Home inspector · Kansas City, MO · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 87 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★95 Google reviews · 2 photos
99%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pillar To Post Home Inspectors - Pristine Team at a glance
Customers describe the home inspection service as thorough, professional, and educational, noting that inspectors take time to explain findings and answer questions without causing undue alarm. Reviewers highlight punctuality, easy scheduling, and detailed reports that include repair estimates. The only negative feedback involves a complaint about a team member's aggressive driving behavior in the rain, which is unrelated to the quality of the inspection services provided.
Google rating: 5.0 out of 5 from 95 reviews (99% five-star).
Reviews on this page: 95 Google reviews (77 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 29, 2026.
Service: Mold Inspector serving Kansas City, Missouri.
Data from Google, last updated November 3, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pillar To Post Home Inspectors - Pristine Team: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pillar To Post Home Inspectors - Pristine Team: 93/100 on this factor. Category median: 93.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - Pristine Team: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pillar To Post Home Inspectors - Pristine Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–
Bar = this company · dark tick = category median.
Star ratings
95 Google reviews we collected
5.0of 5
5 stars9499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise17099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2370%
Reasonable927%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4426%
Staff & attitude3420%
Would recommend3420%
Communication3118%
Speed & response2414%
Honesty & trust32%
Price & value21%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I felt like they did an above and beyond thorough job of the property.”
“The entire team was incredibly helpful and knowledgable, and willing to answer any and all questions.”
“I would definitely recommend them to anyone needing a home inspection in the future as well as personally use them for any other properties I purchase…”
“I don't recommend cutting people off in the rain when you have signage on your truck with a phone number.”
“Took the time to explain everything they were looking at and how they see it, and gave us great feedback on each issue.”
“We received a comprehensive digital report within hours of the inspection, complete with high-resolution photos, clear annotations, and prioritized re…”
“Connor and Scott handle this company with the kind of care and responsibility you'd trust looking after your grandparents.”
“…ar annotations, and prioritized recommendations, as well as estimated cost for each repair!…”
People customers mention
Connor19 reviews
Scott18 reviews
Conner3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pillar To Post Home Inspectors - Pristine Team for 1 kind of job. Pick one to see what they paid and said.
AAnonymous3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
The Pristine Team was amazing all around. I felt like they did an above and beyond thorough job of the property. The entire team was incredibly helpful and knowledgable, and willing to answer any and all questions. Connor even pulled me aside near the beginning and asked if I had any concerns or details I wanted…
Reasonable price
RRaegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The Pristine Team is who I would choose again and again. Conner and Zach made sure to answer our questions and they made us feel at ease with the purchase of our new home. THANK YOU!!!
DDebbieLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Zach, Conner and Scott are always professional and helpful. They are very good at educating the customer and not trying to scare them. I know they are always available for my clients and myself and that is highly appreciated.
KKyleLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Connor and Scott were thorough, knowledgeable, and friendly. I would definitely recommend them to anyone needing a home inspection in the future as well as personally use them for any other properties I purchase in the future.
KKayden1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Always friendly, professional, and very detailed. I appreciate the reports and service. Thank you!
LLeo6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very thorough. Took the time to explain everything they were looking at and how they see it, and gave us great feedback on each issue. 10/10 would recommend to anyone!
The Pristine Team was amazing all around. I felt like they did an above and beyond thorough job of the property. The entire team was incredibly helpful and knowledgable, and willing to answer any and all questions. Connor even pulled me aside near the beginning and asked if I had any concerns or details I wanted them to take an extra look at as they are going through. They made me feel more than comfortable and knowing of what I was walking into/trying to purchase.
Price assessment: Reasonable price
Response from the owner · 3 days ago
We really appreciate you sharing such a thoughtful review! Taking the time to understand our clients' concerns and answer their questions is an important part of every inspection. We're glad our team helped you feel more comfortable and informed about your home purchase. Thank you for the recommendation and for choosing the Pristine Team!
J
janice mackayLocal Guide · 26 reviewsiTotal number of Google reviews janice has written across all businesses on Google Maps, not just this one.
Janice, we love the enthusiasm! It's been a pleasure working with you and your clients. We really appreciate your confidence in the Pristine Team and the opportunities you've given us to help your buyers. Looking forward to many more inspections together!
R
Raegan Schurr3 reviewsiTotal number of Google reviews Raegan has written across all businesses on Google Maps, not just this one.
The Pristine Team is who I would choose again and again. Conner and Zach made sure to answer our questions and they made us feel at ease with the purchase of our new home. THANK YOU!!!
Response from the owner · a week ago
Raegan, it was such a pleasure working with you and Rene! Zach and I are glad we could answer your questions and help you both feel more comfortable with your home purchase. We really appreciate your enthusiastic recommendation and the confidence you've placed in the Pristine Team. Wishing you both many wonderful years in your new home!
D
Debbie HoltLocal Guide · 11 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Zach, Conner and Scott are always professional and helpful. They are very good at educating the customer and not trying to scare them. I know they are always available for my clients and myself and that is highly appreciated.
Response from the owner · 2 weeks ago
Debbie, it's always a pleasure working with you! We truly appreciate the confidence you continue to place in our team and the opportunity to help your clients. Taking the time to educate buyers without creating unnecessary concern is something we take pride in, so your feedback means a lot. Thank you for your continued support and friendship!
K
Kyle StonekingLocal Guide · 9 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Connor and Scott were thorough, knowledgeable, and friendly. I would definitely recommend them to anyone needing a home inspection in the future as well as personally use them for any other properties I purchase in the future.
Response from the owner · 2 weeks ago
Kyle, it was a pleasure working with you both! Scott and I are glad we could make the inspection a positive experience and help you better understand the property. We appreciate your recommendation and would be happy to help with any future inspections. Wishing you both all the best with your new home!
B
BeckyloohooLee Lee8 reviewsiTotal number of Google reviews BeckyloohooLee has written across all businesses on Google Maps, not just this one.
Becky, thank you for the 5-star review! We appreciate the opportunity to assist with your home inspection and are glad you had a positive experience with the Pristine Team. Wishing you all the best with your new home!
K
Kayden Porter1 reviewiTotal number of Google reviews Kayden has written across all businesses on Google Maps, not just this one.
Always friendly, professional, and very detailed. I appreciate the reports and service. Thank you!
Response from the owner · 3 weeks ago
Kayden, it's always a pleasure working with you! We really appreciate your continued confidence in the Pristine Team and the opportunity to help with your own home inspections. Thank you for the wonderful feedback, and we look forward to working together again!
L
Leo Harvey6 reviewsiTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
Very thorough. Took the time to explain everything they were looking at and how they see it, and gave us great feedback on each issue. 10/10 would recommend to anyone!
Response from the owner · a month ago
Leo, thank you for the great review and recommendation! We appreciate you trusting Pristine Team with your home inspection. Taking the time to explain our findings and help our clients better understand the home is very important to us. It was a pleasure working with you!
L
Lindsey Graves5 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
This team was so helpful, kind, and thorough! 10/10 would recommend working with them!
Price assessment: Great price
Response from the owner · a month ago
Lindsey, it was such a pleasure helping you with your home inspection! We’re so glad you had a great experience with our team and appreciate you taking the time to recommend us. Wishing you all the best with your new home!
D
Desre' Bernard13 reviewsiTotal number of Google reviews Desre' has written across all businesses on Google Maps, not just this one.
I am an agent on The Rob Ellerman Team and my clients and myself loved the quality of care that Scott provided. He was very thorough and informative. Great customer service!!
Response from the owner · a month ago
Desre, it was a pleasure working with you and Christian! We’re glad you both had a great experience and felt well taken care of throughout the inspection. We really appreciate you trusting the Pristine Team with your client and look forward to working with you again!
