Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
Google reviewers for Precision Auto in Lubbock, TX, frequently cite fast turnaround times, affordable pricing, and honest communication as key benefits of the service. Customers often describe the staff as professional and trustworthy, noting that repairs are completed quickly with accurate estimates. However, a small number of low-star reviews criticize the quality of specific work, citing issues like missing bolts and misaligned wheels, while one complaint notes a refusal to service hybrid vehicles despite an initial quote.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
55 Google reviews we collected
Phrases our text analysis found in 36 written reviews
How often each topic comes up in the written reviews
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing just how good quick and fair the price is when get work done here!”
“I agreed to the repairs and they started right away.”
“Scott Sim is truly one of the most honest and trustworthy professionals I’ve had the pleasure of working with.”
“They are straightforward shooters and always do top-notch repairs.”
“I highly recommend his services to anyone looking for an honest and dependable automotive expert!”
“The 5 stars review must have been from a diffrent location.”
“They’re always friendly and professional and finish working on my vehicles way sooner than I expect.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Auto for 4 kinds of job. Pick one to see what they paid and said.
I’ve been going here for everything, for at least five years at this point, and they’re amazing. Quick, great prices, great work.
I’ve been going to Precision Auto Repair since 2011 after being referred to them by another loyal customer of theirs. They’re always friendly and professional and finish working on my vehicles way sooner than I expect. I definitely recommend this company 10/10!
I took my 2020 Cadillac Escalade in to be looked at. It was riding super rough. Like so rough my fitbit was picking up the movement from driving as exercise. Anyways, about 30 minutes after I dropped off the car, they called to tell me what was wrong and how much it would cost to fix. I agreed to the repairs and…
Love Scott and the team. Brother in law used to be in the car business and he recommended these guys. He’s not wrong! We’ve used these guys for years, ever since. Honest and fair, a rare combination.
Scott Sim is truly one of the most honest and trustworthy professionals I’ve had the pleasure of working with. As a woman, I’ve always felt respected and valued — he has never spoken down to me, made me feel unwelcome, or attempted to overcharge. Despite having very little knowledge about cars, Scott has taken the…
Precision auto repair is a very honest shop. I took my Toyota pickup in for breaks because Toyota said I needed brakes. Scottt said they were still good for awhile. He could have put brakes on but, he did not. Thanks Scott
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 6 | — |
| Auto engine diagnostic | 2 | — |
| Engine repair | 2 | — |
| Auto maintenance | 2 | — |
4.8 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve been going here for everything, for at least five years at this point, and they’re amazing. Quick, great prices, great work.
I’ve been going to Precision Auto Repair since 2011 after being referred to them by another loyal customer of theirs. They’re always friendly and professional and finish working on my vehicles way sooner than I expect. I definitely recommend this company 10/10!
I took my 2020 Cadillac Escalade in to be looked at. It was riding super rough. Like so rough my fitbit was picking up the movement from driving as exercise. Anyways, about 30 minutes after I dropped off the car, they called to tell me what was wrong and how much it would cost to fix. I agreed to the repairs and they started right away. Luckily they had all materials in their warehouse and to my surprise, my car was completely fixed and ready to go 4 hours after I dropped it off!! I was so impressed with the speed at which the repairs were done. And both gentlemen that I interacted with were courteous and respectful. Highly recommend this shop! They'll be our new go to repair shop.
Love Scott and the team. Brother in law used to be in the car business and he recommended these guys. He’s not wrong! We’ve used these guys for years, ever since. Honest and fair, a rare combination.
Scott Sim is truly one of the most honest and trustworthy professionals I’ve had the pleasure of working with. As a woman, I’ve always felt respected and valued — he has never spoken down to me, made me feel unwelcome, or attempted to overcharge. Despite having very little knowledge about cars, Scott has taken the time to educate me and help me feel more confident about my vehicle. I highly recommend his services to anyone looking for an honest and dependable automotive expert!
Amazing just how good quick and fair the price is when get work done here!
Quick and honest
Precision auto repair is a very honest shop. I took my Toyota pickup in for breaks because Toyota said I needed brakes. Scottt said they were still good for awhile. He could have put brakes on but, he did not. Thanks Scott
Scott such a great guy and his whole team and boy they are fast and prices are on point!”
Awesome people, they did fast work and gave great advice
Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
