
Benton Square Salon & Spa
“Megan Lammers did one outstanding job on my hair. I was a hot mess with a lot mistakes and she made it so stunning 👀🥰” — Google review
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 15,044 Google reviews of 58 top-rated beauty salons nationwide; 10 of them in Rolla, MO. Updated October 28, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of beauty salons).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — | |
| 2 | HUSK Skin Care (Spa)Rolla, MO | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%94+28.9Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 3 | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%87+26.8Craft & service penalty98−0.2Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAA–A– | 4.85 | $87 | |
| 4 | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%28+2Craft & service penalty98−0.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAD | 4.88 | — | |
| 5 | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty70−3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAD | 4.71 | $80 | |
| 6 | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%81+22.9Replies to reviews 8%34+2.8Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BA––AD | 4.71 | $34 | |
| 7 | B 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%66+9.3Replies to reviews 7%5+0.4Craft & service penalty95−0.5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABABAF | 4.81 | $68 | |
| 8 | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%57+8.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCBCAA | 4.62 | $27 | |
| 9 | B 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%68+43.2Reliability 28%55+15.5Replies to reviews 8%85+7Craft & service penalty98−0.2Momentum penalty59−4.1Experts Score= 61Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCA–CA | 4.73 | — | |
| 10 | C 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%55+34.9Reliability 28%54+15.2Replies to reviews 8%42+3.5Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CC–––C | 4.67 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Haircut | $30 | $50 | $79 | 98% |
| Hairstyling | $30 | $48 | $76 | 96% |
| Hair coloring | $119 | $164 | $214 | 94% |
| Hair highlighting | $128 | $173 | $246 | 94% |
| Blowouts | $41 | $52 | $76 | 100% |
| Shampoo & conditioning | $56 | $86 | $129 | 100% |
| Manicure | $50 | $66 | $86 | 100% |
| Pedicure | $50 | $66 | $81 | 100% |
| Balayage | $151 | $214 | $371 | 100% |
| Curly hair | $52 | $69 | $134 | 100% |
| Kids' cuts | $23 | $30 | $38 | 100% |
| Acrylic nails | $63 | $76 | $93 | 0% |
How the 10 beauty salons we rated in Rolla, MO compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated beauty salons in Rolla, MO average 4.8★ on Google across 1,501 reviews. Hair By’Casi has the top rating (5.0★), and Cost Cutters has the most reviews (594). Updated October 28, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,501 reviews combined) and currently operating. Request a call back and the company will phone you directly.

“Megan Lammers did one outstanding job on my hair. I was a hot mess with a lot mistakes and she made it so stunning 👀🥰” — Google review

“Casi cut my hair yesterday and she did a beautiful job-- exactly what I asked for. She was so sweet and friendly. I'll 100% be back.” — Google review

“Tan Oasis is absolutely amazing! The place is always spotless, the beds are top-notch, and the whole vibe is just relaxing. What really sets it apart, though, is Shannon—the manager. She’s incredibly friendly,…” — Google review

“The service was friendly, and the staff really knew what they were doing. The waiting room was very clean and comfortable, and the whole shop had a nice, modern look. My wait was so short I hardly had time to finish…” — Google review

“Service was excellent!! Ashlee did an amazing job!! She is the best at cutting and styling my hair. Wouldnt dream of going anywhere else.... Thank You Ashlee.😁” — Google review

“Honestly, I don’t even know where to begin except to say that Alcion at Urban Roots is a godsend!! She is absolutely top-notch—professional, talented, and has a heart of gold. She took extra time with me to go over…” — Google review
“Dominique did such an amazing job. Amazing facial. I didn’t know my natural eyebrows could look this good. I also didn’t realize my eye lashes were as long as they are. She did such an amazing, thorough job on my…” — Google review

“Veronica was absolutely amazing. She had a lot of patience dealing with LOTS of hair and getting me the exact cut that I wanted.” — Google review

“I love this place great owner nice people here i never thought I would like it as much as I do.But I love and such a friendly atmosphere, very clean.very modern..” — Google review

“AMAZING!!! Ashlynn is just wow I got my wedding nails done here and she was so precise so careful and wow did it show!! She did SO well and was so sweet!! I can’t even describe how fantastic she is! 5 stars is not…” — Google review
We scan Google Maps for beauty salon listings in and around Rolla, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Hair By’Casi has the highest Google rating on our Rolla list: 5.0 out of 5 from 44 reviews (as of October 28, 2026).
Cost Cutters has the most Google reviews among the companies listed here: 594, with a 4.6★ average.
Only open Rolla-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.