iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 61 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 52%
5.0★★★★★691 Google reviews · 19 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pillar To Post Home Inspectors 5 out of 5 stars based on 691 reviews, with the owner responding to 73% of them. Customers frequently praise the company for thorough inspections, clear communication, punctuality, and detailed digital reports that include helpful photos. Recurring themes highlight the inspectors' patience in answering questions and their ability to identify issues ranging from structural problems to mold. However, some low-star reviews criticize specific instances of missed defects, such as plumbing issues or mold, and describe rushed or less detailed experiences.
Google rating: 5.0 out of 5 from 691 reviews (98% five-star).
Reviews on this page: 691 Google reviews (534 with written comments, 4 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 16, 2026.
Service: Mold Inspector serving Tigard, Oregon.
Data from Google, last updated October 26, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pillar To Post Home Inspectors: 94/100 on this factor. Category median: 96.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pillar To Post Home Inspectors: 93/100 on this factor. Category median: 95.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pillar To Post Home Inspectors: 90/100 on this factor. Category median: 99.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pillar To Post Home Inspectors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pillar To Post Home Inspectors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pillar To Post Home Inspectors: 99/100 on this factor. Category median: 75.A
99
Bar = this company · dark tick = category median.
Star ratings
691 Google reviews we collected
5.0of 5
5 stars67698%
4 stars71%
3 stars20%
2 stars20%
1 star41%
Praise vs complaints
Phrases our text analysis found in 534 written reviews
99%praise
Praise1,30999%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price630%
Reasonable1470%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results36628%
Staff & attitude32124%
Would recommend22017%
Communication19115%
Speed & response15312%
Price & value343%
Honesty & trust312%
What customers talk about
We read 534 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ted from Pillar To Post Home Inspections was very thorough and knowledgeable.”
“Very professional, answered all questions, very easy to schedule, quick generation of report.”
“They are very professional and knowledgeable and I would recommend them to any of my friends and family.”
“Can't recommend highly enough!”
“Ted does a thorough job inspecting and takes his time explaining anything that needs attention.”
“He is always prompt, professional, super diligent & thorough, and always makes time to answer our questions!”
“It cost me $850 which seems reasonable to make my home sale go well.”
“If you are looking for an inspector that is professional, extremely thorough and most importantly HONEST, look no further!”
People customers mention
Ted66 reviews
Chris31 reviews
Ooyevaar24 reviews
Toren13 reviews
Todd12 reviews
Scott12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pillar To Post Home Inspectors for 8 kinds of job. Pick one to see what they paid and said.
Mike11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Ted from Pillar To Post Home Inspections was very thorough and knowledgeable. He was also quite patient with my numerous questions, and really gave me the confidence I needed to feel comfortable with my home purchase.
Reasonable price
Rebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional, answered all questions, very easy to schedule, quick generation of report. Super positive experience.
Reasonable priceService not listed
Randy12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I have been recommending Pillar To Post for years and had them do my own property inspection when I bought a 12 Plex. They are very professional and knowledgeable and I would recommend them to any of my friends and family.
Reasonable price
DustinLocal Guide · 214 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
One Stop Shop for everything home inspections! From start to finish the best there is for all of my clients!
Great priceSewer line scope
Diana12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Ted does a thorough job inspecting and takes his time explaining anything that needs attention.
ScottLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We just used Pillar to Post for a new home inspection. The rep was very thorough, an excellent communicator and obviously very knowledgeable. We felt fortunate to have them in the process.
Ted from Pillar To Post Home Inspections was very thorough and knowledgeable. He was also quite patient with my numerous questions, and really gave me the confidence I needed to feel comfortable with my home purchase.
Price assessment: Reasonable price
Response from the owner · a week ago
Mike, thank you for sharing your Pillar To Post experience! No question is too small when you’re buying a home, and we’re glad Ted could help you head into closing knowing exactly what you’re getting. We loved helping you make an informed decision with the Plus inspection, and it was a pleasure working with you!
Chris Livingston, Pillar To Post Home Inspectors
Rebecca Fetters4 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Very professional, answered all questions, very easy to schedule, quick generation of report. Super positive experience.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Rebecca, we appreciate the opportunity to work with you and your clients. We’re grateful to work with great industry professionals like yourself and are glad our team could provide a clear, timely home inspection and report for your buyers.
Chris Livingston, Pillar To Post Home Inspectors
Randy Schumock12 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
I have been recommending Pillar To Post for years and had them do my own property inspection when I bought a 12 Plex. They are very professional and knowledgeable and I would recommend them to any of my friends and family.
Price assessment: Reasonable price
Response from the owner · 2 years ago
Randy, I'm honored to have your trust and it's a pleasure to assist your clients in the home inspection process! Thank you for your feedback.
Chris Livingston, Pillar To Post Home Inspectors
Shobi Dahl4 reviewsiTotal number of Google reviews Shobi has written across all businesses on Google Maps, not just this one.
I loved working with Ted! Worth every dollar spent!
Price assessment: Great price
Response from the owner · 3 months ago
Shobi, thank you! I’m grateful you chose me for your home inspection, and I’m glad you felt it was worth the investment.
Chris Livingston, Pillar To Post Home Inspectors
Grace Nyangwara2 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Grace, we're glad the experience gave you confidence when you needed it most. Thank you for the five stars!
Chris Livingston, Pillar To Post Home Inspectors
Dustin MillerLocal Guide · 214 reviewsiTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
One Stop Shop for everything home inspections! From start to finish the best there is for all of my clients!
Price assessment: Great price
Services: Sewer line scope
Response from the owner · 4 months ago
Dustin, it’s great to hear we’ve been a one-stop shop for you and your clients through the home inspection process. Thanks for taking the time to post this.
Chris Livingston, Pillar To Post Home Inspectors
Diana Harrell12 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Ted does a thorough job inspecting and takes his time explaining anything that needs attention.
Response from the owner · 4 months ago
I really appreciate that, Diana, and thanks for recognizing Ted. I’m glad you felt taken care of and that the home inspection process included clear explanations on what needed attention.
Chris Livingston, Pillar To Post Home Inspectors
Scott EaveLocal Guide · 18 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We just used Pillar to Post for a new home inspection. The rep was very thorough, an excellent communicator and obviously very knowledgeable. We felt fortunate to have them in the process.
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · 5 months ago
We love giving homeowners like you peace of mind about their home, Scott! Thank you so much for choosing us for your home inspection. Learning about your new home is such an important part of being a homeowner, and we're so glad we could help you out. Take care as you settle in!
Chris Livingston, Pillar To Post Home Inspectors
Alexis Klum1 reviewiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
We loved our experience with Pillar to post! They were detail oriented and had our (the buyers) best interest in heart. Will continue to use this company :)
Response from the owner · 5 months ago
We always keep our buyers’ best interests front and center, Alexis, so it’s great to hear that came through. Thanks for taking the time to leave a review, and we’d be glad to help again on your next home inspection.
Chris Livingston, Pillar To Post Home Inspectors
Larry GoldsteinLocal Guide · 5 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Absolutely top notch outfit! Todd was incredibly thorough. He answered all my questions. On the couple items that could not be easily accessed Todd provided additional questions to bring to the sellers. I'd highly recommend these guys for all your home inspection needs.
