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Real Property Management Greater Milwaukee Suburbs

Property management company · Waukesha, WI · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 91 property management companiesPosition by Experts Score among all companies we track in this category. · better than 52%
4.8 ★★★★★ 1,894 Google reviews · 24 photos
91%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Nov 2026latest review

Real Property Management Greater Milwaukee Suburbs at a glance

Google reviewers rate the company 4.8 out of 5 based on 1894 reviews, with owners responding to 96 percent of feedback. Positive comments highlight punctual, professional communication and thorough property showings, while noting fair pricing. However, low-star reviews describe recurring issues with property maintenance, such as mold and cleanliness, alongside complaints about application fairness, security deposit handling, and slow responses to repair requests.

  • Google rating: 4.8 out of 5 from 1,894 reviews (91% five-star).
  • Reviews on this page: 1,893 Google reviews (1,332 with written comments, 11 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Property Management Company serving Waukesha, Wisconsin.

Data from Google, last updated November 2, 2026.

Score profile vs other property management companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction85Reliability81Craft & service97Value85Momentum100Replies to reviews100Satisfaction: 85 (median 87)Reliability: 81 (median 77)Craft & service: 97 (median 97)Value: 85 (median 90)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
This companyProperty Management Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Real Property Management Greater Milwaukee Suburbs: 85/100 on this factor. Category median: 87.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Real Property Management Greater Milwaukee Suburbs: 81/100 on this factor. Category median: 77.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Real Property Management Greater Milwaukee Suburbs: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Real Property Management Greater Milwaukee Suburbs: 85/100 on this factor. Category median: 90.A
85
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Real Property Management Greater Milwaukee Suburbs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Real Property Management Greater Milwaukee Suburbs: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

1,893 Google reviews we collected

  • 5 stars1,72491%
  • 4 stars794%
  • 3 stars171%
  • 2 stars70%
  • 1 star663%

Praise vs complaints

Phrases our text analysis found in 1,332 written reviews

  • Praise1,66396%
  • Complaints684%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude83648%
  • Speed & response27116%
  • Communication24714%
  • Quality & results16810%
  • Would recommend1297%
  • Honesty & trust503%
  • Price & value302%

What customers talk about

We read 1,332 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “roperty company to rent from the property manager Lanette was really respectful and answered all my question also was very helpful and friendly I pra…”
    “Lynette seemed very rude and very unenthusiastic didn't tell us anything about the house we had to do our own tour it was our appointment time but she…”
  • “She is knowledgeable, upbeat, unbelievably responsive, and a true advocate.”
    “Call for maintenance and they NEVER show up, all they do is reschuedle over and over again!”
  • “I meet with Lanette today for showings it was such a pleasure meeting her she explained everything to me that I needed to know she is much appreciated.”
    “When I call the office, my calls are screened/ ignored, and then I receive text messages from the office regarding my concerns.”
  • “I had a great experience working with Lanette from Real Property Management!”
    “The previous owners had paint splatter all over and the painting they did do, was awful.”
  • “I would definitely recommend her to anyone looking for a home!”
    “Please stay away from this company as they have taken $75 and never provided any valid services.”
  • “It’s refreshing to work with someone who genuinely cares and makes you feel comfortable throughout the process.”
    “00 dollar back ground check per adult and your name is in a hat for draw when they tell you 24 people are viewing property what a scam.”
  • “Although the rent was very reasonable, I currently needed a short term lease and she went above and beyond to try to get it for me.”
    “Absolutely not fair!”

People customers mention

  • Lanette 156 reviews
  • Lenny 15 reviews
  • Alexis 15 reviews
  • Aimee 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BrendaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 17 hours ago★

If I could give zero stars I would. Our rental was represented as well Maintained inside and out. This house was filthy, not well maintained and when we said we would paint at our own expense they wanted us to pay an additional security deposit to cover any splatter or damage?! The previous owners had paint splatter…

Customer photo from Brenda's reviewCustomer photo from Brenda's reviewCustomer photo from Brenda's reviewCustomer photo from Brenda's review
Portia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Great property company to rent from the property manager Lanette was really respectful and answered all my question also was very helpful and friendly I pray and hope I gets approved for that property I viewed nice and big house fits me and my children very quite area

Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Lanette was wonderful , professional, and very kind in my search for a new place.

TaraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I meet with Lanette today for showings it was such a pleasure meeting her she explained everything to me that I needed to know she is much appreciated.

LAQUANDA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I had a great experience working with Lanette from Real Property Management! She did an amazing job showing us the houses. She was very patient, respectful, professional, and knowledgeable about the properties. She took her time answering our questions and made the house tours a very pleasant experience. It’s…

Micah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We really enjoyed our experience! She was so kind to us , she was very helpful in every way! She deserves a high promotion if you ask me . The property was in excellent shape (Well taken care of) inside & outside. Keep up the amazing work!! 5 stars for us

Photos

Customer reviews

4.8 ★★★★★ 1,894 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brenda OsterLocal Guide · 5 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give zero stars I would. Our rental was represented as well Maintained inside and out. This house was filthy, not well maintained and when we said we would paint at our own expense they wanted us to pay an additional security deposit to cover any splatter or damage?! The previous owners had paint splatter all over and the painting they did do, was awful. Their idea of being compensated is a joke. They have no grasp on what compensation should have been for this amount of dirt and filth and how much things cost.

Response from the owner · 6 months ago

I'm sorry to hear about your experience, Brenda. We strive for high standards and it's clear we fell short in this case. You were offered significant concessions for your perceived oversights and I apologize that we were not able to meet all of your demands in this case. Still, your feedback is important. Please feel free to reach out via text or call if you would like to discuss this further.

Portia Reed4 reviewsTotal number of Google reviews Portia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great property company to rent from the property manager Lanette was really respectful and answered all my question also was very helpful and friendly I pray and hope I gets approved for that property I viewed nice and big house fits me and my children very quite area

Response from the owner · 19 hours ago

Thank you, Portia! We're glad to hear you had a positive experience with Lanette and found a property that suits you and your children. We appreciate your kind words and wish you the best with your application!

Nancy Saavedra Arenas1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lanette was wonderful , professional, and very kind in my search for a new place.

Response from the owner · a day ago

Thank you, Nancy! We're so glad to hear that Lanette provided you with wonderful, professional, and kind assistance in your search for a new place. Your feedback means a lot to us!

Tara GriffinLocal Guide · 31 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I meet with Lanette today for showings it was such a pleasure meeting her she explained everything to me that I needed to know she is much appreciated.

Response from the owner · 3 days ago

Thank you, Tara! We're glad to hear you had a great experience with Lanette. Your appreciation means a lot to us!

LAQUANDA BOYD3 reviewsTotal number of Google reviews LAQUANDA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience working with Lanette from Real Property Management! She did an amazing job showing us the houses. She was very patient, respectful, professional, and knowledgeable about the properties. She took her time answering our questions and made the house tours a very pleasant experience. It’s refreshing to work with someone who genuinely cares and makes you feel comfortable throughout the process. Thank you, Lanette, for your excellent service! I would definitely recommend her to anyone looking for a home!

Response from the owner · 5 days ago

Thank you, Laquanda! We appreciate your kind words about your experience with Lanette. It's wonderful to hear that she made the house tours enjoyable and was able to provide the support you needed. Your recommendation means a lot to us!

Micah Shaw Sr1 reviewTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We really enjoyed our experience! She was so kind to us , she was very helpful in every way! She deserves a high promotion if you ask me . The property was in excellent shape (Well taken care of) inside & outside. Keep up the amazing work!! 5 stars for us

Response from the owner · a week ago

Thank you, Micah! We're so glad you enjoyed your experience and appreciated the kindness and help you received. Your kind words mean a lot, and we’ll be sure to recognize the hard work of our team. We look forward to seeing you again!

Steven ButlerLocal Guide · 25 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lanette was awesome. She’s a true people’s person. The unit she showed me was beautiful. Lanette was very knowledgeable about the unit.

Response from the owner · a week ago

Thank you, Steven! We're glad to hear that you had a great experience with Lanette and found the unit beautiful. Your feedback is much appreciated!

Mark Groth2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a wonderful experience

Response from the owner · a week ago

Thank you, Mark! We're glad to hear you had a wonderful experience. Your feedback means a lot to us!

Brenda Walker2 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience with Real Property Management Greater Milwaukee from viewing there property’s to there Amazing Communication Exceptional Job I personally want to express my Gratitude to Ms Lanette who is Phenomenal I recommend this Business for Everyone here in the Milwaukee Area 10/10 😊☺️

Response from the owner · a week ago

Thank you, Brenda! We're so glad to hear you had a great experience with Real Property Management Greater Milwaukee. Your kind words about Ms. Lanette mean a lot to us, and we truly appreciate your recommendation.

Markeith Riley1 reviewTotal number of Google reviews Markeith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lanette was a sweet heart and gave us a warm welcome. Hopefully through her we will find our home for the future.

Response from the owner · a week ago

Thank you, Markeith! We're glad to hear that Lanette made you feel welcomed. Wishing you the best in finding your future home!

Real Property Management Greater Milwaukee Suburbs on Google Maps →

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