Lawn care service · Pasadena, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%43+23.5Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty96−0.4Momentum penalty0−10Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 53 landscapersiPosition by Experts Score among all companies we track in this category. · better than 2%
4.5★★★★★26 Google reviews
88%five-star reviews
2.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Prince Lawn & Landscape 4.5 out of 5 based on 26 reviews, with the owner responding to 58% of them. Customers frequently praise the company for consistent, high-quality work on lawns, trees, and flower beds, noting reliable scheduling, professional crews, and fair pricing. Positive feedback highlights long-term customer loyalty and responsive communication regarding maintenance and design requests. However, some low-star reviews criticize the business for refusing service to specific neighborhoods or for failing to adhere to established maintenance agreements regarding weed removal.
Google rating: 4.5 out of 5 from 26 reviews (88% five-star).
Reviews on this page: 26 Google reviews (26 with written comments).
Owner responses: the business replied to 58% of reviews.
Most recent review: October 12, 2026.
Service: Landscaper serving Pasadena, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Prince Lawn & Landscape, LLCLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prince Lawn & Landscape, LLC: 43/100 on this factor. Category median: 89.C
43
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prince Lawn & Landscape, LLC: 32/100 on this factor. Category median: 85.D
32
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prince Lawn & Landscape, LLC: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prince Lawn & Landscape, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prince Lawn & Landscape, LLC: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prince Lawn & Landscape, LLC: 28/100 on this factor. Category median: 60.D
28
Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
4.5of 5
5 stars2388%
4 stars00%
3 stars00%
2 stars00%
1 star312%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
98%praise
Praise4498%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1329%
Would recommend1022%
Staff & attitude716%
Speed & response716%
Price & value613%
Communication12%
Honesty & trust12%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prince Lawn & Landscape did a fantastic job on our backyard beds with beautiful bushes, flowers, and ornamental grasses.”
“I highly recommend them for your outdoor landscaping!”
“They are professional, have over 40 years expertise and did a beautiful job!”
“They’re consistently fast, efficient, hardworking, and take great pride in the work they do.”
“They came out immediately and took care of the tree for a very reasonable price.”
“I appreciate the time they invest to explain different options for services available, allowing us to choose what suits us best.”
“We own two homes, and after seeing the quality and reliability of their service, we wouldn’t trust anyone else with our yards.”
People customers mention
Wendy9 reviews
Landscaping5 reviews
Shane3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Prince Lawn & Landscape, LLC for 8 kinds of job. Pick one to see what they paid and said.
MMagda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Refused to provide service. I asked for lawnmowing and flowerbed maintenance. I asked if they would use my tools, and they said, no. Totally, acceptable and understandable. So I asked to know more about their practices and flowerbed service and was told "You will not be happy with our services" and refused to…
LLiliana8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★
We have this house for twenty five years, this is the first time I have this issue with landscaping company, we have the agreement to cute the front and back yard, spring and summer every week, winter twice a month, for two years was okay, not great but we didn’t have a big problem, this year my husband tell how…
Not sureLawn mowing & maintenance
RRobert7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The landscaping team at Prince L&LC is outstanding! They’re consistently fast, efficient, hardworking, and take great pride in the work they do. We own two homes, and after seeing the quality and reliability of their service, we wouldn’t trust anyone else with our yards.
CChris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
My address is 2 miles from them in clear lake. They had my address for over a week and I took off work for an appointment. They waited until an hour and a half before the appointment and told me "they dont service my immediate area" and told me to pound sand. Silly.
KKaren7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Prince Landscaping trimmed my trees and my bushes. They are professional, have over 40 years expertise and did a beautiful job! I highly recommend this company! They are knowledgeable, organized, have great equipment and they workers are highly professional and experienced.
JJudy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The landscaping team at Prince L&LC is incredible! They are fast and efficient and work very hard on our behalf every time they come. We own two houses and would not ever consider having anyone else in our yards. We remember the founding father, Al Prince, and are grateful for the knowledge his son, Shane Prince, has shared with us.
Refused to provide service. I asked for lawnmowing and flowerbed maintenance. I asked if they would use my tools, and they said, no. Totally, acceptable and understandable. So I asked to know more about their practices and flowerbed service and was told "You will not be happy with our services" and refused to provide services. So I guess with this company, they do want they want and will not listen to their customers. Agreed, I am not happy with your services.
L
Liliana Taylor8 reviewsiTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
We have this house for twenty five years, this is the first time I have this issue with landscaping company, we have the agreement to cute the front and back yard, spring and summer every week, winter twice a month, for two years was okay, not great but we didn’t have a big problem, this year my husband tell how much cost if they pulled out the dad weed, they have agreements but… what they did was pulled out and sprayed some weed killer, so all my front plant can’t grow any and almost died!!! Also for more than the month my husband ask what time they come to cut the yard and he didn’t respond, didn’t answer the text or anything!! This company is the most worthless! Irresponsible, is you want your house look an abandoned, go contract!
Price assessment: Not sure
Services: Lawn mowing & maintenance
R
Robert Perry7 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
The landscaping team at Prince L&LC is outstanding! They’re consistently fast, efficient, hardworking, and take great pride in the work they do. We own two homes, and after seeing the quality and reliability of their service, we wouldn’t trust anyone else with our yards.
L
Larry FrawleyLocal Guide · 24 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
My address is 2 miles from them in clear lake. They had my address for over a week and I took off work for an appointment. They waited until an hour and a half before the appointment and told me "they dont service my immediate area" and told me to pound sand. Silly.
K
Karen Hollon7 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Prince Landscaping trimmed my trees and my bushes. They are professional, have over 40 years expertise and did a beautiful job! I highly recommend this company! They are knowledgeable, organized, have great equipment and they workers are highly professional and experienced.
J
Judy Stapp-Hollis10 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
The landscaping team at Prince L&LC is incredible! They are fast and efficient and work very hard on our behalf every time they come. We own two houses and would not ever consider having anyone else in our yards. We remember the founding father, Al Prince, and are grateful for the knowledge his son, Shane Prince, has shared with us.
Services: Lawn mowing & maintenance, Yard work
N
Nancy Olson6 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Prince Lawn & Landscape did a fantastic job on our backyard beds with beautiful bushes, flowers, and ornamental grasses. Wendy oversaw the project; she was very good at maximizing the layout, selections of plant material, and colors were amazing blending seamlessly with existing plants. The crew is to be commended for their top-notch work with their attention to detail. We've used this company for over 25 yrs. to mow, spring clean-up, fertilize, and clean gutters. I highly recommend them for your outdoor landscaping!
M
Mike echerd4 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I have been a long standing customer of Prince Landscaping and their number one fan. They do my weekly Lawncare as well as regular maintenance around my property to include weeding, tree/bush trimming and seasonal mulch. In addition to the exceptional work they do for me, I appreciate their landscaping expertise and making it pop for me. Thank you Wendy, Shane and staff!
