Tree service · Hendersonville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 36 palm tree trimmersiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★69 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pentecost Tree Service in Hendersonville, TN, holds a 4.9/5 rating from 69 reviews, with the owner responding to 74% of them. Customers frequently praise the company for punctuality, professional communication, and fair pricing for tree removal, trimming, and stump grinding. Reviews highlight efficient work, thorough cleanup, and safe handling of damaged or hazardous trees, with no recurring criticisms identified in the provided excerpts.
Google rating: 4.9 out of 5 from 69 reviews (99% five-star).
Reviews on this page: 69 Google reviews (64 with written comments, 8 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: August 23, 2026.
Service: Palm Tree Trimmer serving Hendersonville, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other palm tree trimmers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Pentecost Tree ServicePalm Tree Trimmers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pentecost Tree Service: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pentecost Tree Service: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pentecost Tree Service: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pentecost Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pentecost Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.9of 5
5 stars6899%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
99%praise
Praise17899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price655%
Reasonable545%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value3620%
Speed & response3519%
Would recommend3419%
Quality & results3318%
Staff & attitude2916%
Honesty & trust84%
Communication53%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They worked efficiently and safely, removing a tree that could have been very damaging to our property at a very reasonable cost.”
“Their work was fairly priced, as promised and on time.”
“I would recommend Pentecost Tree Service for anyone needing tree work done.”
“Kevin and his crew did an amazing job for my mom and dad removing a large tree that had been damaged in the ice storm.”
“They are super professional and go above and beyond to take care of their clients.”
“If you are looking for a reliable, hard-working tree service, Kevin Pentecost & his crew are it!”
“…y had been working non-stop they went out of their way to thoroughly explain all the details of the entire process.…”
People customers mention
Kevin14 reviews
Nashville3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pentecost Tree Service for 4 kinds of job. Pick one to see what they paid and said.
KKatey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Kevin and his team took a large hackberry down from our property that required extensive attention to navigate multiple sets of power lines. They worked efficiently and safely, removing a tree that could have been very damaging to our property at a very reasonable cost.
Reasonable priceTree removal
BBigred331 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kevin and his crew did an amazing job for my mom and dad removing a large tree that had been damaged in the ice storm. They are super professional and go above and beyond to take care of their clients. I would recommend Pentecost Tree Service for anyone needing tree work done.
Great priceTree removal
CCaroline8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Kevin and his crew took down a large pine tree that was damaged in the ice storm and leaning over our house. Service was quick and professional. Definitely recommended if you need tree work or stump grinding. Thanks!
Reasonable priceTree removal
GGeorge13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I can’t recommend Pentecost Tree Service more highly. Kevin and his team are outstanding. Their work was fairly priced, as promised and on time. Everyone I had contact with was professional and courteous. Even in the aftermath of the ice storm when I know they had been working non-stop they went out of their way to…
Great priceTree trimming & pruningTree removal
LLynne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Kevin Pentecost and his crew are, by far, the best tree service I have ever used. I have had many trees trimmed or removed over the years. His crew is courteous, professional and efficient. Pricing was better than all estimates I received for removing my 43-years-old red oak. Clean-up was immaculate.
EElizabethLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Kevin's crew removed this 43 year old Red Oak from my Mamma's front yard. His crew was professional and courteous. She highly recommends Pentecost Tree Service for any of your tree removal needs.
Kevin and his team took a large hackberry down from our property that required extensive attention to navigate multiple sets of power lines. They worked efficiently and safely, removing a tree that could have been very damaging to our property at a very reasonable cost.
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · a week ago
Thank you so much, Katey! We truly appreciate you trusting Pentecost Tree Service with your tree removal. We’re glad we could make the process easy for you and provide the quality service you deserve. Thank you again for choosing us!
B
Bigred331 reviewiTotal number of Google reviews Bigred33 has written across all businesses on Google Maps, not just this one.
Kevin and his crew did an amazing job for my mom and dad removing a large tree that had been damaged in the ice storm. They are super professional and go above and beyond to take care of their clients. I would recommend Pentecost Tree Service for anyone needing tree work done.
Price assessment: Great price
Services: Tree removal
Response from the owner · a week ago
Thank you so much for the kind words! We’re so glad we could help your mom and dad after the ice storm. We truly appreciate you trusting Pentecost Tree Service and recommending us to others!
C
Caroline Janson8 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Kevin and his crew took down a large pine tree that was damaged in the ice storm and leaning over our house. Service was quick and professional. Definitely recommended if you need tree work or stump grinding. Thanks!
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · 5 months ago
Thank you, Caroline! We appreciate your recommendation and your trust in Pentecost Tree Service!
G
George Furlong13 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
I can’t recommend Pentecost Tree Service more highly. Kevin and his team are outstanding. Their work was fairly priced, as promised and on time. Everyone I had contact with was professional and courteous. Even in the aftermath of the ice storm when I know they had been working non-stop they went out of their way to thoroughly explain all the details of the entire process. I will most definitely use them for any future tree work and will recommend them to my family and friends.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 5 months ago
Thank you, George! We're glad Kevin and the crew were able to provide the level of service and communication you deserved, especially during the busy aftermath of the ice storm. Thank you for trusting Pentecost Tree Service, and for recommending us to your family and friends. We look forward to helping with any future tree care needs!
J
Jason Wilkerson1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
My mom has used Mr. Kevin for tree removal services twice now in over several years this gentleman gives his customers his full attention as soon as they call. My mother had a tree split in the front yard and fall so she called Mr. Kevin and he came out the same day to look at it and the pricing was very very fair for removing an entire tree and trimming the others back. Both times she has used him he has never been adamant about up selling her on things she didn't need. Especially considering the tree was extending over a main public road, around power lines, and close to the house. His entire crew prides themselves on their work ethics and work from the time they show up till the time they leave and their clean up is phenomenal there wasn't even a twig left on the ground and the roof was twice as clean as it was before they started. If you need tree work I strongly recommend Mr. Kevin and his crew be your first call. You won't be disappointed I guarantee.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 5 months ago
Thank you, Jason! We truly appreciate you taking the time to share your family's experience. It means a lot that your mom has trusted Kevin and our crew on multiple occasions over the years. Providing honest recommendations, fair pricing, and thorough cleanup are all things we take pride in. Thank you for your kind words and recommendation. We're grateful for your family's continued trust in Pentecost Tree Service!
N
Nancy ScottLocal Guide · 67 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Kevin Pentecost and his crew are, by far, the best tree service I have ever used. I have had many trees trimmed or removed over the years. His crew is courteous, professional and efficient. Pricing was better than all estimates I received for removing my 43-years-old red oak. Clean-up was immaculate.
Response from the owner · 9 months ago
We appreciate it so much, Lynne! Thank you for taking the time to leave a review!
E
Elizabeth StampsLocal Guide · 37 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Kevin's crew removed this 43 year old Red Oak from my Mamma's front yard. His crew was professional and courteous. She highly recommends Pentecost Tree Service for any of your tree removal needs.
Price assessment: Great price
Services: Tree removal
Response from the owner · 9 months ago
Thank you, Elizabeth! It was an honor helping take care of that red oak. We are glad to hear that the crew made the process smooth. We truly appreciate the recommendation!
R
Rebecca Betts5 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Kevin and his crew do an outstanding job. We’ve had both a tree removal and tree pruning/trimming. They leave the property in immaculate condition- you wouldn’t know they had been there. I would highly recommend using PentecostTree Service.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 9 months ago
Thanks so much, Rebecca! We really appreciate you trusting us with both the removal and trimming. Our crew takes a lot of pride in leaving things clean, so that means a lot to hear. Thanks again for the recommendation!
T
Thomas Cartmell7 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Pentecost Tree Services is who I recommend for tree removal. Kevin Pentecost is the owner and he and his crew always performs professionally at your residence. In 2019 they removed two trees from my property in East Nashville. On 12-1-2025 they removed another tree I wanted it removed because it was to close to my house and it’s better to cut them when the leaves are gone. We just cleaned the gutters and should not have that problem in the near future. Also, I’m not worried about the tree falling on the house. And, they clean up like they were never there!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 10 months ago
Thomas, this truly made our day. Knowing you’ve called on Kevin and the team multiple times since 2019 is the biggest compliment we could ask for. We’re glad we were able to remove that house-hugging tree before it became a problem. Thank you for pointing out the cleanup as well; the guys work hard to leave everything tidy. We appreciate you so much!
