Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Precision Services 4.9 out of 5 based on 81 reviews, with the owner responding to 80 percent of comments. Customers frequently cite punctuality, professional communication, and fair pricing for septic tank pumping, leak repairs, and general plumbing maintenance. While most praise the team's responsiveness and thoroughness, one low-star review criticized high pricing and unsolicited service call fees, contrasting with the generally positive experiences described by other patrons.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
81 Google reviews we collected
Phrases our text analysis found in 72 written reviews
Price verdicts customers left with their Google review
Middle half of what 36 customers paid ($403–$1.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tanner was super super nice, efficient, and explained everything he was doing.”
“Levi with Precision Services came out to clean out our tanks and help us fix an issue and they did a wonderful job!”
“They were professional with cleaning the septic tank”
“Would highly recommend them for any septic/plumbing services needed.”
“They communicate well about what is needed and care about their customers.”
“Called a few places to get a land clearing quote they were by the far the most professional and at a very good price.”
“Tanner took his time and was genuinely kindhearted and caring.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Services for 8 kinds of job. Pick one to see what they paid and said.
Tanner was absolutely awesome to deal with and the communication was spot on. He was here early did exactly what he said he was going to do and didn’t try and push any services that weren’t needed. Would highly recommend them for any septic/plumbing services needed.
I wanted to share my recent experience with Precision Services. I had a major leak on the side of my house that caused my entire side of my yard to be extremely soggy and muddy. Dallas and his team came out and was able to get the problem corrected by replacing my main water line. Thank you to Dallas, Chris, Shaun…
Family run business. Dad/owner answered the phone on a weekend during a sewer emergency when they didn’t have to. Dispatched a driver (his son) within the hour after calling. Cross did a great job working my septic issues. Showed up ahead of schedule, kept me informed & finished quickly. Would definitely recommend this outfit!-//Pat
Garrett and George were very thorough and professional. And super polite. They did a great job!!
Cross and Garrett came out to my house today and did an outstanding job!! My AC unit was making noise…they diagnosed it, checked on my warranty, got the parts and made it happen!! They communicated well through the whole process. Best part of all…my dog LOVED them, and everyone knows dogs are a great judge of…
Tony came and figured out the true problem in less than an hour and a half. Good communication and honest! We will definitely be using them again if needed and recommending them to friends and family!
| Job | Reviews | Category typical |
|---|---|---|
| Septic system installation | 10 | — |
| HVAC system repair | 7 | — |
| Plumbing leak detection | 6 | $99–$1.1k |
| Water heater installation | 5 | $1.1k–$2.4k |
| Sewer cleaning | 4 | — |
| HVAC system maintenance | 4 | — |
| Plumbing pipe repair | 4 | $340–$567 |
| Plumbing leak repair | 3 | $337–$745 |
4.9 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always deliver more than expected you guys are great
Thanks David, that's great to hear. We always aim to over-deliver, so glad it showed. Talk soon!
We have used precision for years and we have never had a bad experience. Shawn works with us and every job he's done has been amazing. He communicates and he responds same day! He is not only a plumber either. He is the best contractor i have ever worked with. Will definitely be using him again with any needs.
Thanks Abigail, years of repeat business means a lot to us! Shawn will be glad to hear it, and we'll be ready whenever the next project comes up.
Levi with Precision Services came out to clean out our tanks and help us fix an issue and they did a wonderful job! 👏🏻👏🏻 I highly recommend Levi and his team! They are very timely and professional. They communicate well about what is needed and care about their customers. I’m so glad we chose them for the job. 🙌🏻
Thanks Camille, glad Levi got the tanks cleaned out and sorted the issue. Appreciate you noting the communication too, we'll pass that along. Call us anytime you need septic or plumbing help!
Levi and cross came and pumped my septic tank as it was backing up in my house so thankful for them
Thanks Layney! A tank backing up into the house is no fun, so glad Levi and Cross could get out and take care of it. Call us anytime.
Levi came and pumped my tank! He did a wonderful job. Thank you so much!
Appreciate you! Glad Levi got the tank pumped and took good care of you. Reach out anytime.
Levi with Precision Services was absolutely amazing. Very knowledgeable and quick to get the work done. Instead of breaking up the concrete in my garage and driveway they fed the pipes under my driveway to the side of the house. Great suggestion by him and it worked perfectly. Great work and great people!!
Thanks so much! Levi's good about finding a way around tearing up concrete when there's one to find. Glad running the pipes under the driveway worked out. Give us a shout anytime!
Hello my experience with Tanner was AWESOME!!Tanner was super super nice, efficient, and explained everything he was doing.Tanner took his time and was genuinely kindhearted and caring.I enjoyed my experience today meeting Tanner at Precision Services.I now have a company I can depend on for other services as well.Precision Services will be my go to company for all the great services that they offer in McCalla,Alabama.Thank you Tanner and Precision Services!!
Appreciate the kind words, Louis! Tanner takes pride in explaining the job and treating people right, so this one’s going straight to him. Call us anytime you need us.
Great customer service and the response time was awesome.
Thanks Shawn! Glad the crew got out there fast and the septic installation went off without a hitch. We’re a call away if you need anything.
Garret from Preston came out and he did a wonderful job . I really liked the service that was rendered to me by Mr. Garrett.
Appreciate it, Sameme! Glad Garrett took good care of you. Call us anytime you need us again.
My opinion is they are horrible to deal with. Gave me a quote for three times what another company provided. Tried to charge a service call fee too and text me at least 30 times when i never agreed to a service fee. I would never use this company
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
