Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers praise the salon's hair and nail services, noting skilled stylists, friendly staff, and a professional atmosphere. However, recurring complaints highlight significant communication issues, including unreachable phone numbers and unresponsiveness to online inquiries, which frustrates potential clients trying to schedule appointments. The business maintains a 4.7 rating from 64 reviews, though the owner has only replied to three percent of them.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
64 Google reviews we collected
Phrases our text analysis found in 45 written reviews
How often each topic comes up in the written reviews
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She really listened to what I wanted, gave me advice on future hair care and did a really amazing job.”
“Everyone at the salon is very kind, respectful, and passionate about what they do.”
“I would recommend anyone to go see any of the ladies!”
“Better than Great Clips or Cost Cutters x1000”
“Cool salon, comfortable and really genuine nice stylist.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Salon Legacy for 1 kind of job. Pick one to see what they paid and said.
No way to contact the business, a huge goose chase just to get nowhere. I'm not driving 40 minutes just to see if you're open, not worth my time or money.
Edit: reached out via fb and was left on read. Y’all were highly recommended to me for being the best in the area. So I’m kinda of disappointed. Thanks anyways 🖤 Attempted to schedule several times last week and twice today, and no one answers the phone during business hours so I can check availability :(
Veronica was absolutely amazing. She had a lot of patience dealing with LOTS of hair and getting me the exact cut that I wanted.
Mindy is a blessing! Always enjoy my appointment. She does a great job with my manicures!!!
Simply the best hair salon in Rolla - no, the state. My family and I used Yolie for many years before we moved out-of-state. Everyone at the salon is very kind, respectful, and passionate about what they do. I had the privilege of building a custom website for Salon Legacy as my capstone project a few years ago.…
Love it! Absolutely recommend this salon! I made an appointment online for Veronica. It's was super easy and user friendly. I had to book out a couple weeks because of my schedule and appt availability. I got an email and option to just add to my Google calendar. Veronica was super nice from the minute she said…
| Job | Reviews | Category typical |
|---|---|---|
| Acrylic nails | 2 | $63–$93 |
4.7 ★★★★★ 64 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
No way to contact the business, a huge goose chase just to get nowhere. I'm not driving 40 minutes just to see if you're open, not worth my time or money.
Can’t at all find the place and the number won’t work please help
Hi there! Are you looking for a stylist that used to work at Salon Legacy? I would happy to give you their info if you know a name.
Edit: reached out via fb and was left on read. Y’all were highly recommended to me for being the best in the area. So I’m kinda of disappointed. Thanks anyways 🖤 Attempted to schedule several times last week and twice today, and no one answers the phone during business hours so I can check availability :(
Please reach out on their facebook page.
Veronica was absolutely amazing. She had a lot of patience dealing with LOTS of hair and getting me the exact cut that I wanted.
Mindy is a blessing! Always enjoy my appointment. She does a great job with my manicures!!!
V does a great job. My hair looks faboo!
Simply the best hair salon in Rolla - no, the state. My family and I used Yolie for many years before we moved out-of-state. Everyone at the salon is very kind, respectful, and passionate about what they do. I had the privilege of building a custom website for Salon Legacy as my capstone project a few years ago. Love this salon, and no one is better than bringing your hair visions to life than Yolie!
Love it! Absolutely recommend this salon! I made an appointment online for Veronica. It's was super easy and user friendly. I had to book out a couple weeks because of my schedule and appt availability. I got an email and option to just add to my Google calendar. Veronica was super nice from the minute she said hello. She really listened to what I wanted, gave me advice on future hair care and did a really amazing job. She was not at all pushy which was really nice (I've had poor experiences in the past where they didn't want to do what I asked for and were pushy or they just did what they wanted). The whole salon was very laid back. It was also very clean, professional, and comfortable.
Veronica has done my hair a couple of times since I have scheduled with her. She has done an amazing job with it and the times I've had my nephew, she's interacted with him as well! Mallory is my nail girl and omg! She's fantastic! She takes her time and will provide suggestions as well as to what would be best for your nails!
I get my hair done there and Veronica is a great colorist. My husband sees Mindy for manicures and enjoys it immensely. This is our go to salon. Professionals 150%. Highly recommend. Just know that for nails it is appointment only and that the gals get really busy during Prom, wedding season and the like so schedule and keep your appointments. Hard to get back in. Pricier than your run of the mill nail salons but for good reason, they do all by hand and really make it an experience.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
