Fire protection equipment supplier · Las Vegas, NV · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%47+13.3Replies to reviews 8%63+5.2Momentum penalty88−1.2Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 26 fire protection servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.8★★★★★162 Google reviews · 23 photos
91%five-star reviews
4.71★last 12 monthsiAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pye-Barker Fire & Safety 4.8 out of 5 based on 162 reviews, with the owner responding to half of them. Customers frequently praise the company for punctual fire extinguisher inspections, efficient tagging services, and friendly, professional communication. However, some low-star reviews criticize instances of missed appointments, lack of follow-through on scheduled visits, and rude interactions with staff during service calls or parking disputes.
Google rating: 4.8 out of 5 from 162 reviews (91% five-star).
Reviews on this page: 162 Google reviews (144 with written comments, 3 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: October 3, 2026.
Service: Fire Protection serving Las Vegas, Nevada.
Data from Google, last updated October 29, 2026.
Score profile vs other fire protection services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Pye-Barker Fire & SafetyFire Protection Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pye-Barker Fire & Safety: 77/100 on this factor. Category median: 85.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pye-Barker Fire & Safety: 47/100 on this factor. Category median: 81.C
47
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pye-Barker Fire & Safety: 88/100 on this factor. Category median: 100.A
88
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pye-Barker Fire & Safety: 63/100 on this factor. Category median: 61.B
63
Bar = this company · dark tick = category median.
Star ratings
162 Google reviews we collected
4.8of 5
5 stars14891%
4 stars85%
3 stars00%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 144 written reviews
98%praise
Praise18398%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6535%
Speed & response3619%
Quality & results3217%
Would recommend3117%
Honesty & trust95%
Communication74%
Price & value63%
What customers talk about
We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great guys, efficient professional work completed quicker than I expected.”
“I have had great communication with them and know that our fire extinguisher needs will be addressed quickly!”
“We have received nothing less of excellent service here at Abatix.”
“A trust worthy company you can depend on, we highly recommend them.”
“Pye‑Barker (formerly Red E Protection) is a trustworthy company.”
“He was able to get me back on track, answered all my questions and provided me with additional training to ensure I maintain code going forward.”
“The price was fair, and the service was quick and professional.”
People customers mention
Protection13 reviews
Krystal8 reviews
Oscar6 reviews
Seitzinger6 reviews
Ponder6 reviews
Luis5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
RedEFire was the best and I know that Pye-Barker is going to carry that on! I have had great communication with them and know that our fire extinguisher needs will be addressed quickly! Thank you for the great custmer service.
SStephanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Adam is great. He has recharged our extinguishers in our office for years and even rehung all of the brackets for me this year since we recently moved locations.
Xxiuli1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★
I scheduled an annual fire extinguisher inspection for my business, but this company no-showed TWICE. Each time I cleared my schedule to wait for the technician, but they never arrived and didn't even bother to call. This level of unprofessionalism is unacceptable, especially when business compliance is on the line.…
MMaityhs4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We have received nothing less of excellent service here at Abatix. Whether it is 10 or 100 extinguishers that need to be tagged the service is always done promptly and with a great attitude. Adam recently tagged some extinguishers for us and provided exceptional service. We look forward to our continued business. Thank you!
KKatricia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Adam always services our fire extinguishers at Comp/Med Consulting. He does an amazing job! Always friendly, professional and courteous. He comes by every year like clockwork and always remembers my name. We are very pleased with the service we receive.
AALocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Adam comes in to do fire extinguisher checks and safety exit signs on a monthly basis. He is always thorough and does a great job.
RedEFire was the best and I know that Pye-Barker is going to carry that on! I have had great communication with them and know that our fire extinguisher needs will be addressed quickly! Thank you for the great custmer service.
Response from the owner · 3 weeks ago
We’re thrilled to hear this! Thank you for your feedback and the opportunity to serve you.
E
Estefania Grisales1 reviewiTotal number of Google reviews Estefania has written across all businesses on Google Maps, not just this one.
Adam is great. He has recharged our extinguishers in our office for years and even rehung all of the brackets for me this year since we recently moved locations.
Response from the owner · 6 months ago
We always love hearing about our wonderful team, Stephanie Kaitz! We'll make sure to share your kind words with Adam. Take care!
X
xiuli chen1 reviewiTotal number of Google reviews xiuli has written across all businesses on Google Maps, not just this one.
I scheduled an annual fire extinguisher inspection for my business, but this company no-showed TWICE. Each time I cleared my schedule to wait for the technician, but they never arrived and didn't even bother to call. This level of unprofessionalism is unacceptable, especially when business compliance is on the line. I will be taking my business elsewhere and I recommend other local store owners to avoid them if you value your time.
Response from the owner · 7 months ago
Hello Xiuli Chen,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with the missed appointments for your fire extinguisher inspection. This is not the level of service we strive to provide, and I understand how important it is for your business to remain compliant.
We take your concerns seriously and are committed to addressing the issues you've raised to prevent this from happening in the future. If you would be open to discussing this further, please feel free to reach out to our branch directly at 702-873-5995 and ask for Carlos. Your feedback is invaluable in helping us improve our services.
Thank you again for bringing this to our attention, and I hope we can have the opportunity to regain your trust in the future.
Sincerely,
The Pye-Barker Fire & Safety Team
M
Maityhs Daley4 reviewsiTotal number of Google reviews Maityhs has written across all businesses on Google Maps, not just this one.
We have received nothing less of excellent service here at Abatix. Whether it is 10 or 100 extinguishers that need to be tagged the service is always done promptly and with a great attitude. Adam recently tagged some extinguishers for us and provided exceptional service. We look forward to our continued business. Thank you!
Response from the owner · 7 months ago
We always love hearing about our wonderful team, Maityhs Daley! We'll make sure to share your kind words with Adam. Take care!
K
Katricia Kelly2 reviewsiTotal number of Google reviews Katricia has written across all businesses on Google Maps, not just this one.
Adam always services our fire extinguishers at Comp/Med Consulting. He does an amazing job! Always friendly, professional and courteous. He comes by every year like clockwork and always remembers my name. We are very pleased with the service we receive.
Response from the owner · 7 months ago
You can always count on us for quality service, Katricia Kelly! Glad to hear you enjoyed your experience with Adam. Take care!
A
A ArellanoLocal Guide · 26 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Award Realty has depended on Bye Barker Fire & Safety for over 6 years. Adam is very friendly and experienced. A trust worthy company you can depend on, we highly recommend them.
Response from the owner · 8 months ago
We always love hearing about our wonderful team, Debbie Cundari! We'll make sure to share your kind words with Adam. Take care!
D
Dave DLocal Guide · 319 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
