Quivira Crossing Veterinary Clinic logo

Quivira Crossing Veterinary Clinic

Veterinarian · Overland Park, KS · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%80+11.3Replies to reviews 7%97+6.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 74 veterinariansPosition by Experts Score among all companies we track in this category. · better than 96%
4.9 ★★★★★ 682 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Quivira Crossing Veterinary Clinic at a glance

Customers frequently praise the clinic for its compassionate, thorough care, effective communication, and professional handling of anxious or serious cases. Recurring themes highlight the kindness of front desk staff, veterinarians, and groomers, as well as the clean facility and willingness to answer questions. However, lower-rated reviews cite concerns regarding high pricing, perceived pressure for expensive diagnostics, and occasional issues with grooming quality or prescription communication.

  • Google rating: 4.9 out of 5 from 682 reviews (97% five-star).
  • Reviews on this page: 682 Google reviews (613 with written comments, 125 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Veterinarian serving Overland Park, Kansas.

Data from Google, last updated October 25, 2026.

Score profile vs other veterinarians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction96Reliability95Craft & service100Value80Momentum100Replies to reviews97Satisfaction: 96 (median 81)Reliability: 95 (median 74)Craft & service: 100 (median 93)Value: 80 (median 84)Momentum: 100 (median 100)Replies to reviews: 97 (median 46)
This companyVeterinarians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quivira Crossing Veterinary Clinic: 96/100 on this factor. Category median: 81.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quivira Crossing Veterinary Clinic: 95/100 on this factor. Category median: 74.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quivira Crossing Veterinary Clinic: 100/100 on this factor. Category median: 93.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quivira Crossing Veterinary Clinic: 80/100 on this factor. Category median: 84.A
80
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quivira Crossing Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quivira Crossing Veterinary Clinic: 97/100 on this factor. Category median: 46.A
97

Bar = this company · dark tick = category median.

Star ratings

682 Google reviews we collected

  • 5 stars66497%
  • 4 stars91%
  • 3 stars10%
  • 2 stars20%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 613 written reviews

  • Praise87797%
  • Complaints293%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2415%
  • Reasonable11874%
  • Overpriced53%
  • Not sure128%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude37642%
  • Would recommend16418%
  • Quality & results12814%
  • Speed & response8710%
  • Communication597%
  • Price & value475%
  • Honesty & trust455%

What customers talk about

We read 613 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “they are all very accessible, thorough, courteous, informative and VERY caring.”
    “Incredibly unprofessional and definitely warning to all , NEVER complain or he refuses to help your sick animal too!”
  • “Would highly recommend their services for your pet needs!”
    “The staff were kind to our pets, however we are EXTREMELY frustrated and would never recommend them to someone.”
  • “We've been taking our corgi, Izzie, to Quivira Crossing for the last three and have had an amazing experience the entire time!”
    “When I rush to their office, thinking the worst, doctor informed me that indeed my dog needs surgery but because I wasn't happy with "HIS" groomer per…”
  • “We have had good luck getting quick appointments when the matter is pressing, and we can tell they genuinely care for our girl.”
    “The tech and doctor knew exactly how to slow and gentle approach to gain her trust!”
  • “Every part of the diagnosis including future options were explained, and Dr.”
  • “They are affordable and understand the importance of providing the best care for your pet at every age/lifecycle.”
    “I won't be back they're overpriced anyway!”
  • “I won’t trust the healthcare of my ‘4-legged best friend to anyone else.”
    “The situation with "groomer" never got rectified so now he feels that there is no trust.”

People customers mention

  • Nate 51 reviews
  • Marci 39 reviews
  • Erica 16 reviews
  • Feyerabend 10 reviews
  • Nathan 9 reviews
  • Lauren 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quivira Crossing Veterinary Clinic for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Gerbrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Thorough and professional! Took the time to listen to all my concerns and answered questions! Thank you!

Not sure
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

they are all very accessible, thorough, courteous, informative and VERY caring.. What more would you want from your Vet?

Reasonable priceDog full service groomingService not listed
Kelsi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

We have always been met with GREAT Care at Quivira Animal Crossing, whether from front desk, staff, groomers, or the veterinarians it’s always been a very pleasant experience. Would highly recommend their services for your pet needs!

Reasonable priceService not listed
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We've been taking our corgi, Izzie, to Quivira Crossing for the last three and have had an amazing experience the entire time! We primarily see Dr. Nate and he is always extremely thorough and is always willing to take the time to answer all of our questions. Dr. Marci is also fantastic the few time we have been in…

SaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

We had such a wonderful experience at Quivira Crossing Veterinary Clinic! Everyone was incredibly kind and made my cat feel completely comfortable and welcome. The staff was informative, patient, and so caring. You can tell they truly love animals and take pride in what they do. Highly recommend!

HeidiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We love the staff at quivera crossing! They make our nervous Rosebud calmer! She will even take a treat from them 😊 thank you for caring for our baby girl

Reasonable priceService not listed

Photos

Customer reviews

4.9 ★★★★★ 682 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gerbrie Siegel1 reviewTotal number of Google reviews Gerbrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thorough and professional! Took the time to listen to all my concerns and answered questions! Thank you!

  • Price assessment: Not sure
Response from the owner · Edited a day ago

Thank you for your review! We appreciate your kindness!

Pamela Damron10 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

they are all very accessible, thorough, courteous, informative and VERY caring.. What more would you want from your Vet?

  • Price assessment: Reasonable price
  • Services: Dog full service grooming, Service not listed
Response from the owner · 2 years ago

Thank you for the glowing review, Pamela! We’re thrilled to hear about your positive experience with us.

Kelsi Foster1 reviewTotal number of Google reviews Kelsi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have always been met with GREAT Care at Quivira Animal Crossing, whether from front desk, staff, groomers, or the veterinarians it’s always been a very pleasant experience. Would highly recommend their services for your pet needs!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 6 months ago

Thanks for the 5 stars, Kelsi! It means everything to know you're happy with our care! 😊

Victoria Yocom1 reviewTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've been taking our corgi, Izzie, to Quivira Crossing for the last three and have had an amazing experience the entire time! We primarily see Dr. Nate and he is always extremely thorough and is always willing to take the time to answer all of our questions. Dr. Marci is also fantastic the few time we have been in with her. Their front staff is extremely kind and thorough, and is wonderful at sending appointment reminders and follow ups. We have had good luck getting quick appointments when the matter is pressing, and we can tell they genuinely care for our girl. They always provide a thorough list of what all options are for the given situation, and are happy to talk through pros and cons of each. If you are looking for a new vet for your furry friend I genuinely cannot recommend them enough; for as long as we live in the area, I will never go anywhere else!

Response from the owner · a day ago

Victoria, thank you for such a thoughtful review and for trusting us with Izzie's care over the years! We're so glad our team's thorough explanations, genuine compassion, and attentive communication have consistently made your visits positive. It means so much that you feel confident in the care Izzie receives and appreciate the time we take to discuss her options. We're grateful to have you and your sweet girl as part of our veterinary community! 🐾❤️

SaraLocal Guide · 17 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a wonderful experience at Quivira Crossing Veterinary Clinic! Everyone was incredibly kind and made my cat feel completely comfortable and welcome. The staff was informative, patient, and so caring. You can tell they truly love animals and take pride in what they do. Highly recommend!

Response from the owner · a year ago

We appreciate you taking the time to leave this review! 😊

Derrick Patchen2 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best care we’ve ever had for our pets😁

Response from the owner · 2 days ago

Derrick, thank you for such a wonderful compliment! We’re so glad you’re happy with the care our team provides for your pets. Your trust and support mean so much to us! 🐾❤️

Heidi PardueLocal Guide · 18 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love the staff at quivera crossing! They make our nervous Rosebud calmer! She will even take a treat from them 😊 thank you for caring for our baby girl

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 years ago

Thank you so much for your heartfelt review, Heidi! We're thrilled to hear that your boy is doing great a year later, and we're so glad Dr. Marci could help. It means the world to us that both your fur babies love visiting us! We'll pass along your kind words to the whole team.

Elaine Ogden5 reviewsTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quivira Crossing always takes great care f our big boy!

  • Price assessment: Great price
Response from the owner · a week ago

Elaine, thank you for your kind words! We’re so glad our team continues to provide great care for your big boy. We truly appreciate your trust and love seeing him! 🐾❤️

Carmen Gleason3 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great care, makes my dogs feel welcome. Recommendations are always in mind if the pets’ best care.

  • Price assessment: Reasonable price
Response from the owner · a week ago

Carmen, thank you for your kind words! We’re so glad our team makes your dogs feel welcome and provides thoughtful recommendations with their best interests in mind. We truly appreciate your trust! 🐾❤️

Emily BensonLocal Guide · 14 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Both of my dogs go to Quivira Crossing Veterinary Clinic. One recently was diagnosed with a serious health issue, and the care and information and compassion we received from the team at QC couldn't have been better. Every part of the diagnosis including future options were explained, and Dr. Marcy made sure she answered all of my questions. I cannot appreciate this vet practice more!!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

Emily, thank you for trusting our team with both of your dogs! We know how difficult a serious diagnosis can be, and we’re grateful we could provide the compassion, clear explanations, and thoughtful guidance you needed during such a challenging time. Your kind words and trust mean so much to us! 🐾❤️

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