PROPERTY MANAGEMENT COMPANIES · AUSTIN, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%9+1.3Craft & service 20%2+0.4Value 10%7+0.7Momentum 8%44+3.5Track record 7%99+6.9Accountability 5%13+0.7Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%9+1.3Craft & service 20%2+0.4Value 10%7+0.7Momentum 8%44+3.5Track record 7%99+6.9Accountability 5%13+0.7Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORERainier Properties
Better than 5% of property management companies · #39 of 41
4.6★466 Google reviewsGoogle star rating as shown on Google Maps.
4.59★last 12 monthsAverage stars on reviews from the last 12 months only.
11.7%1–2★ in 2 yrs (avg 5.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Recent priced reviews
No written reviews mention this job yet.
vs category
Blue = Rainier, grey = property management companies average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%9+1.3Craft & service 20%2+0.4Value 10%7+0.7Momentum 8%44+3.5Track record 7%99+6.9Accountability 5%13+0.7Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
2
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
7
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
44
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
99
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −8
Professionalism
+0 / −10
Responsiveness
+0 / −9
Punctuality
+0 / −0
Value
+0 / −6
