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Safe Pro Pest Control

Pest control service · Irving, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%79+12Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 90 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 75%
5.0 ★★★★★ 104 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$116typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Safe Pro Pest Control at a glance

Google reviewers rate Safe Pro Pest Control five stars based on 104 reviews, with the owner responding to 52 percent of them. Customers frequently describe technicians as professional, punctual, and thorough during services like spraying, inspections, and rodent exclusion. Recurring themes include clear communication regarding arrival times, efficient work, and knowledgeable guidance on preventing future pest issues. The provided excerpts contain no low-star reviews, so no common criticism is identified.

  • Google rating: 5.0 out of 5 from 104 reviews (100% five-star).
  • Reviews on this page: 104 Google reviews (60 with written comments).
  • Owner responses: the business replied to 52% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Ant Exterminator serving Irving, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other ant exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

Satisfaction100Reliability99Craft & service–Value79Momentum100Replies to reviews–Satisfaction: 100 (median 95)Reliability: 99 (median 94)Value: 79 (median 100)Momentum: 100 (median 100)
Safe Pro Pest ControlAnt Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Safe Pro Pest Control: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Safe Pro Pest Control: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Safe Pro Pest Control: 79/100 on this factor. Category median: 100.B
79
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Safe Pro Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–

Bar = this company · dark tick = category median.

Star ratings

104 Google reviews we collected

  • 5 stars104100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 60 written reviews

  • Praise97100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price624%
  • Reasonable1872%
  • Overpriced14%
  • Not sure00%
$116+24% vs typical ant exterminators

Middle half of what 12 customers paid ($103–$255) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3334%
  • Quality & results3132%
  • Speed & response1414%
  • Communication88%
  • Would recommend66%
  • Honesty & trust33%
  • Price & value22%

What customers talk about

We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He always texts to let us know when he is on the way and this is so helpful giving us time to crate our furbaby.”
  • “He thoroughly sprayed all areas and made sure the gate was locked before leaving.”
  • “Troy was very efficient and did all the work in a timely manner”
  • “Excellent communication and services provided by Ryan.”
  • “We will continue to use them and highly recommend them.”
  • “Don has become our trusted advisor since his first visit to our home when we had a rodent issue.”
  • “They do wonderful work, have competitive pricing, and are an ethical company.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Safe Pro Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Ellen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was a last minute appointment and he was very conscientious. He even stopped to ask about a couple areas of concern and if he should treat them or not.

Paid $100–120Great priceMosquito exterminationAnt extermination
Irene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Chris from Safe Pro Pest Control inspected my attic to make sure my unwelcome visitors were gone. Very nice professional individual.

Paid $200+Reasonable priceRodent extermination
Jennifer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Christopher did a great job inspecting my home for pest and spraying the outside and garage!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
JefferyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super quick, super easy. Both guys they sent out were as nice as could be, informative and efficient. Thank you!

Paid $200+Reasonable priceTermite extermination
Jolie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always professional, knowledgeable, and quick to respond. I’ve been with this company for 14 years now, and I’m very happy with them.

Paid $80–100OverpricedGeneral pest inspection
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ckristian did a great job on the Rodent Exclusion follow-up. As always we are pleased with the technicians at SafePro.

Paid $200+Rodent extermination

Photos

Customer reviews

5.0 ★★★★★ 104 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joanna Hernandez2 reviewsTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always friendly and thorough!

Response from the owner · 5 days ago

Thank you for your kind words, Joanna! We're glad to hear you consistently enjoy our friendly and thorough service.

Ellen Gauntt6 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was a last minute appointment and he was very conscientious. He even stopped to ask about a couple areas of concern and if he should treat them or not.

  • Price assessment: Great price
  • Price: $100–120
  • Services: Mosquito extermination, Ant extermination
  • Pest type: Ants, Mosquitoes
Response from the owner · a week ago

Thank you for your feedback, Ellen! It’s great to hear that our technician was attentive to your concerns and provided thoughtful service.

Yixun Jin8 reviewsTotal number of Google reviews Yixun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandon was very friendly and professional! He knocked on the door when he arrived and let us know when he was finished. He thoroughly sprayed all areas and made sure the gate was locked before leaving. Always smiling and providing great service. Overall, a great experience!

  • Price assessment: Reasonable price
  • Services: Mosquito extermination
  • Pest type: Mosquitoes
Response from the owner · 2 weeks ago

Thank you for sharing your experience! We're glad to hear that Brandon provided such friendly and thorough service.

Irene Khan12 reviewsTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris from Safe Pro Pest Control inspected my attic to make sure my unwelcome visitors were gone. Very nice professional individual.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · 4 weeks ago

Thank you for your kind words, Irene! We're pleased to hear that Chris provided you with a professional inspection and helped address your concerns.

Eric Rhoades5 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan was very professional and did a great job!

  • Services: Mosquito extermination
Response from the owner · a month ago

Thank you for your positive feedback, Eric! We're glad to hear that Ryan provided you with professional service and did a great job.

Sona Kasargod2 reviewsTotal number of Google reviews Sona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Troy is excellent at what he does . He always texts to let us know when he is on the way and this is so helpful giving us time to crate our furbaby.

  • Services: Mosquito extermination
Response from the owner · a month ago

Thank you for your kind words! It's great to know that Troy's communication and service have made a positive impact for you and your furbaby.

MrJeffery Bradley9 reviewsTotal number of Google reviews MrJeffery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always professional

Response from the owner · a month ago

Thank you for your kind words! We're glad to hear you appreciate our professionalism.

Jacob V Zhang2 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communicated well, did a job professionally.

Response from the owner · a month ago

Thank you for the fantastic feedback! It's great to know our team communicated effectively and delivered professional service.

Rashmi Mansabdar4 reviewsTotal number of Google reviews Rashmi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don has become our trusted advisor since his first visit to our home when we had a rodent issue. Don is knowledgeable, experienced and authentic in guiding us to protect our home. Thank you Don, we appreciate you 🙏

  • Price assessment: Reasonable price
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · a month ago

It's wonderful to hear that Don has made such a positive impact during your visits! We appreciate your kind words and trust in our service.

Mark M (MM)10 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely, courteous and efficient.

Response from the owner · a month ago

Thank you for your kind words, Mark! We're glad to hear that you had a positive experience with our team.

Safe Pro Pest Control on Google Maps →

Business details