5 stars based on 116 reviews, with the owner responding to every comment. Customers frequently praise the company for its punctuality, professional communication, and thorough handling of wildlife removal and exclusion services. While most feedback highlights fair pricing and effective solutions for animals like bats, raccoons, and mice, a few low-star reviews criticize unexpected price increases after initial inspections and dissatisfaction with unresolved bat issues.
Google rating: 4.9 out of 5 from 116 reviews (97% five-star).
Reviews on this page: 116 Google reviews (108 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 24, 2026.
Service: Wildlife serving Cedar Rapids, Iowa.
Data from Google, last updated November 8, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paw Control Wildlife Solutions: 85/100 on this factor. Category median: 92.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paw Control Wildlife Solutions: 66/100 on this factor. Category median: 90.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paw Control Wildlife Solutions: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paw Control Wildlife Solutions: 83/100 on this factor. Category median: 100.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paw Control Wildlife Solutions: 50/100 on this factor. Category median: 100.C
50
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paw Control Wildlife Solutions: 100/100 on this factor. Category median: 89.A
100
Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
4.9of 5
5 stars11297%
4 stars22%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 108 written reviews
98%praise
Praise24498%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5924%
Speed & response5321%
Would recommend4518%
Quality & results3715%
Communication2510%
Price & value2510%
Honesty & trust62%
What customers talk about
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joe Taylor is articulate, friendly, professional, immensely knowledgeable, and so easy to work with!”
“…ducation to support strategies for evicting unwelcomed "visitors" as quickly as reasonably possible and preventing them from entering again.…”
“Highly recommend Paw Control if you’ve got uninvited wildlife guests.”
“I have never received such thorough analysis of the critter control problems my clients are having or such detailed proposals for solving critter problems.”
“It was the worst weather day of the year and they came and took care of the problem while communicating the whole time.”
“Joe was super professional, communicated clearly, and clearly knows his stuff.”
“…support strategies for evicting unwelcomed "visitors" as quickly as reasonably possible and preventing them from entering again.…”
“Very knowledgeable and professional company you can trust.”
People customers mention
Joe40 reviews
Taylor10 reviews
City3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kim9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I was so impressed with Paw Control. They were very knowledgeable and responsive! They helped us remove the raccoons from our property before more damage was done. I’d highly recommend them!!!
CoryLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Joe Taylor is articulate, friendly, professional, immensely knowledgeable, and so easy to work with! He is not running your average critter control business. He is credentialed as a biologist and uses that education to support strategies for evicting unwelcomed "visitors" as quickly as reasonably possible and…
KayLocal Guide · 102 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Paw Control was absolutely amazing in handling a trapped bat in my condo. They were able to come out same day and safely handle the bat to have it released. They were clean, timely, and had wonderful customer service. I would highly recommend!!
Keenan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★
Spent $1,000 and got no solution to our bat issue. He doesn’t seem interested in coming back and making things right. Looking for a different company.
*Joe, you are incorrect on many aspects. This metal shingle roof was not built on top of an old shingled roof. It was completely stripped to the decking and redone…
MadisonLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
From the time I called Joe at Paw Control to the humane extraction of a bird from our dryer by Levi, it was less than TWO HOURS. I cannot recommend Paw Control enough! I have never had such fast and efficient service. Super nice too. Even the bird was happy!
Mark3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Joe offered timely and professional service and best yet, a solution to our mice issue! He provided photos of the vulnerable points of entry and addressed each one with a solution. Highly recommend Joe and Paw Control!
I was so impressed with Paw Control. They were very knowledgeable and responsive! They helped us remove the raccoons from our property before more damage was done. I’d highly recommend them!!!
Response from the owner · 3 months ago
We so appreciate this review, Kim! Thank you for your patience throughout the process as our team developed and carried out the trapping plan. Your kind words mean a great deal to us, and I’ll certainly share them with the team. We hope you never have to deal with wildlife intruders again.
Joe Taylor, Owner/Biologist | Paw Control Wildlife Solutions
Cory Rath RealtorLocal Guide · 27 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Joe Taylor is articulate, friendly, professional, immensely knowledgeable, and so easy to work with! He is not running your average critter control business. He is credentialed as a biologist and uses that education to support strategies for evicting unwelcomed "visitors" as quickly as reasonably possible and preventing them from entering again. I've used Joe over and over again as a real estate agent and have never been disappointed. I have never received such thorough analysis of the critter control problems my clients are having or such detailed proposals for solving critter problems. On top of this, his pricing is so fair. Two enthusiastic thumbs up! Call Joe. You won't be sorry!
Response from the owner · 4 months ago
What a compliment to receive such kind praise. With each additional home that you have asked us to evaluate, I’ve seen our workflow from request to inspection to strategy to solution go smoother and smoother. Thank you for trusting our Paw Control team to step in and do what we love: Making someone’s new home critter-free!
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Kay CarlsonLocal Guide · 102 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Paw Control was absolutely amazing in handling a trapped bat in my condo. They were able to come out same day and safely handle the bat to have it released. They were clean, timely, and had wonderful customer service. I would highly recommend!!
Response from the owner · 5 months ago
It helped immensely that you kept your calm and had a good idea of where the bat was located. You made our work much easier, so thank you! I appreciate your time in providing this review, and we’re quite sure the bat is happy to be back outside.
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Keenan Brown6 reviewsiTotal number of Google reviews Keenan has written across all businesses on Google Maps, not just this one.
Spent $1,000 and got no solution to our bat issue. He doesn’t seem interested in coming back and making things right. Looking for a different company.
*Joe, you are incorrect on many aspects. This metal shingle roof was not built on top of an old shingled roof. It was completely stripped to the decking and redone in 2020. Also, the money for the job was provided by me as my family member who owned the house didn’t care about the bat issue. They just wrote to the check. We called you many times to come back and never seemed interested or couldn’t squeeze us in. You said bat guano will keep falling in the attic, which makes no sense. I called you when I physically saw bats in the attic and you said they’re likely just under the shingles and above the decking. This is false. Yes, it’s an older home, but that doesn’t matter. When you pay a professional, you expect a solution.
Response from the owner · Edited 4 months ago
Owner’s Response: Keenan has never been a customer of my company and we have never received any money from him. He is attempting to draw from the previous home owner’s relationship with us. In doing so he is missing context from our discussions about the expectations and limitations of the original scope of work. Our agreement was to attempt exploratory bat mitigation on an older home outside our service area in which a metal roof was built on top of a shingled roof of unknown condition. We knew in advance that this particular metal roof could impede success. I have personally reached out to Keenan. After addressing his initial complaints and questions he no longer responds. I am willing to resume the conversation, Keenan.
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
*Update to reviewer’s update: I appreciate you confirming that you were never my customer. All conversations prior to starting work were with the actual customer: the home owners. Payment was from the home owners. This is who I talked with in granular detail about the scope, likelihood of success, and obstacles when working with this home and its metal roof. Because bats have found a way back through the roof, the next step would be to selectively remove pieces of the metal roof to get to the deeper entry locations, but the home owners would risk losing the original roof warranty. This was discussed in weighing the decision to attempt the exploratory work that would take our efforts up to a certain point. While I would like to respond point by point to your other comments, for the sake of the length of this response I’ll stop here.
Madison KesariLocal Guide · 9 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
From the time I called Joe at Paw Control to the humane extraction of a bird from our dryer by Levi, it was less than TWO HOURS. I cannot recommend Paw Control enough! I have never had such fast and efficient service. Super nice too. Even the bird was happy!
Response from the owner · 9 months ago
Thanks, Madison! Full kudos to Levi who got the request, recognized the time sensitivity, and elevated it to the top of his route. I’m proud of our team. So glad to know that the bird was freed. Thanks for entrusting this one to us!
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Mark Knutson3 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Joe offered timely and professional service and best yet, a solution to our mice issue! He provided photos of the vulnerable points of entry and addressed each one with a solution. Highly recommend Joe and Paw Control!
Response from the owner · 10 months ago
It was our pleasure to work with you as we navigated through the inspection process, talked through the mouse-proofing plan, and then made it happen. So happy to hear that the mouse entry issue is now behind you, and thank you for providing this review.
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Cory Stinson2 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Just moved into a new home in Walford and quickly discovered I had some very long-term, rent-free tenants—birds nesting in our upper exterior vents. Apparently, they’d been living the high life up there for a couple years.
Thankfully, Joe from Paw Control Wildlife Solutions helped me out. The vents were on the second story, way up there, and he had to work entirely off a ladder—no small feat. He carefully removed all the nesting material without damaging the ventilation tubes (which I definitely would have destroyed… or broken my neck trying).
After the removal, he sanitized everything and installed sturdy metal guards to keep future feathery freeloaders out. He scoped out both vents and made sure the job was thorough.
Joe was super professional, communicated clearly, and clearly knows his stuff. I really appreciated the attention to detail and the quality of his work. I’m sure I’ll be calling him again someday—hopefully not too soon!
Highly recommend Paw Control if you’ve got uninvited wildlife guests. They’ll handle it like pros—and save you a trip to the ER.
Response from the owner · a year ago
What an ordeal it must have been to discover that you had guests living in your home before you ever moved in! It was enjoyable chatting with you about the issue at hand as well as your story of moving into town. We’re also glad to keep you off the ladders to avoid the possibility of a trip to the ER! Thanks for sharing your feedback here, we so appreciate the compliment.
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Megan Gutschmidt5 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
I contacted Paw Control to help with moles in my yard. Initial response time was quick. Were able to come out for the first time within the week. They were knowledgeable and polite. The traps they use are safe for kids/pets since they are underground. Swung by a few times to check on traps and set new ones in different locations. Great experience with these guys. Highly recommend.
Response from the owner · 2 years ago
Thank you so much for your wonderful feedback. We’re thrilled to hear that you had positive experiences with our Paw Control team, from start to finish. Your recommendation means a lot to us, so thank you for taking the time to highlight your positive experience in getting your lawn back from the moles!
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
David West14 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
We had noises in our attic. Later noticed a roof soffit had been blown away. We called Paw Control and they trapped three raccoons that were gaining access to our attic. They also caught and relocated two more from our yard . They then sealed the hole left by the missing soffit with a raccoon proof, steel plate solidly screwed in place. Very knowledgeable and professional company you can trust.
Response from the owner · 2 years ago
Thank you for your vote of confidence, David. We enjoyed working with you to tackle the raccoon issue. We’re crossing our fingers that you never have to deal with raccoons again. Thanks for the review!
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
Jeremy Brooks3 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Was an awesome experience. Placed a request with our company at 9 Am and had someone over to help fix the problem by 2PM on a Friday nonetheless. Fixed the issue in 15 minutes and was on his way. Would call for all Paw/Wildlife situations needed! - 5/5 Stars
Response from the owner · 2 years ago
Thanks for tag teaming with us to troubleshoot the vent that led to the problem! We appreciate your review and hope you never have to deal with this again.
Joe Taylor, owner/biologist | Paw Control Wildlife Solutions
