Experts Reviews · Company report
Reed & Associates of TN, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%21+3.2Craft & service 20%41+8.2Value 10%17+1.7Momentum 8%16+1.3Track record 7%87+6.1Accountability 5%65+3.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Reed & Associates of TN, LLC

Memphis, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 41 property management companies · 4.6★ from 248 Google reviews

Report card

Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reed & Associates of TN, LLC is better than 1% of property management companies.F
1
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Reed & Associates of TN, LLC is better than 21% of property management companies.D
21
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Reed & Associates of TN, LLC is better than 41% of property management companies.C
41
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Reed & Associates of TN, LLC is better than 17% of property management companies.F
17
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Reed & Associates of TN, LLC is better than 16% of property management companies.F
16
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Reed & Associates of TN, LLC is better than 87% of property management companies.A
87
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Reed & Associates of TN, LLC is better than 65% of property management companies.B
65

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Recent reviews

Kara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service was excellent and met all of our needs. We were treated with great patience and kindness.

Binky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pain free experience! The ladies (Janet & Annmarie) are awesome! They even returned calls after hours to ensure me that everything was going to work out! Definitely recommend renting from this company.

Candyapple11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’ve leased from them a few years now and no issues or concerns. The owner of the property I lease is a nice guy and the maintenance guys are awesome. The office personnel is nice anytime I’ve had contact with them as well so a BIG 👍 to them ALL.

Ross6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I emailed Reed & Associates Tuesday evening around 5:00 pm because I got a call from my son telling me the a/c was blowing hot air and it was 91 degrees in the house. Reed & Associates immediately put a work order in to there maintenance people right away and fortunately they came out about 7:30 pm that same night…

Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Robo phone system makes it difficult to talk to a human. Went to the office and had a pleasant experience finishing up my business with them.

Adrian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Janet and Jeremy were awesome in professionalism, friendliness, and informative. These qualities made me know I was in the right place!

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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