Analyzing 7,132,8997.1M ReviewsFor 20,27520.3K Experts
We graded 7 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 25,848 Google reviews of 125 top-rated pet services nationwide; 7 of them in Irving, TX. Updated November 2, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Fluffy Pet GroomingIrving, TX | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.88 | — |
| 2 |  Poochies Mobile Pet GroomingIrving, TX | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.85 | — |
| 3 | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%87+12.3Replies to reviews 7%69+4.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAB | 4.81 | — | |
| 4 |  Cutie Pie Pets Grooming & BoutiqueIrving, TX | B 64How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%59+14.3Value 14%89+12.6Replies to reviews 7%99+7Momentum penalty34−6.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–ADA | 4.73 | — |
| 5 |  Petco GroomingIrving, TX | B 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%71+17.2Value 14%58+8.2Replies to reviews 7%32+2.3Craft & service penalty55−4.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCCAD | 4.58 | — |
| 6 |  Woody's Pet GroomingIrving, TX | C 44How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%40+21.8Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty99−0.1Momentum penalty80−2Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CDAAAC | 4.46 | — |
| 7 |  Jossi Lu House of GroomingIrving, TX | C 41How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%40+9.7Value 14%67+9.5Replies to reviews 7%36+2.5Craft & service penalty25−7.5Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CCDBAD | 4.47 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Haircut | $24 | $29 | $35 | 0% |
How the 7 pet services we rated in Irving, TX compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 7 best-rated pet services in Irving, TX average 4.7★ on Google across 985 reviews. Fluffy Pet Grooming has the top rating (4.9★), and Poochies Mobile Pet Grooming has the most reviews (305). Updated November 1, 2026.
7 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (985 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“I had a wonderful experience! They did an excellent job grooming my dog, and it’s clear they are truly dedicated to providing exceptional care. The facility is very clean, welcoming, and well-maintained. I feel…” — Google review
“10 STARS!!! Our little Pekingese does NOT like being groomed and has been banned from more than three places for his “doggone bad behavior.” Cody has been our go-to groomer for years, and we can’t recommend him…” — Google review
“We’ve been taking our 2 dogs to John for the past year! He and his staff are very professional and truly care about making sure our dogs are comfortable and as at ease as possible during their appointments. I have…” — Google review
“Brittany is the best! I know Pepe can be a handful with his anxiety so I truly appreciate her taking her time with him and making sure he looks the cutest!” — Google review
“Needed a dog sitter for a vacation I took. Larry was more than accommodating and prices were very reasonable ! They also accept Zelle which is great. Definitely will use for now on when I need to take a trip. 😊” — Google review
“Katia at Jossi Lu is truly amazing. She has groomed all of my dogs, and my two little ones, who are now 13 and 15, have only gone to her for the last 10+ years. That says everything. She is kind, patient, reliable,…” — Google review
“Awesome staff! They were so gentle and so helpful with trimming our German Shepherd’s nails, he’s big and loud and they did a perfect job with him. Definitely recommend! Thank you!” — Google review
We scan Google Maps for pet service listings in and around Irving, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Fluffy Pet Grooming has the highest Google rating on our Irving list: 4.9 out of 5 from 118 reviews (as of November 1, 2026).
Poochies Mobile Pet Grooming has the most Google reviews among the companies listed here: 305, with a 4.8★ average.
Only open Irving-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 7,132,8997.1M ReviewsFor 20,27520.3K Experts