Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
Customers frequently highlight the punctuality, professional demeanor, and clear communication of technicians who provide detailed repair options. Services range from emergency spring replacements to full system installations, often completed efficiently on the same day. However, lower-rated reviews consistently cite high pricing and aggressive upselling of unnecessary parts as primary concerns, with some noting that quoted costs were significantly higher than competitors.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
1,299 Google reviews we collected
Phrases our text analysis found in 1,072 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,072 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michael Chwalek was professional personable knowledgeable and thorough”
“Completed the install of a new motor and adjusted the doors quickly and efficiently.”
“Very professional and knowledgable ,extremely polite took the time to explain options Great experience”
“I highly recommend Ryan and Precision Overhead Garage Door.”
“Here's a breakdown of my review: The product they sell - 5 stars.”
“…n expected arrival Robert who came was on time, offered alternatives, explained them and then had parts on the truck to expeditiously fix the problem.…”
“He worked with me to get a price point that was fair and did an excellent job.”
“Tried to overcharge my teenaged helped for an entire garage system ($1,800) when all that was needed was a new clicker and keypad ($270).”
“He was honest & professional, went out his way to understand what we wanted and tried to help the best he could.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Overhead Garage Door Service for 4 kinds of job. Pick one to see what they paid and said.
Michael Chwalek was professional personable knowledgeable and thorough He’s definitely an asset to your company We couldn’t have been more pleased
Working with this company was very easy. Kelvin, the technician who arrived and performed the estimate and install, was incredible. He was upbeat, personable, and professional 😃
Great service on Long Island. They came within the time they said, fixed and serviced the garage doors. I had them install and program a new key pad as well.
I had an issue with my garage doors since install 3 years by another company. I called Precison on Saturday and scheduled an appt for Sunday. Jason came and was top notch. Very professional and friendly. Clearly gave me all the options and then followed through with my choice. Took care in the repair work and…
Kelvin was excellent! Super knowledgeable and explained all my options. Completed the install of a new motor and adjusted the doors quickly and efficiently. I would highly recommend him and the company.
Very professional and knowledgable ,extremely polite took the time to explain options Great experience
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 210 | — |
| Garage door consultation | 118 | — |
| Customer support | 37 | — |
| Garage door design | 9 | — |
4.9 ★★★★★ 1,299 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Michael Chwalek was professional personable knowledgeable and thorough He’s definitely an asset to your company We couldn’t have been more pleased
Working with this company was very easy. Kelvin, the technician who arrived and performed the estimate and install, was incredible. He was upbeat, personable, and professional 😃
Great service on Long Island. They came within the time they said, fixed and serviced the garage doors. I had them install and program a new key pad as well.
I had an issue with my garage doors since install 3 years by another company. I called Precison on Saturday and scheduled an appt for Sunday. Jason came and was top notch. Very professional and friendly. Clearly gave me all the options and then followed through with my choice. Took care in the repair work and did not finish before I was satisfied. Would totally recommend.
Kelvin was excellent! Super knowledgeable and explained all my options. Completed the install of a new motor and adjusted the doors quickly and efficiently. I would highly recommend him and the company.
Very professional and knowledgable ,extremely polite took the time to explain options Great experience
From the start my emergency call was handled professionally and I was kept updated on expected arrival Robert who came was on time, offered alternatives, explained them and then had parts on the truck to expeditiously fix the problem. I would heartedly recommend them
John and Precision were a great solution to our garage door repair. The track spring snapped off. John suggested we replace the full mechanism considering the age of the system. We followed his lead and are pleased with how pleasant John was to work with and the job he completed for us. Would highly recommend Precision to neighbors. They were on time and communication was terrific!
Excellent team, they communicated clearly throughout the process of replacing garage door. Great job!
It was a dumb call on my part so no work was performed, but Dan showed up on time and the communication was excellent.
Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
