Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts

Quick Quack Car Wash logo

Quick Quack Car Wash

Car wash · Fairfield, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 100 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 10%
4.8 ★★★★★ 2,073 Google reviews · 23 photos
90%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (888) 772-2792Request a call backWebsite ↗

Quick Quack Car Wash at a glance

Google reviewers rate Quick Quack Car Wash 4.8 out of 5 based on 2,073 reviews, with the owner responding to all feedback. Customers frequently praise the fast, friendly service, available towels, and vacuum stations. Recurring criticisms include inoperable equipment, soap residue left on vehicles, and aggressive membership solicitation. Some reviewers also report unexpected vehicle damage during the wash process and early closures before posted hours.

  • Google rating: 4.8 out of 5 from 2,073 reviews (90% five-star).
  • Reviews on this page: 2,073 Google reviews (1,380 with written comments, 44 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Car Detailing Service serving Fairfield, California.

Data from Google, last updated October 29, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction85Reliability85Craft & service95Value100Momentum100Replies to reviews100Satisfaction: 85 (median 96)Reliability: 85 (median 96)Craft & service: 95 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
Quick Quack Car WashCar Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Quack Car Wash: 85/100 on this factor. Category median: 96.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Quack Car Wash: 85/100 on this factor. Category median: 96.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quick Quack Car Wash: 95/100 on this factor. Category median: 100.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

2,073 Google reviews we collected

  • 5 stars1,87090%
  • 4 stars1176%
  • 3 stars271%
  • 2 stars131%
  • 1 star462%

Praise vs complaints

Phrases our text analysis found in 1,380 written reviews

  • Praise1,12196%
  • Complaints464%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6551%
  • Reasonable5745%
  • Overpriced54%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude51344%
  • Speed & response26723%
  • Quality & results23920%
  • Price & value635%
  • Would recommend585%
  • Communication161%
  • Honesty & trust111%

What customers talk about

We read 1,380 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff is always friendly, polite and professional.”
    “Customer service in store was fine but they need to go to a "customer service" line that is rude and unhelpful.”
  • “Quick Quack is lucky to have someone like her on their team!”
  • “Thank you, Melany, for being so kind and making my visit a great experience!”
    “Not good service all time they have problem not fixed if that section is closed it’s very good because we are no happy with that location!”
  • “Overall good car wash, reasonable prices and good service”
    “The risk of significant damage and the lack of accountability from Quick Quack Car Wash’s leadership is not worth it.”
  • “Great service with quality expert would recommend to anyone!”
    “…react negatively to ceramic coatings and will scratch your paint" i would not recommend taking your vehicle through this companies car wash.…”
  • “Mar treated me with respect and explained everything patiently.”
    “…en ok, but there was an incident with my car that this location never followed up with me on, which happened a few months ago when the staff did not o…”
  • “It’s always nice to see someone who genuinely enjoys their work.”
    “Basically called me a liar.”

People customers mention

  • Vacaville 31 reviews
  • Karen 20 reviews
  • Cady 17 reviews
  • Stephanie 15 reviews
  • Claudia 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quick Quack Car Wash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Liliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast and friendly service. I appreciate the towels that are available to complete my car wash.

Adrianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love this location! It is always clean and there are always available towels. The staff is very friendly. Good service!

Reasonable price
Yezenia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Melany provided amazing customer service! She was super friendly, helpful, and made the whole experience a great one! Quick Quack is lucky to have someone like her on their team! Thank you, Melany, for being so kind and making my visit a great experience! 😊

Diandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Friendly employees. Quick and reliable wash. Car always looks brand new. Will be returning!

Tico1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The best QQ in town by far! The staff is friendly and efficient. I can tell the leadership at this store is top notch!

Great priceVacuumingAuto interior vacuumingCar waxing
Falin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Went to get my car wash and I was so surprised by how lovely the staff was especially the nice girl jessica. She was so knowledgeable about all the washes and I am so excited to have a monthly membership!

Jobs customers hired them for

JobReviewsCategory typical
Vacuuming123—
Auto interior vacuuming72—
Auto detailing70—
Polishing53—
Car waxing47—
Clay bar treatment10—
Scratch removal8—
Delivery6—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 2,073 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Krizia Madueno1 reviewTotal number of Google reviews Krizia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place ever to wash and clean ur car

  • Price assessment: Reasonable price
  • Services: Polishing, Auto detailing
  • Busyness: A little busy
Response from the owner · 2 days ago

Thanks Krizia Madueno! We appreciate the review! We are proud to provide a convenient, clean wash while providing excellent customer service. We appreciate your business and look forward to serving you again soon!

Amanda Mackenzie1 reviewTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick Quack is awesome. The location off Leisure Town is my favorite.

  • Price assessment: Great price
  • Busyness: Not busy
Response from the owner · 4 days ago

Thanks Amanda Mackenzie! We are glad to hear that you had a great experience with our service and appreciate you taking the time to leave us a review.

Elenoa Tekei4 reviewsTotal number of Google reviews Elenoa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and always friendly.

Response from the owner · 4 days ago

Thanks Elenoa Tekei! Thank you for taking the time to leave a positive review, we really appreciate it!

M P1 reviewTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service especially Stephanie A+l

  • Price assessment: Great price
  • Busyness: A little busy
Response from the owner · a week ago

Thanks M P! We’re grateful for your support and appreciate you sharing your experience. Thank you!

Chocolate Rayne4 reviewsTotal number of Google reviews Chocolate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stephanie was so nice ! Such a sweetheart! And the wash and vacuum was great

Response from the owner · a week ago

Thanks Chocolate Rayne! Thanks so much for the wonderful review. Your support means a lot to us!

Liliana Rodriguez4 reviewsTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and friendly service. I appreciate the towels that are available to complete my car wash.

Response from the owner · a week ago

Thanks Liliana Rodriguez! Thank you for taking the time to leave us a wonderful review! We're glad to hear that you had a positive experience with our business.

Arturo Reyes1 reviewTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience and friendly employees!

Response from the owner · a week ago

Thanks Arturo Reyes! We are so grateful for your review. Thanks for sharing your rating with us and the community.

Adrianna Serrano2 reviewsTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this location! It is always clean and there are always available towels. The staff is very friendly. Good service!

  • Price assessment: Reasonable price
Response from the owner · a week ago

Thanks Adrianna Serrano! We appreciate that you took the time to write such a positive review! We are delighted to hear that you had a great experience with our car wash, and we truly value your business.

Edwin Anguiano1 reviewTotal number of Google reviews Edwin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very simple and quick service!

Response from the owner · 2 weeks ago

Thanks Edwin Anguiano! Thanks for your support and for leaving such a great review!

Ricky Parrish4 reviewsTotal number of Google reviews Ricky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and easy to use! Would highly recommend!

  • Price assessment: Reasonable price
  • Services: Polishing
  • Busyness: A little busy
Response from the owner · 2 weeks ago

Thanks Ricky Parrish! We appreciate that you took the time to write such a positive review! We are delighted to hear that you had a great experience with our car wash, and we truly value your business.

Quick Quack Car Wash on Google Maps →

Business details