Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers consistently praise the company for efficient installation, friendly staff, and competitive pricing, noting that the process from quote to completion is often quick and seamless. Recurring themes include the product's ability to keep out insects while maintaining airflow and unobstructed views, as well as the professionalism of technicians during repairs and new setups. One reviewer mentioned minor communication breakdowns, though the overall sentiment remains positive regarding the quality of service and the durability of the screens over time.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
88 Google reviews we collected
Phrases our text analysis found in 66 written reviews
How often each topic comes up in the written reviews
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jake was friendly and very knowledgeable about both types of screen doors Phantom offers.”
“The guys who installed were very efficient and did a great job.”
“Christian did an amazing job explaining all of our choices and helping us choose the best option.”
“We have always found them to be a reliable and solid service provider and would not hesitate to recommend them.”
“Johnny did a great with installation and explaining the screens and how they function.”
“Pricing is very reasonable.”
“Professional, reliable and exceptional work- I highly recommend this company!”
praise complaint · found by our text analysis, Google review wording unchanged.
So happy with our Phantom Screens! Having one on the front door and the back slider is fantastic! Such a great cross breeze! We especially like the one on the slider since it doesn’t obstruct the view through the door when not in use. And Johnny is just wonderful to work with!!!
The repair guy did a fantastic job. He is a very nice guy with a positive attitude. Someone with good personality cannot be kept unnoticed
Jake was friendly and very knowledgeable about both types of screen doors Phantom offers. I am very pleased with his service and my new screen doors.
Have a new screen porch. Christian did an amazing job explaining all of our choices and helping us choose the best option. The guys who installed were very efficient and did a great job. Pricing is very reasonable. Now I can enjoy my back porch 🙂
From contacting Phantom screens through installation, the process was quick and seamless. I really like my screen.
Retracting Solutions was professional, courteous, and efficient in the install of our Phantom Screens. The screens and vinyl are awesome on our addition and we are very pleased with them.
5.0 ★★★★★ 88 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
So happy with our Phantom Screens! Having one on the front door and the back slider is fantastic! Such a great cross breeze! We especially like the one on the slider since it doesn’t obstruct the view through the door when not in use. And Johnny is just wonderful to work with!!!
The repair guy did a fantastic job. He is a very nice guy with a positive attitude. Someone with good personality cannot be kept unnoticed
Jake was friendly and very knowledgeable about both types of screen doors Phantom offers. I am very pleased with his service and my new screen doors.
Have a new screen porch. Christian did an amazing job explaining all of our choices and helping us choose the best option. The guys who installed were very efficient and did a great job. Pricing is very reasonable. Now I can enjoy my back porch 🙂
From contacting Phantom screens through installation, the process was quick and seamless. I really like my screen.
Retracting Solutions was professional, courteous, and efficient in the install of our Phantom Screens. The screens and vinyl are awesome on our addition and we are very pleased with them.
Excellent planning, service and installation. Highly recommend!
Prompt, courteous, and above all…great work. We love the screen door. No more bugs.
Johnny did a great with installation and explaining the screens and how they function. Wished we would have known about this sooner.
Jeremy from Phantom Screens provided excellent service in repairing our screen mechanism. Our screen was stuck in the up position, and he was able to diagnose and resolve the issue quickly. He also took the time to provide helpful instructions and materials to assist us in preventing similar problems in the future. We especially appreciated Jeremy fitting us into his busy schedule for a same-day service call, which was a very pleasant surprise. He was professional, knowledgeable, courteous, and a pleasure to work with throughout the visit. This experience is typical of the consistently excellent service we have received from Phantom Screens over the years. We have always found them to be a reliable and solid service provider and would not hesitate to recommend them.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
