Pest control service · Columbus, OH · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 46 bee removal servicesiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★180 Google reviews · 3 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$214typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers praise Restoration Pest Management for prompt scheduling, thorough treatment of pests like yellow jackets and ants, and fair pricing compared to competitors. Reviewers highlight the family-owned business's responsive communication, professional conduct, and willingness to answer questions without charge. One critic noted a lack of follow-up on detailed estimates and property damage after an inspection, though the majority of feedback remains positive regarding service efficiency and courtesy.
Google rating: 5.0 out of 5 from 180 reviews (98% five-star).
Reviews on this page: 180 Google reviews (147 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Bee Removal Service serving Columbus, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyBee Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restoration Pest Management, LLC: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restoration Pest Management, LLC: 93/100 on this factor. Category median: 92.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Restoration Pest Management, LLC: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Restoration Pest Management, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restoration Pest Management, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restoration Pest Management, LLC: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars17798%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 147 written reviews
99%praise
Praise32199%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1126%
Reasonable2764%
Overpriced12%
Not sure37%
$214+98% vs typical bee removal services
Middle half of what 24 customers paid ($165–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7924%
Speed & response6620%
Would recommend5517%
Quality & results5015%
Communication309%
Price & value268%
Honesty & trust175%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rebacah is very easy knowledgeable and easy to deal with.”
“I was super impressed with their quick response and reasonable price, which was about $200 less than the other place I checked.”
“I recommend this company for treating any issues you might be dealing with.”
“They've done a wonderful job, I've referred friends.”
“…gain for a separate issue and are still working through it, but they clearly explained up front that it takes time and may need multiple rounds.…”
“Their pricing was much more reasonable than the other quote I received, as well!”
“…e issue and are still working through it, but they clearly explained up front that it takes time and may need multiple rounds.…”
People customers mention
Justin17 reviews
Rebekah15 reviews
Rebecca5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Restoration Pest Management, LLC for 8 kinds of job. Pick one to see what they paid and said.
DebbieLocal Guide · 83 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Best possible service for an annoying problem! The service was very prompt and professional. I will definitely be using their services again.
Great fall treatment going into winter!
Pat12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Professional and does a great job. Let’s me know when they are coming and is on time. They also spray indoors once a year. And the best thing, NO BUGS!
Lisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I reached out to this company through their website around 9pm after discovering a yellow jacket nest beneath the patio. Rebecca contacted me around 8am the next morning. Being a family business, she and her son arrived that same afternoon and treated the nest. I was super impressed with their quick response and…
Paid $200+Reasonable priceHornet & wasp extermination
MicheleLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had yellow jackets take up residence near our front door. Called in the morning and Rebekah was able to get us in same day. It’s only been a day but haven’t seen any activity in the area.
Paid $200+Reasonable priceHornet & wasp extermination
Mark5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
So far so good,! Justin, Rebekah and Jace have been excellent to work with. We used them for general pest treatment inside and out and that went very well. We had to call them again for a separate issue and are still working through it, but they clearly explained up front that it takes time and may need multiple…
Paid $200+Reasonable priceGeneral pest inspection
MichelleLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I sent an email from the website on a Sunday and Rebekah responded within hours the same day! I had a yellow jacket infestation and she was able to come the very next day to treat the very active situation! Their pricing was much more reasonable than the other quote I received, as well!
Best possible service for an annoying problem! The service was very prompt and professional. I will definitely be using their services again.
Great fall treatment going into winter!
Price assessment: Great price
Price: $200+
Services: Spider extermination, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago
Awesome! Thanks so much for your kind words!
James CoatsLocal Guide · 21 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Rebacah is very easy knowledgeable and easy to deal with. She makes the the experience personable. I feel much more pest protected than my old service because she listens to my concerns and addresses them all before leaving. Just started the service, but will recommend.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Rodent extermination, General pest inspection, Bug & insect extermination
Pest type: Rodents, Spiders, Other
Response from the owner · a week ago
Thanks James for your kind words we look forward to working with you in the future!
Bethany Kravitz6 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Rebekah was amazing and very knowledgeable. I recommend this company for treating any issues you might be dealing with. They took the time to cover all areas of our home, inside and out.
Price assessment: Great price
Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Pest type: Ants, Spiders
Response from the owner · 3 weeks ago
Thank you so much for your kind review! Yes, Rebekah is amazing! We look forward to working with you in the future.
Tom Roof3 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Professional and does a great job. Let’s me know when they are coming and is on time. They also spray indoors once a year. And the best thing, NO BUGS!
Price assessment: Reasonable price
Price: $80–100
Services: Bug & insect extermination
Response from the owner · 2 years ago
Thank you so much Pat for your continued support and business. We greatly appreciate it!
Alan Vierling4 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
I reached out to this company through their website around 9pm after discovering a yellow jacket nest beneath the patio. Rebecca contacted me around 8am the next morning. Being a family business, she and her son arrived that same afternoon and treated the nest. I was super impressed with their quick response and reasonable price, which was about $200 less than the other place I checked. Both professional and friendly, they were a delight to work with! I highly recommend them.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
Glad we could get things taken care of for you! Let us know if we can help in the future!
Rachel KoonLocal Guide · 7 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Had yellow jackets take up residence near our front door. Called in the morning and Rebekah was able to get us in same day. It’s only been a day but haven’t seen any activity in the area.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
Thank you so much for your kind words! Please keep us in mind for your future pest control needs!
