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PowerClean Appliance Repair

Appliance repair service · West Bountiful, UT · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 16 appliance installationPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 977 Google reviews · 24 photos
97%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$309typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

PowerClean Appliance Repair at a glance

Google reviewers rate PowerClean Appliance Repair 4.9 out of 5 based on 977 reviews, noting the owner responds to 99% of feedback. Customers frequently cite quick response times, punctual arrivals, and efficient repairs for washers and dryers, often praising clear communication and fair pricing for simple fixes. However, lower-rated reviews highlight recurring issues with scheduling reliability, missed appointments, and discrepancies between quoted and final prices, particularly for complex repairs requiring multiple visits or specific parts.

  • Google rating: 4.9 out of 5 from 977 reviews (97% five-star).
  • Reviews on this page: 977 Google reviews (902 with written comments, 9 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Appliance Installer serving West Bountiful, Utah.

Data from Google, last updated November 12, 2026.

Score profile vs other appliance installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction93Reliability91Craft & service–Value92Momentum100Replies to reviews100Satisfaction: 93 (median 91)Reliability: 91 (median 87)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 81)
PowerClean Appliance RepairAppliance Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PowerClean Appliance Repair: 93/100 on this factor. Category median: 91.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PowerClean Appliance Repair: 91/100 on this factor. Category median: 87.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PowerClean Appliance Repair: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PowerClean Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PowerClean Appliance Repair: 100/100 on this factor. Category median: 81.A
100

Bar = this company · dark tick = category median.

Star ratings

977 Google reviews we collected

  • 5 stars95297%
  • 4 stars121%
  • 3 stars10%
  • 2 stars40%
  • 1 star81%

Praise vs complaints

Phrases our text analysis found in 902 written reviews

  • Praise1,93699%
  • Complaints241%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6329%
  • Reasonable13360%
  • Overpriced63%
  • Not sure188%
$309+7% vs typical appliance installation

Middle half of what 174 customers paid ($240–$353) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response65333%
  • Staff & attitude40421%
  • Would recommend27514%
  • Quality & results25213%
  • Price & value19710%
  • Communication1005%
  • Honesty & trust794%

What customers talk about

We read 902 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Fixed my washer and tested everything out very fast service”
    “I waited nothing, never showed up.”
  • “They were fast, professional and arrived when they said they would and got us back up and running.”
    “The workmanship was poor, and communication was unprofessional.”
  • “They were knowledgeable and friendly, and I highly recommend them.”
    “Sadly, I would not recommend this company at all!”
  • “We had a great experience with power clean appliance repair company.”
    “After two repairs and then it' still not working, I finally got another service and they were speed queen certified and told me that it would've been…”
  • “Arrived on time, polite, showed me what was wrong so I felt like the price was worth it.”
    “We called (Famous Appliance) when our refrigerator went out and totally got ripped off a few months ago.”
  • “Communication, timeliness and attitude were all on point.”
  • “What sets Power Clean apart is their commitment to genuine customer service.”

People customers mention

  • Blake 94 reviews
  • Repairs 29 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired PowerClean Appliance Repair for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

Great service very promt and helpful. Fixed my washer and tested everything out very fast service

Paid $300–350Reasonable priceWasher/dryer repair
sueLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★

The repair technician, Aldi was very good, although high-priced. Their scheduling is an issue and unrealistic.

Paid $300–350Overpriced
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

These guys were great. Came within 24 hours of calling, had the parts on hand, and quickly got our dryer fixed. Friendly and polite. Highly recommend!

Paid $350–400Reasonable priceDryer repair
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Wow these guys are awesome. I sent a text to get a quote for repair, got a response in 3min.. and had a tech out in less than 30min. Diagnosed the issue in 2min, had it fixed in 20min. Tech was super knowledgeable courteous and professional. Definitely would use them again.

Paid $300–350Reasonable priceWashing machine repair
DerekLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great experience. It took less than 5 minutes for him to diagnose the problem with my dryer and maybe 10 minutes to fix it. Super impressed with the service.

Paid $300–350Reasonable priceDryer repair
ForexLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake came in to my house right away, figured out the problem in less then 5 minutes, and it took him about 10 minutes to fix. Super fast friendly highly recommended…

Paid $350–400Great priceWashing machine repair

Photos

Customer reviews

4.9 ★★★★★ 977 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amber Hughes4 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service very promt and helpful. Fixed my washer and tested everything out very fast service

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Washer/dryer repair
  • Repair wait time: 0–1 hr
Melissa Smith7 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job

sue sLocal Guide · 23 reviewsTotal number of Google reviews sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The repair technician, Aldi was very good, although high-priced. Their scheduling is an issue and unrealistic.

  • Price assessment: Overpriced
  • Price: $300–350
  • Repair wait time: 1–2 hr
Todd Thomas1 reviewTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend for appliance repair. They were fast, professional and arrived when they said they would and got us back up and running.

  • Services: Dryer repair
  • Repair wait time: 0–1 hr
Response from the owner · 6 days ago

Fast, professional, and right on schedule? That's the kind of service we love to hear about! We're glad we could get everything back up and running without keeping you waiting. Thanks for the recommendation!

SARAH PEEPLES10 reviewsTotal number of Google reviews SARAH has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was easy to schedule an appointment, they were prompt with replies and got me on the schedule quickly. Blake L. was quick and efficient. Unfortunately my dishwasher couldn’t be saved, he was kind enough to waive the diagnostic fee and alerted me to a small leak. I will definitely be using them in the future.

  • Price assessment: Great price
  • Services: Service not listed
  • Repair wait time: 0–1 hr
Response from the owner · 6 days ago

Not every appliance gets a second chance, unfortunately! We're glad Blake was able to give you an honest assessment, catch that small leak, and make the situation a little easier by waiving the diagnostic fee. We’re also happy scheduling and communication were smooth from the start. We appreciate you trusting us, even if your dishwasher decided it was ready for retirement!

Amanda CattaniLocal Guide · 11 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Blake was in and out super quick and our dryer works great! Arrived on time, polite, showed me what was wrong so I felt like the price was worth it. Thanks!

  • Services: Dryer repair
Response from the owner · a week ago

Blake got the job done and made sure you knew exactly what you were paying for. That's how it should be! Glad your dryer is back in action and the whole experience was a good one. Thanks for the kind words!

Rachel Paulich6 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were great. Came within 24 hours of calling, had the parts on hand, and quickly got our dryer fixed. Friendly and polite. Highly recommend!

  • Price assessment: Reasonable price
  • Price: $350–400
  • Services: Dryer repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

A broken dryer is one thing, but having to wait around for parts is a whole other headache! Glad we had what was needed and could get you back to laundry as usual so quickly. We appreciate the recommendation and are happy our team made it a good experience!

Scott SealLocal Guide · 18 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Blake did you wonderfully! Thank you all!!

Response from the owner · a week ago

We’ll make sure Blake gets the shoutout! He’ll be happy to know he took such good care of you. Thanks for the sweet review and for letting us help out!

Derick KakaioLocal Guide · 11 reviewsTotal number of Google reviews Derick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our clothes dryer was making a horribly squeaking sound when running with a wet, heavy load of clothes. The squeaking would slowly diminish as the clothes dried, until eventually it disappeared. Jake came by, and he was super friendly. He did a full diagnostic on the dryer. The only problem that he found was that the rollers had gone bad. He replaced the rollers and did a standard maintenance cleaning. I thought he was pretty fast. He was only here for about 1.5 hours. I will definitely check PowerClean out if I have another appliance repair need.

  • Services: Dryer repair
  • Repair wait time: 1–2 hr
Response from the owner · a week ago

Glad Jake was able to track down the squeaking, replace the rollers, and give everything a good cleaning while he was at it. We’re happy he made the process easy and got your dryer back to running quietly. Thanks for the detailed review, and hopefully your dryer sticks to drying clothes instead of making music from here on out!

David Fisher7 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow these guys are awesome. I sent a text to get a quote for repair, got a response in 3min.. and had a tech out in less than 30min. Diagnosed the issue in 2min, had it fixed in 20min. Tech was super knowledgeable courteous and professional. Definitely would use them again.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · 3 weeks ago

Okay, we might have to frame this timeline! A response in 3 minutes, a tech there in under 30, and a repair done in 20? We love a good before-you-even-have-time-to-stress kind of service. So glad our technician took great care of you and made the whole process easy. Thanks for the awesome review!

PowerClean Appliance Repair on Google Maps →

Business details