Event planner · Braddock Hills, PA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 77 event plannersiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★66 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pittsburgh Backdrop Rentals holds a 5/5 rating from 66 reviews, with the owner responding to 83% of feedback. Clients frequently cite proactive communication, punctual setup and teardown, and the ability to match specific color schemes for weddings, showers, and corporate events. Services include floral arches, flower walls, and balloon displays, often noted for their quality and attention to detail. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 66 reviews (100% five-star).
Reviews on this page: 66 Google reviews (60 with written comments, 34 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: August 18, 2026.
Service: Event Planner serving Braddock Hills, Pennsylvania.
Data from Google, last updated October 27, 2026.
Score profile vs other event planners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Pittsburgh Backdrop RentalsEvent Planners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pittsburgh Backdrop Rentals: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pittsburgh Backdrop Rentals: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pittsburgh Backdrop Rentals: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pittsburgh Backdrop Rentals: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
5.0of 5
5 stars66100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
99%praise
Praise13599%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3022%
Quality & results2820%
Speed & response2518%
Staff & attitude2015%
Communication2015%
Price & value107%
Honesty & trust43%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I truly couldn’t recommend her more for any of your event planning needs!”
“We could not recommend her more for any event!”
“I had a great experience with Pittsburgh Backdrop Rentals.”
“She was prompt with set up and again with taking everything down.”
“Her work is beautiful, and she’s such a kind, genuine person.”
“She’s incredibly easy to work with, nails the color match every time, and truly understands the vision.”
“Her pricing is so reasonable, especially for the quality, beauty, and attention to detail she delivers.”
“100% recommend them—if you're looking for a reliable, professional team to create beautiful photo backdrops that everyone will love, Pittsburgh Backdr…”
People customers mention
Krysten20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pittsburgh Backdrop Rentals for 2 kinds of job. Pick one to see what they paid and said.
Shannon8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Krysten was so great to work with and very accommodating!! She did an amazing job bringing our ideas to life! She was prompt with set up and again with taking everything down. Highly recommend pgh backdrops!!
Great priceWeddings
Kristy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with Pittsburgh Backdrop Rentals. Correspondence was proactive and friendly. The day of went very smoothly, and the work was beautiful!
Reasonable priceEvent decor rental
Alyssa7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had the pleasure of working with Krysten for both my bridal shower and my wedding, and she was absolutely incredible. From start to finish, she went above and beyond to make everything seamless. I truly couldn’t recommend her more for any of your event planning needs!
Reasonable price
Amanda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Pittsburgh backdrop rentals really tied my whole event together. I did the all white flower wall behind my sweetheart table and she even went the extra step to hang my neon sign on it for me! I also got a white and greenery flower wall for my photobooth and a floral arch for my ceremony and every piece was…
Great priceWeddings
Courtney11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wow, what can I say. From start to finish Pittsburgh Backdrop Rentals was exquisite to work with. The end result was nothing short of spectacular and it brought our whole vision for our wedding to life. 10/10 recommend!
Nicole7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
10/10 recommend Krysten! This is my second time working with her, and she never disappoints. She’s incredibly easy to work with, nails the color match every time, and truly understands the vision. Her work is beautiful, and she’s such a kind, genuine person. I trust her completely to bring any idea to life!
Krysten was so great to work with and very accommodating!! She did an amazing job bringing our ideas to life! She was prompt with set up and again with taking everything down. Highly recommend pgh backdrops!!
Price assessment: Great price
Services: Weddings
Response from the owner · 2 months ago
Thank you so much Shannon! It’s always a pleasure working with you. Thank you for your business and kind words! I hope our paths cross in the future.
Kristy Quarberg1 reviewiTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
I had a great experience with Pittsburgh Backdrop Rentals. Correspondence was proactive and friendly. The day of went very smoothly, and the work was beautiful!
Price assessment: Reasonable price
Services: Event decor rental
Response from the owner · 3 months ago
Thank you for your kind words, Kristy! It was wonderful working with you, and I hope our paths cross again in the future. Thank you for your business!
Alyssa Rogalla7 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Krysten for both my bridal shower and my wedding, and she was absolutely incredible. From start to finish, she went above and beyond to make everything seamless. I truly couldn’t recommend her more for any of your event planning needs!
Price assessment: Reasonable price
Response from the owner · 3 months ago
Awe, thanks Alyssa! You’re too kind! It was wondering working with you for both events and I hope our paths cross again in the future, maybe for baby shower ;) thank you for your business!
Amanda Wrobleski7 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Pittsburgh backdrop rentals really tied my whole event together. I did the all white flower wall behind my sweetheart table and she even went the extra step to hang my neon sign on it for me! I also got a white and greenery flower wall for my photobooth and a floral arch for my ceremony and every piece was beautiful! I would recommend to anyone considering and will book again for future events.
Price assessment: Great price
Services: Weddings
Response from the owner · 4 months ago
Amanda,
Thank you so much for your kind words. Your wedding was absolutely gorgeous and I hope to work with you again in the future! Best wishes to you both!
Courtney Davis11 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Wow, what can I say. From start to finish Pittsburgh Backdrop Rentals was exquisite to work with. The end result was nothing short of spectacular and it brought our whole vision for our wedding to life. 10/10 recommend!
Response from the owner · 4 months ago
Courtney, thank you so much for your kind words! It was awesome working with you! Congrats again and wishing you guys all the best!!
Nicole C7 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
10/10 recommend Krysten! This is my second time working with her, and she never disappoints. She’s incredibly easy to work with, nails the color match every time, and truly understands the vision. Her work is beautiful, and she’s such a kind, genuine person. I trust her completely to bring any idea to life!
Price assessment: Great price
Services: Birthday party planning
Response from the owner · 5 months ago
Thank you Nicole!🥰 it was so much fun creating the first fiesta thing for your little one ❤️ hope we can work together again in the future. Thank you for your business!
shreena and donavon1 reviewiTotal number of Google reviews shreena has written across all businesses on Google Maps, not just this one.
We had the most amazing experience working with Pittsburgh Backdrop Rentals! The communication was amazing. They listen to exactly what I wanted and worked with me to get exactly what I was envisioning for my wedding. They made the experience truly flawless, after the initial planning there was no back and forth and on my wedding day I walked in and was taken away. I can’t thank them enough!!
Price assessment: Great price
Services: Weddings
Response from the owner · 6 months ago
Shreena and Donavon, thank you for much for your kind words and allowing us to be a part of your special day. Your wedding was truly one to remember and absolutely breathtaking. I wish you both all the happiness and hope our paths will cross again soon!
Shannon BuckholtLocal Guide · 15 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Pittsburgh Backdrop Rentals was great to work with. Krysten created the most stunning floral backdrop for our wedding, and it truly exceeded all of our expectations. It became a major focal point of the evening and added such an elegant, romantic touch to our reception space.
Krysten was wonderful throughout the entire process—professional, responsive, and incredibly easy to work with. Her pricing is so reasonable, especially for the quality, beauty, and attention to detail she delivers. She worked with us to create a backdrop that perfectly complemented our wedding style and vision, and the final result was nothing short of breathtaking.
We received endless compliments from our guests, and the photos turned out absolutely gorgeous. I am so thankful for Krysten’s creativity and care, and I couldn’t be happier that we chose Pittsburgh Backdrop Rentals to be part of our wedding day. I would highly recommend her to any couple looking to elevate their space with something truly special.
Price assessment: Great price
Services: Weddings
Response from the owner · 9 months ago
Thank you so much for these incredibly kind words! It truly means the world to me that your floral backdrop exceeded your expectations and became such a special focal point of your wedding day. Designing something that reflects each couple’s unique style and vision is one of my favorite parts of what I do, and I’m so grateful you trusted me with such an important detail.
It was an absolute pleasure working with you from start to finish, and hearing that your guests loved it. Thank you for recognizing the care, creativity, and attention to detail that goes into each piece.
I’m honored that Pittsburgh Backdrop Rentals was part of your wedding day and so thankful for your recommendation. Wishing you both a lifetime of love and happiness! 💕
Melissa TaylorLocal Guide · 27 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Krysten did such a great job on the backdrop for our wedding!! It was absolutely beautiful. She was so easy to communicate with. I didn’t have to worry about a thing.
Response from the owner · a year ago
Awe, thanks so much Cassidy! That’s really sweet of you to say. Your wedding looked absolutely amazing! Congrats again!
