iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%92+28.3Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 31 ice cream shopsiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★124 Google reviews · 23 photos
98%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the shop for its high-quality coffee, smoothies, and breakfast items like bagels and sandwiches, noting reasonable prices and a punch card system. Reviews frequently highlight the friendly, personalized service and the owner's use of local ingredients. However, one common criticism is slow service speed, with one customer reporting a fifteen-minute wait for two drinks, suggesting the experience prioritizes conversation over quick turnover.
Google rating: 5.0 out of 5 from 124 reviews (98% five-star).
Reviews on this page: 124 Google reviews (99 with written comments, 11 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 18, 2026.
Service: Ice Cream Shop serving Redmond, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other ice cream shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Rockin’ RoastersIce Cream Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rockin’ Roasters: 94/100 on this factor. Category median: 83.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rockin’ Roasters: 92/100 on this factor. Category median: 80.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rockin’ Roasters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
124 Google reviews we collected
5.0of 5
5 stars12298%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
100%praise
Praise62100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2540%
Quality & results1524%
Would recommend1321%
Price & value46%
Speed & response35%
Honesty & trust23%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“And of course, the service is the absolute best 🤍 They are always so friendly and helpful.”
“They make the best coffee it is a little bit of a wait but super worth it, keep up the good work”
“The blueberry bagel with vanilla cream cheese, also a 10/10.”
“And their prices are very reasonable especially for their food.”
“Don’t expect a fast Starbucks experience but a nice friendly chat while you get a cup of coffee and a delicious vegan donut”
“Owner of this business is so genuine and kind, I had a great conversation with him.”
People customers mention
Carson9 reviews
Affogato3 reviews
Seagulls3 reviews
Coffee3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRebeccaLocal Guide · 70 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Such a great food truck! Their coffee and other beverages are excellent. The bagels & breakfast sandwiches are fantastic! And of course, the service is the absolute best 🤍 They are always so friendly and helpful. And their prices are very reasonable especially for their food. And the punch card system is great, too. Highly recommend!!!
FFionaLocal Guide · 52 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The coffee is amazing! I have been on the Springsteen latte and the flavor combo with the killer espresso is just to die for. The breakfast sandwich is also delicious! The owner is also super nice and gets a lot of his ingredients and supplies locally. Come support this place and get some killer food and coffee!
EEmilyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
10/10!!! Amazing coffee, biscuits and gravy were HUGE and delicious. Lots of different hot sauce options too which I appreciated. Smoothie was super creamy and delicious.
CChrisLocal Guide · 165 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Don’t expect a fast Starbucks experience but a nice friendly chat while you get a cup of coffee and a delicious vegan donut
KKourt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I ordered a fruit cup with honey. The fruit was so fresh, not one single blueberry was soggy. The honey was evenly distributed too, not just drizzled on top. The blueberry bagel with vanilla cream cheese, also a 10/10. Everything packaged with care and the value of what you get is incredible.
RRaquel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I found this little in the cut coffee, smoothie organic spot I love and I have been coming here every day since because they are so bomb and healthy .. I am bringing all my family and friends here . Because the service and well just go and see you will not regret it!!
Such a great food truck! Their coffee and other beverages are excellent. The bagels & breakfast sandwiches are fantastic! And of course, the service is the absolute best 🤍 They are always so friendly and helpful. And their prices are very reasonable especially for their food. And the punch card system is great, too. Highly recommend!!!
It’s surprisingly hard to find anyone in town who does an Affogato, but I discovered this little coffee cart has ice cream on hand. I asked for a decaf espresso over ice cream, and they had just enough left for one serving.
Perfect. Destiny had arrived.
Then the shot was pulled.
There was some grumbling and hesitation behind the counter, and a moment later the barista came over and told me the shot hadn’t extracted properly and he didn’t feel comfortable serving it.
This was a problem because it was the last of their decaf.
And honestly? I was impressed.
They could have dumped that questionable little shot over ice cream, charged me, and sent me on my way. I probably never would have known the difference.
I told them I’d rather have a quality shot of something I didn’t prefer over a crappy shot of something I did.
Unfortunately, it was 1 PM, I don’t handle caffeine particularly well, and they were out of decaf.
So naturally, I chose violence.
I went with a full double shot of the unrefined premium stuff.
And then they didn’t even charge me.
At this point, I was seriously impressed. These guys have standards, they care about what they serve, and apparently they’re willing to take a hit rather than serve something they know isn’t right.
I’m writing this review while enjoying my fully caffeinated Affogato. My head is tingling, my heart has filed a formal complaint, and I expect to time-travel approximately 200 years into the future sometime this afternoon 😳
The moral: do the right thing, even when the customer probably wouldn’t know the difference.
These guys did. And that’s exactly the kind of coffee shop I want to support.
Meal type: Other
E
E Mchugh3 reviewsiTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
The coffee is amazing! I have been on the Springsteen latte and the flavor combo with the killer espresso is just to die for. The breakfast sandwich is also delicious! The owner is also super nice and gets a lot of his ingredients and supplies locally. Come support this place and get some killer food and coffee!
Order type: Take out
Price per person: $1–10
Seating type: Outdoor patio / terrace
E
Emily JanikLocal Guide · 15 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
10/10!!! Amazing coffee, biscuits and gravy were HUGE and delicious. Lots of different hot sauce options too which I appreciated. Smoothie was super creamy and delicious.
C
Chris MartinLocal Guide · 165 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I ordered a fruit cup with honey. The fruit was so fresh, not one single blueberry was soggy. The honey was evenly distributed too, not just drizzled on top. The blueberry bagel with vanilla cream cheese, also a 10/10. Everything packaged with care and the value of what you get is incredible.
A
August Cary3 reviewsiTotal number of Google reviews August has written across all businesses on Google Maps, not just this one.
I found this little in the cut coffee, smoothie organic spot I love and I have been coming here every day since because they are so bomb and healthy .. I am bringing all my family and friends here . Because the service and well just go and see you will not regret it!!
