iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 125 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
4.8★★★★★305 Google reviews
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the convenience of at-home service, noting that groomers are patient with anxious or difficult pets and maintain open communication during appointments. Recurring themes include thorough grooming results and flexible scheduling, though some reviews mention high pricing. Common criticisms involve uneven cuts, missed mat removal, or last-minute cancellations, but the business often resolves issues through direct contact.
Google rating: 4.8 out of 5 from 305 reviews (95% five-star).
Reviews on this page: 305 Google reviews (286 with written comments, 100 with photos).
Owner responses: the business replied to 44% of reviews.
Most recent review: October 28, 2026.
Service: Pet Service serving Irving, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Poochies Mobile Pet GroomingPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Poochies Mobile Pet Grooming: 86/100 on this factor. Category median: 80.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Poochies Mobile Pet Grooming: 79/100 on this factor. Category median: 72.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Poochies Mobile Pet Grooming: 93/100 on this factor. Category median: 95.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Poochies Mobile Pet Grooming: 82/100 on this factor. Category median: 94.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Poochies Mobile Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Poochies Mobile Pet Grooming: 100/100 on this factor. Category median: 48.A
100
Bar = this company · dark tick = category median.
Star ratings
305 Google reviews we collected
4.8of 5
5 stars29095%
4 stars10%
3 stars52%
2 stars10%
1 star83%
Praise vs complaints
Phrases our text analysis found in 286 written reviews
97%praise
Praise42997%
Complaints153%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price612%
Reasonable4184%
Overpriced12%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11927%
Staff & attitude10323%
Would recommend7818%
Speed & response5913%
Communication4310%
Price & value266%
Honesty & trust164%
What customers talk about
We read 286 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He does a superb job and is incredibly patient with our challenging little guy.”
“I don't think we will be using this service again and informing our friends/family of the terrible service.”
“Our groomer, JaShauna, arrived with a genuinely joyful attitude and provided outstanding, professional service from start to finish.”
“” Cody has been our go-to groomer for years, and we can’t recommend him enough!”
“I would not recommend taking your animal to get groomed here”
“company is highly responsive and flexible, and the groomers are patient and kind.”
“…f the 2 hour arrival window I was informed that the groomer had been delayed and that they would not be able to make the appointment and that we’d hav…”
“In a world where everything feels automated, having real, personal communication from the start was as refreshing as opening a cold can of sparkling w…”
“It was a bit more expensive than taking him to our usual groomer, but honestly, the convenience and level of service were absolutely worth it.”
“The total came to $200 plus tip so that is too pricey for a service that wasn’t top notch.”
“The booking process was also great, they helped answer all my questions about pricing and were honest about everything beforehand.”
People customers mention
Brandy13 reviews
Ashley9 reviews
Cody7 reviews
Rae7 reviews
Dallas6 reviews
Jasmine5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Poochies Mobile Pet Grooming for 8 kinds of job. Pick one to see what they paid and said.
CCheryl9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Worth every single penny! Having Poochies mobile grooming service take care of my Schnoodle, Coco, was an absolute game-changer. In a world where everything feels automated, having real, personal communication from the start was as refreshing as opening a cold can of sparkling water on a hot day.
Our groomer,…
Dog ear cleaningDog groomingDog bathing and blow dry
CchaddLocal Guide · 90 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
10 STARS!!! Our little Pekingese does NOT like being groomed and has been banned from more than three places for his “doggone bad behavior.” Cody has been our go-to groomer for years, and we can’t recommend him enough! He does a superb job and is incredibly patient with our challenging little guy. We’re so grateful to have found him!
Reasonable priceDog ear cleaningDog grooming
LLauren6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I had a great experience! This was my first ever time using a dog grooming and they helped make my dog feel comfortable and gave her a beautiful haircut. Will continue to use them in the future.
The booking process was also great, they helped answer all my questions about pricing and were honest about everything beforehand.
Great priceDog groomingDog bathing and blow dry
AAshley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our mini Aussie has been super scared of dryers and would be shaking after grooming experiences, she came back happy and super clean! Sent a photo of her in the bath!
Reasonable priceDog groomingDog bathing and blow dryDog nail trimming
MMorgan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend Poochies Mobile Pet Grooming! Friendly, professional service, and the convenience of having grooming come right to your door is hard to beat. They take great care of your pet and make the whole experience easy. Five stars!
Reasonable priceDog full service groomingDog nail trimming
LLizeth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Love the service! My dog came back smelling amazing and absolutely adorable. Thank you for an amazing job! 🐶 😊 💗
Worth every single penny! Having Poochies mobile grooming service take care of my Schnoodle, Coco, was an absolute game-changer. In a world where everything feels automated, having real, personal communication from the start was as refreshing as opening a cold can of sparkling water on a hot day.
Our groomer, JaShauna, arrived with a genuinely joyful attitude and provided outstanding, professional service from start to finish. Coco looks incredible, and the entire experience was completely stress-free. I will absolutely be using Poochies again. It is rare to find service at this level anymore—thank you, JaShauna!
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog nail trimming
Response from the owner · 2 days ago
Cheryl, you have no idea how much this review means to me. We want real humans helping real. Thank you so much for your kind words, we will keep trying to bring the same service time a time again.
C
chadd kawataLocal Guide · 90 reviewsiTotal number of Google reviews chadd has written across all businesses on Google Maps, not just this one.
10 STARS!!! Our little Pekingese does NOT like being groomed and has been banned from more than three places for his “doggone bad behavior.” Cody has been our go-to groomer for years, and we can’t recommend him enough! He does a superb job and is incredibly patient with our challenging little guy. We’re so grateful to have found him!
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming
Response from the owner · 3 days ago
WOW Thank you so much Chad! Cody does have quite a bit of patience and is so skilled. Thank you again Chad!
L
Lauren Waring6 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I had a great experience! This was my first ever time using a dog grooming and they helped make my dog feel comfortable and gave her a beautiful haircut. Will continue to use them in the future.
The booking process was also great, they helped answer all my questions about pricing and were honest about everything beforehand.
Price assessment: Great price
Services: Dog grooming, Dog bathing and blow dry
Response from the owner · 5 days ago
Thank you so much Lauren!!
A
Ashley1 reviewiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Our mini Aussie has been super scared of dryers and would be shaking after grooming experiences, she came back happy and super clean! Sent a photo of her in the bath!
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry, Dog nail trimming
Response from the owner · 5 days ago
Thank you Ashley! So appreciate you!!
S
Stephanie Mojonnet13 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Highly recommend Poochies Mobile Pet Grooming! Friendly, professional service, and the convenience of having grooming come right to your door is hard to beat. They take great care of your pet and make the whole experience easy. Five stars!
Price assessment: Reasonable price
Services: Dog full service grooming, Dog nail trimming
Response from the owner · a week ago
Morgan thank you for trusting us! See you next time!
L
Lizeth Chavez5 reviewsiTotal number of Google reviews Lizeth has written across all businesses on Google Maps, not just this one.
