Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Rocketship Cleaning Service holds a 4.9 rating from 42 reviews, with the owner responding to 74% of them. Customers frequently praise the company for punctual arrivals, quick turnaround times, and thorough results on carpets, rugs, and upholstery. Many reviewers note that pricing is lower than national competitors, while others highlight professional communication and flexible scheduling. One recurring criticism involves items being returned with persistent odors, leading to dissatisfaction despite the lower cost and speed of service.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
42 Google reviews we collected
Phrases our text analysis found in 36 written reviews
How often each topic comes up in the written reviews
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ray has been the one who has always come and he is fabulous--kind, thorough, yet does not take forever doing the cleaning.”
“Cleaned both a family room carpet and kitchen tile on the same day.”
“Friendly Staff, flexible to work with and worked fast to get the job done.”
“Ray did a thorough job at an affordable cost and followed proper Covid safety procedures.”
“I would highly recommend this company and will be using them again in the future!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Rocketship Cleaning Service for 3 kinds of job. Pick one to see what they paid and said.
Great price and great job. I'm and out quickly and with a job well done. Would definitely use again.
Service was great, very happy with my area rug cleaning. Staff was punctual and professional. Definitely would hire again.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 7 | $126–$277 |
| Pet stain & odor removal | 4 | $131–$360 |
| Area rug cleaning | 2 | $126–$404 |
4.9 ★★★★★ 42 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great price and great job. I'm and out quickly and with a job well done. Would definitely use again.
Service was great, very happy with my area rug cleaning. Staff was punctual and professional. Definitely would hire again.
Thank you Rachel.
I use Rocketship for all of my carpet cleaning needs as a property manager. The staff is amazing! Kind and quick, professional and thorough.
They did everything they said they were going to do. They were on time. They did an EXCELLENT job. The results were incredible. Saved us a lot of hassle AND MONEY! They were very professional.
Thank you Adam .
They are faster and cheaper than Stanley Steemer...but I got my rug back and it still stinks too much to put in my house. I'm not sure what to do. I've now sunk hundreds of dollars into this rug which I am now contemplating putting in a dumpster.
Hi Halley ,we cleaned and Vaccum the powder out of your rugs five times. Some items need to be replaced. We definitely tried our best.
This company is the best carpet cleaner in town, if anyone ever try this company you will never use anyone else ❤️
Thank you Sir We appreciate your business.
As a regular Rocketship customer, I could not recommend them enough! They are efficient and thourough. My home flooring and furniture look almost new when they finish. The level of respect that they show my belongings far exceeds chain competitors. Customer service is unmatched. Look no further…this is the company to call!
Two gentlemen showed up on time and got right to work cleaning my living room upholstery. Unfortunately I didn't get their names but I was very impressed with them. As a first time customer I would call again. Something to be aware of is that on the phone I was given one price but when they arrived at my house the price on the bill was considerably higher. Thankfully they gave me the cleaning for the lower price.
Excellent job at a good price. Cleaned both a family room carpet and kitchen tile on the same day. Both look like new!
Thank you Kevin.
I recently had my carpets cleaned by this company and I was very pleased with the end result! Their prices beat almost all the other competitive companies. I would highly recommend this company and will be using them again in the future!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
