Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Google reviewers rate this pool cleaning service five out of five stars based on twenty-five reviews, noting that the owner responds to all feedback. Customers frequently highlight punctuality, clear communication, and reasonable pricing for services including weekly maintenance, equipment repairs, and water treatment. Recurring themes describe the team as professional and knowledgeable, with specific mentions of thorough vacuuming and prompt response times for issues ranging from filter replacements to heater problems. No common criticisms are evident in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
25 Google reviews we collected
Phrases our text analysis found in 23 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very responsible and knowledgeable, especially Craig.”
“I called Craig and scheduled his team to start right away.”
“I would definitely use this service again and would recommend.”
“Quick service, no surprises, quoting process was fast and efficient, pricing was reasonable without upcharges.”
“Professional and great communication always, highly recommended.”
“I’ve been using Saddleback Mountain Pool and Spa Services for years, and they consistently show up on time and do excellent work.”
“Their pricing is always among the best in the area, and the crew is professional, reliable, and often goes above and beyond what’s expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Saddleback Mountain pool and spa service - Irvine for 5 kinds of job. Pick one to see what they paid and said.
I recently let go of my pool cleaner for doing the splash and dash for months. I called Craig and scheduled his team to start right away. I could not be happier with my decision. My pool has never looked better, I really appreciate the fact that my pool gets vacuumed everytime and even my coping gets mopped with…
The team does an excellent job! Very responsible and knowledgeable, especially Craig. They turned my muddy pool into a sparkly clear one!
Craig from Saddleback Mountain Pool and Spa Service was very helpful to set up my new pump for my pool. Everything works perfectly and I really appreciated his help to make sure everything ran smoothly. Would be happy to go back to him for any future needs for my pool.
Very reliable and professional business. Craig is very responsive and knowledgeable. And the whole team is very responsible
Very pleased with the service provided. Quick service, no surprises, quoting process was fast and efficient, pricing was reasonable without upcharges. I would definitely use this service again and would recommend. Far superior to most of the competitors in this sector.
Very impressive operation from the office to the service team. I worked with Craig and his industry experience is extensive! Professional and great communication always, highly recommended.
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 6 | — |
| Water treatment | 5 | — |
| Vacuuming | 4 | — |
| Tile brushing | 3 | — |
| Wall brushing | 2 | — |
5.0 ★★★★★ 25 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ethan is awesome, Craig's awesome Saddleback is the only Pool Company to use.
This is exciting to hear Kevin! So glad you are more than happy with our reliable weekly pool care.
I recently let go of my pool cleaner for doing the splash and dash for months. I called Craig and scheduled his team to start right away. I could not be happier with my decision. My pool has never looked better, I really appreciate the fact that my pool gets vacuumed everytime and even my coping gets mopped with each visit. If you want the best, make sure to call Saddleback Mountain Pool and Spa Service! 5/5 stars, would highly recommend
This is great! We really appreciate you sharing your experience with others.
The team does an excellent job! Very responsible and knowledgeable, especially Craig. They turned my muddy pool into a sparkly clear one!
Wow! Thank you Hanne for the wonderful review. So glad we could get the pool turned around.
Craig from Saddleback Mountain Pool and Spa Service was very helpful to set up my new pump for my pool. Everything works perfectly and I really appreciated his help to make sure everything ran smoothly. Would be happy to go back to him for any future needs for my pool.
We appreciate the wonderful words Garcia Family! Pump repairs and installations are something we do all the time! Glad to hear you are happy with the pump installation
Very reliable and professional business. Craig is very responsive and knowledgeable. And the whole team is very responsible
Thank you so much Matt! Glad we could be of help with your weekly pool cleaning and repairs!
Very pleased with the service provided. Quick service, no surprises, quoting process was fast and efficient, pricing was reasonable without upcharges. I would definitely use this service again and would recommend. Far superior to most of the competitors in this sector.
Thank you Brian for sharing your great experience with our weekly pool service!
Very impressive operation from the office to the service team. I worked with Craig and his industry experience is extensive! Professional and great communication always, highly recommended.
Jerry, we really appreciate your words. Thank you for sharing your experience with us and others!
Craig and his team were an absolute delight to work with. I’ve been going to them for a few years now and they fully understand my needs. Just had a motor go bad and expected to pay through the roof for it. It turned out to be way less than I expected, and they kept me in the loop constantly. Very communicative and economical. I really can’t recommend them enough. Gonna go get in the jacuzzi now. 😆
Thanks Brian! We appreciate you giving us the opportunity to help another one of our great Mission Viejo pool repair clients!
I’ve been using Saddleback Mountain Pool and Spa Services for years, and they consistently show up on time and do excellent work. Their pricing is always among the best in the area, and the crew is professional, reliable, and often goes above and beyond what’s expected. I truly appreciate their service and attention to detail.
This is great! Thank you Rosko! I let all the guys know how happy you have been with our Mission Viejo pool cleaning.
I highly recommend Mountain Saddleback Pool & Spa Services to anyone who values quality, professionalism, and great customer service. Craig responded on very short notice and arrived right on time. He helped us treat our pool water, got our pool vacuum running again after it hadn’t been used for a while, and made sure everything was working properly. On top of that, he even took care of a small additional service at no extra charge. Thanks to Craig’s expertise and kindness, our pool is in perfect condition, and the kids are having so much fun enjoying it. Thank you, Craig and Mountain Saddleback Pool & Spa Services!
Thank you for taking the time to share your experience. We are always happy to help our great Mission Viejo pool cleaning customers
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Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
