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RI Hardwood Floors

Floor refinishing service · Seattle, WA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 34 floor refinishing servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 47 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Jun 2026latest review

RI Hardwood Floors at a glance

Google reviewers rate RI Hardwood Floors five stars based on forty-seven reviews, noting the owner responds to eighty-five percent of feedback. Customers highlight services such as refinishing, installing new hardwood, and repairing damage, with recurring themes including punctuality, clear communication, and competitive pricing. The work is described as detailed and seamless, particularly when matching new installations to existing floors. No common criticisms appear in the provided excerpts, as all reviews are five stars.

  • Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
  • Reviews on this page: 47 Google reviews (43 with written comments, 12 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: June 5, 2026.
  • Service: Floor Refinishing Service serving Seattle, Washington.

Data from Google, last updated October 25, 2026.

Score profile vs other floor refinishing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction99Reliability98Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 98 (median 96)Craft & service: 98 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)
RI Hardwood FloorsFloor Refinishing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RI Hardwood Floors: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RI Hardwood Floors: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RI Hardwood Floors: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RI Hardwood Floors: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RI Hardwood Floors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–

Bar = this company · dark tick = category median.

Star ratings

47 Google reviews we collected

  • 5 stars47100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 43 written reviews

  • Praise104100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend2120%
  • Quality & results2019%
  • Price & value1817%
  • Staff & attitude1716%
  • Speed & response1716%
  • Communication88%
  • Honesty & trust33%

What customers talk about

We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommend choosing Ruslan to do your hardwood.”
  • “The quality of the work was exceptional with great attention to detail and was very reasonable priced.”
  • “I would hire Rus again because of his hard work, attention to detail and great value.”
  • “He did a great job and was so helpful with additional suggestions, like custom wood vents that he cut in that match the floors, and showing many opti…”
  • “Ruslan had the best estimate, communicated well, worked hard and kept everything clean as possible, and finished in a timely manner.”
  • “Ruslin was extremely easy to work with and was able to meet every request we had.”
  • “If you’re looking for someone who is thoughtful, genuine, and passionate about their craft, Ruslin is the perfect person to do your floors.”

People customers mention

  • Ruslan 4 reviews
  • Rus 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired RI Hardwood Floors for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very good job refinishing hardwood floors! Needed the floors refinished at an upcoming home for sale. Ruslan had the best estimate, communicated well, worked hard and kept everything clean as possible, and finished in a timely manner. The results are fantastic and I’m very happy with the work!

Customer photo from Jacob's reviewCustomer photo from Jacob's reviewCustomer photo from Jacob's review
PG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

RI hardwood floors has done several projects for our home including smaller patching work as well as projects which lasted several weeks replacing carpeted floors to solid hardwood. The quality of the work was exceptional with great attention to detail and was very reasonable priced. Highly recommended for any hardwood project.

Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

As a woodworker I recognize a quality product. Russ was able to meet a tight schedule and his finished product was very good. There was also fire damage where maple boards had to be removed and replaced. The repair is invisible. I’d happily recommend RI.

Reasonable priceWood floor refinishingWood floor repairs
Darin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had Ruslin with RI Hardwoods refinish our 60 year old hardwood floors and we are very pleased with the work and craftsmanship from Ruslin. Our floors required replacing some wood,repairing other areas and updating the old raised heat vents with beautiful flush vents. Ruslin was extremely easy to work with and was…

Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

RI Hardwood Floors has completed 2 hardwood floor projects for us. I would hire Rus again because of his hard work, attention to detail and great value. He refinished the hardwood floor with the stain color we chose, replaced a carpeted area with new hardwood and stain which matched exactly the rest. Call Rus today for a quote. You will be glad you did.

Great priceWood floor installationInstall flooringFloor refinishing
Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had him refinish our existing hardwood floors and extend hardwood into 2 other rooms that were carpeted. He did a great job and was so helpful with additional suggestions, like custom wood vents that he cut in that match the floors, and showing many options so we could choose the best color. Extremely happy…

Photos

Customer reviews

5.0 ★★★★★ 47 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jacob Wu8 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good job refinishing hardwood floors! Needed the floors refinished at an upcoming home for sale. Ruslan had the best estimate, communicated well, worked hard and kept everything clean as possible, and finished in a timely manner. The results are fantastic and I’m very happy with the work!

PG3 reviewsTotal number of Google reviews PG has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

RI hardwood floors has done several projects for our home including smaller patching work as well as projects which lasted several weeks replacing carpeted floors to solid hardwood. The quality of the work was exceptional with great attention to detail and was very reasonable priced. Highly recommended for any hardwood project.

Jeff DePrez3 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a woodworker I recognize a quality product. Russ was able to meet a tight schedule and his finished product was very good. There was also fire damage where maple boards had to be removed and replaced. The repair is invisible. I’d happily recommend RI.

  • Price assessment: Reasonable price
  • Services: Wood floor refinishing, Wood floor repairs
Darin Trepanier5 reviewsTotal number of Google reviews Darin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Ruslin with RI Hardwoods refinish our 60 year old hardwood floors and we are very pleased with the work and craftsmanship from Ruslin. Our floors required replacing some wood,repairing other areas and updating the old raised heat vents with beautiful flush vents. Ruslin was extremely easy to work with and was able to meet every request we had. Price was fair and competitive. I would definitely use RI hardwoods again. Thank you Ruslin you did a beautiful job.

Response from the owner · 11 months ago

Thank you so much ❤️

Bill Schauffer4 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

RI Hardwood Floors has completed 2 hardwood floor projects for us. I would hire Rus again because of his hard work, attention to detail and great value. He refinished the hardwood floor with the stain color we chose, replaced a carpeted area with new hardwood and stain which matched exactly the rest. Call Rus today for a quote. You will be glad you did.

  • Price assessment: Great price
  • Services: Wood floor installation, Install flooring, Floor refinishing, Wood floor sanding, Wood floor refinishing, Repair flooring, Wood floor restoration, Wood floor repairs
Ginny C2 reviewsTotal number of Google reviews Ginny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had him refinish our existing hardwood floors and extend hardwood into 2 other rooms that were carpeted. He did a great job and was so helpful with additional suggestions, like custom wood vents that he cut in that match the floors, and showing many options so we could choose the best color. Extremely happy with the floors and his service. I highly recommended him.

Anthony Perez4 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Ruslin to work on our wood floors, and we couldn’t be happier with the results. Ruslin is a true craftsman who cares deeply about his work and takes every step of the process seriously. Our project was especially challenging, as it involved a 1900 house with unlevel floors. Ruslin had to rip out the old flooring, install new red oak floors, and level the floors with plywood in a large section of the house—something we didn’t originally mention to him. We also complicated things further by building a fireplace before doing the floors, which was out of sequence. However, Ruslin worked with us and ensured the flooring looked seamless around the fireplace. He even went the extra mile to create a custom wood vent to disguise a large return vent in the living room, which was such a thoughtful touch. After the job was completed, some cracks appeared in the floor due to unexpected heat from a vent. Ruslin immediately came to inspect it and offered to fix it at no cost, insisting it was part of doing a good first job. His sincerity, professionalism, and dedication truly set him apart. If you’re looking for someone who is thoughtful, genuine, and passionate about their craft, Ruslin is the perfect person to do your floors. We highly recommend him!

Sunyoung KimLocal Guide · 15 reviewsTotal number of Google reviews Sunyoung has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love how our new floor turned out. Our work was not easy either. He would need to connect the part where it used to be carpet floor with new red oak hardwood floor. He connected, sanded and refinished it all together with the beautiful natural wood color and removed that ugly red tone. He is a solo practitioner so could be a few days more slower than other big companies but quality of the work is better than those big ones. Price is unbeatable too. I highly recommend him!

Tom Werner6 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great quality job at a solid competitive price. Thank you Ross for coming in on relatively short notice to refinish our floors and help us match them to existing floors in the house. You were a pleasure to work with and we would happily use your service again. Have already started recommending you to neighbors.

Response from the owner · 2 years ago

Thank you Tom 🙏

Max IvLocal Guide · 111 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good contractor did 2 house for me oredy . Good job and reliable service.

Response from the owner · Edited 2 years ago

Thank you so much 👍

RI Hardwood Floors on Google Maps →

Business details