Home inspector · San Antonio, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★1,127 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Priority Inspection Services five stars based on 1127 reviews, with the owner responding to 97% of feedback. Customers frequently highlight the thoroughness of home inspections, punctual arrivals, and clear, detailed reports delivered quickly. Staff are noted for explaining findings in plain language and maintaining professional communication. A minority of negative reviews criticize the lack of proactive contact regarding arrival times and express dissatisfaction with the value received for the service provided.
Google rating: 5.0 out of 5 from 1,127 reviews (99% five-star).
Reviews on this page: 1,127 Google reviews (754 with written comments, 10 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Home Inspector serving San Antonio, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Priority Inspection ServicesHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Priority Inspection Services: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Priority Inspection Services: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Priority Inspection Services: 98/100 on this factor. Category median: 100.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Priority Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Priority Inspection Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Priority Inspection Services: 95/100 on this factor. Category median: 84.A
95
Bar = this company · dark tick = category median.
Star ratings
1,127 Google reviews we collected
5.0of 5
5 stars1,11399%
4 stars101%
3 stars20%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 754 written reviews
100%praise
Praise1,520100%
Complaints60%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5431%
Reasonable11666%
Overpriced11%
Not sure63%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results42328%
Staff & attitude36224%
Would recommend24616%
Speed & response22215%
Communication19513%
Honesty & trust463%
Price & value322%
What customers talk about
We read 754 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had an absolutely fantastic experience with our new home inspection.”
“The inspector was punctual, highly professional and incredibly thorough from start to finish.”
“We highly recommend him to perform your inspection on your home.”
“Poor values and would not recommend this company to anyone.”
“The inspectors were very punctual and highly knowledgeable.”
“Stopped to take the time to explain the process and point out specific items he thought were major items to be addressed.”
“Whether you’re buying, selling, or just want peace of mind about your home, Priority Inspections is the team you can trust.”
“They were able to accommodate us last minute, were super courteous, responsive, helpful, and reasonably priced.”
People customers mention
Nick49 reviews
Dusty31 reviews
Inspections20 reviews
Russo20 reviews
Whitney17 reviews
Lee16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Priority Inspection Services for 8 kinds of job. Pick one to see what they paid and said.
Mike2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Nick was great. Stopped to take the time to explain the process and point out specific items he thought were major items to be addressed.
Reasonable priceNew construction inspections
Seun2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had an absolutely fantastic experience with our new home inspection. The inspector was punctual, highly professional and incredibly thorough from start to finish. The final report was delivered quickly, exceptionally clear and packed with detailed photos. We feel so much more confident moving into our new build thanks to their expertise.
Great priceNew construction inspections
Janelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Our inspector did a very thorough and detailed job. He answered any questions I had and took us around the property explaining things. Scheduling online was quick and easy. Overall a very positive experience
Vanesa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They provide a fast service. I called on Monday and arrived at my home on Tuesday morning at 9 am. By 2 pm, I had received the report. Our engineer was highly professional and respectful. One thing I particularly appreciated was that he removed his shoes before entering my home.
Reasonable priceManufactured home inspections
TakaiLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
William provided us great service. He was intentional with his inspection and was very thorough. He listened and explained everything in great detail. We highly recommend him to perform your inspection on your home.
Reasonable priceNew construction inspections
Reviews264 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hiring this company is worth every penny! Chris G. did an outstanding thorough job in the inspection and was great at explaining the report!This company will save you from thousands of dollars on future expenses to fix a new build home that you would've thought to be in great condition!There customer service is…
Reasonable priceSewer line scopeNew construction inspections
Nick was great. Stopped to take the time to explain the process and point out specific items he thought were major items to be addressed.
Price assessment: Reasonable price
Services: New construction inspections
Response from the owner · a day ago
Mike, we are thrilled that you had a great experience with Inspector Nick! He dedicates himself to helping our clients make confident decisions about the homes they are purchasing. Thank you for choosing Priority Inspection Services!
Seun Oloyede2 reviewsiTotal number of Google reviews Seun has written across all businesses on Google Maps, not just this one.
We had an absolutely fantastic experience with our new home inspection. The inspector was punctual, highly professional and incredibly thorough from start to finish. The final report was delivered quickly, exceptionally clear and packed with detailed photos. We feel so much more confident moving into our new build thanks to their expertise.
Price assessment: Great price
Services: New construction inspections
Response from the owner · 4 days ago
Seun, It is wonderful to hear you enjoyed working with our inspector and that we were able to provide you with confidence in your new construction home. We strive to provide a detailed report the same day as the inspection. We appreciate your comments. Thank you for your support!
Janelle4 reviewsiTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Our inspector did a very thorough and detailed job. He answered any questions I had and took us around the property explaining things. Scheduling online was quick and easy. Overall a very positive experience
Response from the owner · 2 years ago
Thank you, Janelle. We are glad to read your experience was positive. Thank you kindly for the taking the time to share your feedback.
Vanesa Escobar6 reviewsiTotal number of Google reviews Vanesa has written across all businesses on Google Maps, not just this one.
They provide a fast service. I called on Monday and arrived at my home on Tuesday morning at 9 am. By 2 pm, I had received the report. Our engineer was highly professional and respectful. One thing I particularly appreciated was that he removed his shoes before entering my home.
Price assessment: Reasonable price
Services: Manufactured home inspections
Response from the owner · a week ago
Vanesa, thank you for sharing your experience! We are delighted that we could assist you with the engineering report you needed. Our goal is to be there for you whenever you need us the most. Thank you for choosing Priority Inspection Services!
Anh Mai4 reviewsiTotal number of Google reviews Anh has written across all businesses on Google Maps, not just this one.
I’ve been using Dusty and his team for quite awhile now.
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · 2 weeks ago
Anh, Thank you for your 5-star rating! We are delighted that you have enjoyed working with Priority Inspection Services. We truly appreciate your loyalty and look forward to serving your clients in the future!
Takai BeasleyLocal Guide · 26 reviewsiTotal number of Google reviews Takai has written across all businesses on Google Maps, not just this one.
William provided us great service. He was intentional with his inspection and was very thorough. He listened and explained everything in great detail. We highly recommend him to perform your inspection on your home.
Price assessment: Reasonable price
Services: New construction inspections
Reviews264 reviewsiTotal number of Google reviews Reviews26 has written across all businesses on Google Maps, not just this one.
Hiring this company is worth every penny! Chris G. did an outstanding thorough job in the inspection and was great at explaining the report!This company will save you from thousands of dollars on future expenses to fix a new build home that you would've thought to be in great condition!There customer service is outstanding as well.Laura helped me set up my inspection and she was professional and always a text a way if I needed anything.They are getting recommended to all my friends and family and have earned my business again if I ever need an inspection company.
Price assessment: Reasonable price
Services: Sewer line scope, New construction inspections
Response from the owner · 3 weeks ago
Thank you for sharing your experience with Inspector Chris and Priority Inspection Services! We’re glad we could provide you with essential information about the home you are purchasing. Our goal is to make the home-buying process less stressful for our clients. We appreciate your recommendation and look forward to assisting you and your family again in the future. Thanks again!
Belinda De JesusLocal Guide · 11 reviewsiTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
I had the best experience under the most stressful situation. They made everything super easy. The whole process was streamlined and easy. From the professionals who did the intake of my call, to conducting the test, to getting the results. They answered every call and their app made it so easy to pay and get results. Highly recommend them.
Price assessment: Great price
Services: Mold sampling
Response from the owner · a month ago
Belinda, Thank you very much for your wonderful review of our staff and service! We truly appreciate your feedback. Our goal is to make the inspection process as easy as possible for our clients. Your health is important to us, and we want you to feel confident that your home is free from harmful mold. Thank you for choosing Priority Inspection Services!
Jonathan Stallings4 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
The experience with you guys was great. The inspector did a really good job noting every imperfections concerning the home
Response from the owner · 3 weeks ago
Chris, thank you for sharing your experience! We are thrilled you were happy with our work. We strive to make the home inspection process seamless for our clients. We appreciate your kind review!
