R&R Wheel and Tire corp. logo

R&R Wheel and Tire corp.

Wheel alignment service · Boise City, ID · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%74+20.9Replies to reviews 8%17+1.4Craft & service penalty99−0.1Momentum penalty81−1.9Experts Score= 72Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 98 tire shopsPosition by Experts Score among all companies we track in this category. · better than 29%
4.8 ★★★★★ 95 Google reviews · 3 photos
92%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review

R&R Wheel and Tire corp. at a glance

Google reviewers rate R&R Wheel and Tire Corp. 4.8 out of 5 based on 95 reviews, with the owner responding to only 3% of feedback. Customers frequently cite honest communication, fair pricing, and reliable service for alignment, suspension, and trailer repairs. While most praise the staff's knowledge and integrity, a few low-star reviews criticize workmanship quality and the reuse of one-time use hardware, which allegedly caused additional vehicle damage.

  • Google rating: 4.8 out of 5 from 95 reviews (92% five-star).
  • Reviews on this page: 95 Google reviews (73 with written comments, 1 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Tire Shop serving Boise City, Idaho.

Data from Google, last updated November 2, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

Satisfaction81Reliability74Craft & service99Value–Momentum81Replies to reviews17Satisfaction: 81 (median 82)Reliability: 74 (median 76)Craft & service: 99 (median 99)Momentum: 81 (median 100)Replies to reviews: 17 (median 44)
R&R Wheel and Tire corp.Tire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&R Wheel and Tire corp.: 81/100 on this factor. Category median: 82.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&R Wheel and Tire corp.: 74/100 on this factor. Category median: 76.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&R Wheel and Tire corp.: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&R Wheel and Tire corp.: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&R Wheel and Tire corp.: 17/100 on this factor. Category median: 44.F
17

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars8792%
  • 4 stars44%
  • 3 stars00%
  • 2 stars22%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise119100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2723%
  • Staff & attitude2319%
  • Honesty & trust2319%
  • Price & value1815%
  • Would recommend1311%
  • Speed & response119%
  • Communication43%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Just how amazing they are also great work and service!”
  • “James was professional, honest, and genuinely wanted to help.”
  • “Rare to find mechanics who are honest, but I think these guys are!”
  • “Very fair pricing and the total was less than the estimate.”
  • “If you need tire or wheel service, I highly recommend R & R Wheel & Tire Service.”
  • “He quickly diagnosed the problem, fixed it, and wouldn't let me pay for it.”
  • “James walked us through potential causes and we brought it in.”

People customers mention

  • James 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired R&R Wheel and Tire corp. for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Caitlin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

BEWARE*** after an accident, my car ended up needing an alignment and suspension service - R&R put back on one time use nuts and bolts leaving me needing around 3000 in repair(torn boots, bent axle and tierod). They could have killed my family with their carelessness. These parts they reused are ONLY EVER one time use parts.

athenaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I just want to say Thank you to James and his team being a small business owner and being able to call on them in a time of need for a 10 year old girl fighting cancer and the family needs to get to Utah for cancer treatment. I called to see if they could help and of course they went above and beyond to help and…

Nathanael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After having a few bad experiences locally I was happy to find these guys. Very fair pricing and the total was less than the estimate. Rare to find mechanics who are honest, but I think these guys are!

AndrewLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My favorite front end, steering, shocks ,breaks, suspension etc....shop in Boise area. Super honest guys that stand by their work and don't sell you things you don't need I run my whole Fleet through R&R as well as my personal vehicles. Thanks James and team!

Customer photo from Andrew's review
MLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

this team went above and beyond to fix the alignment on my Honda pilot as well as temporarily fix my struts until I can find the money to replace them. I highly recommend going to them. They’re honest and work hard for the customer. Would definitely go back for any issues regarding alignment and wheels.

LeeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ I had a great experience with R & R Wheel & Tire Service. I stopped in with an issue on one of my trailer wheels, and James, the owner, took the time to help me personally. He quickly diagnosed the problem, fixed it, and wouldn't let me pay for it. It's rare to find businesses that put customer service ahead…

Photos

Customer reviews

4.8 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Caitlin Moore7 reviewsTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BEWARE*** after an accident, my car ended up needing an alignment and suspension service - R&R put back on one time use nuts and bolts leaving me needing around 3000 in repair(torn boots, bent axle and tierod). They could have killed my family with their carelessness. These parts they reused are ONLY EVER one time use parts.

athena hannaLocal Guide · 14 reviewsTotal number of Google reviews athena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just want to say Thank you to James and his team being a small business owner and being able to call on them in a time of need for a 10 year old girl fighting cancer and the family needs to get to Utah for cancer treatment. I called to see if they could help and of course they went above and beyond to help and make this vehicle safe! I truly appreciate them! Would recommend them to everyone. Just how amazing they are also great work and service!

Nathanael Taylor12 reviewsTotal number of Google reviews Nathanael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After having a few bad experiences locally I was happy to find these guys. Very fair pricing and the total was less than the estimate. Rare to find mechanics who are honest, but I think these guys are!

Andrew MassoudLocal Guide · 74 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My favorite front end, steering, shocks ,breaks, suspension etc....shop in Boise area. Super honest guys that stand by their work and don't sell you things you don't need I run my whole Fleet through R&R as well as my personal vehicles. Thanks James and team!

M GLocal Guide · 40 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

this team went above and beyond to fix the alignment on my Honda pilot as well as temporarily fix my struts until I can find the money to replace them. I highly recommend going to them. They’re honest and work hard for the customer. Would definitely go back for any issues regarding alignment and wheels.

Lee Hoalst jrLocal Guide · 26 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I had a great experience with R & R Wheel & Tire Service. I stopped in with an issue on one of my trailer wheels, and James, the owner, took the time to help me personally. He quickly diagnosed the problem, fixed it, and wouldn't let me pay for it. It's rare to find businesses that put customer service ahead of making a quick dollar. James was professional, honest, and genuinely wanted to help. That kind of integrity says a lot about the way they run their business. If you need tire or wheel service, I highly recommend R & R Wheel & Tire Service. They've definitely earned my business, and I'll be back the next time I need anything tire or wheel related.

Caleb Turner5 reviewsTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought my vehicle in for service and had a fairly decent experience. The staff were professional and explained what they found, which I appreciated. The work seemed to be done properly, although the turnaround took a bit longer than I expected. Pricing felt reasonable for the service provided, and the shop was busy when I stopped by. Nothing really stood out one way or the other, but they got the job done and my vehicle drove better afterward.

Mike DLocal Guide · 19 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Finally got my car driving straight and my steering wheel aligned after another shop couldn't. Price was good and it drives great now! Thank you so much.

Reid BlackburnLocal Guide · 46 reviewsTotal number of Google reviews Reid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are absolutely top notch. Super fair pricing and quality work. Look nowhere else!

David LundLocal Guide · 50 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and knowledgeable did a great job, definitely will return

R&R Wheel and Tire corp. on Google Maps →

Business details

  • Address: 210 W 39th St, Garden City, ID 83714
  • Phone: (208) 343-2761
  • Service area: Boise City, ID