Freddy Fumero6 reviewsTotal number of Google reviews Freddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!!!!
Same-Day Appliance Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 108 appliance repairPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 1,221 Google reviews · 24 photos
98%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
68%reviews answered by the owner
$377typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Same-Day Appliance Repair at a glance
Google reviewers for Same-Day Appliance Repair in Pompano Beach report a 4.9 rating from 1,221 reviews, with the owner responding to 68% of feedback. Customers frequently praise the speed of service, noting that technicians often arrive same-day and resolve issues like dryers, ovens, and dishwashers quickly. Positive comments highlight professional communication, punctuality, and knowledgeable diagnostics. However, some low-star reviews criticize high pricing, ineffective repairs, and poor follow-up communication when issues persist after the initial visit.
- Google rating: 4.9 out of 5 from 1,221 reviews (98% five-star).
- Reviews on this page: 1,221 Google reviews (1,095 with written comments, 32 with photos).
- Owner responses: the business replied to 68% of reviews.
- Most recent review: November 7, 2026.
- Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Same-Day Appliance Repair: 93/100 on this factor. Category median: 91.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Same-Day Appliance Repair: 90/100 on this factor. Category median: 86.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Same-Day Appliance Repair: 84/100 on this factor. Category median: 97.A
84
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Same-Day Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Same-Day Appliance Repair: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
1,221 Google reviews we collected
- 5 stars1,19198%
- 4 stars91%
- 3 stars30%
- 2 stars30%
- 1 star151%
Praise vs complaints
Phrases our text analysis found in 1,095 written reviews
- Praise1,91899%
- Complaints271%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price4124%
- Reasonable11165%
- Overpriced64%
- Not sure127%
$377+36% vs typical appliance repair
Middle half of what 136 customers paid ($290–$440) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response57730%
- Staff & attitude53227%
- Quality & results35518%
- Would recommend23912%
- Communication1065%
- Price & value744%
- Honesty & trust623%
What customers talk about
We read 1,095 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was punctual, professional, and fixed the dryer issue we were having in less than an hour.”
“He is knowledgeable, friendly and a good diagnostician!”
“Great experience, scheduling was fast and Timur the technician was friendly and professional!”
“Follow up calls are not as prompt and has not resolved the issue.”
“I highly recommend them for your any repairs you may need!”
“I initially provided Alex with 5 stars for his prompt response to my initial request for service.”
“Vlas was very efficient, professional and explained steps as he fixed our drier.”
“Poor communication.”
“Was quick, easy to make appointment, no hidden fees.”
“The technicians were polite, but the service was dishonest and overpriced.”
“He was on time, reliable, and kept communicating with me to make sure everything was going well.”
“Scam alert!”
People customers mention
- Alex 28 reviews
- Fix 24 reviews
- Ivan 17 reviews
- Eugene 14 reviews
- Stepan 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Same-Day Appliance Repair for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
LeeAnnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Alex came quickly and fixed our dryer. He was quick, clean, polite and reasonable.
Paid $400–450
LoisLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Artur was the tech who serviced my LG Dryer. He is knowledgeable, friendly and a good diagnostician! I highly recommend them and especially Artur!
Paid $500+Reasonable price
madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Alex was great! He was punctual, professional, and fixed the dryer issue we were having in less than an hour.
Paid $250–300Reasonable price
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Alec was fast and efficient in repairing our dryer. We needed a critical part to fix it. He sourced the part, and cleared the problem with in 48 hrs. A+
Paid $350–400Reasonable price
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Alex Was able to make it sooner than scheduled and took care of everything lightning fast.
Paid $500+Reasonable price
Martin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Max is amazing! He came in and fixed my dishwasher in a matter of minutes. Great service and a great experience. Will use We Fix anytime :)
Paid $150–200Great price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 8 | $139–$440 |
| Dishwasher repair | 5 | $119–$371 |
| Dryer repair | 4 | $176–$365 |
| Stove, cooktop & oven repair | 3 | $132–$421 |
| Washing machine repair | 2 | $126–$371 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,221 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
LeeAnn LowmanLocal Guide · 19 reviewsTotal number of Google reviews LeeAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex came quickly and fixed our dryer. He was quick, clean, polite and reasonable.
- Price: $400–450
- Repair wait time: 0–1 hr
Trisha Ciffo3 reviewsTotal number of Google reviews Trisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTimur Assembay was great ty
Lois Collins-LevaLocal Guide · 22 reviewsTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleArtur was the tech who serviced my LG Dryer. He is knowledgeable, friendly and a good diagnostician! I highly recommend them and especially Artur!
- Price assessment: Reasonable price
- Price: $500+
- Repair wait time: 2–3 hr
Response from the owner · a day ago
Lois, we appreciate you recommending us. We’re glad Artur could help with your LG dryer, and we’ll share your kind note with him. — Same-Day Appliance Repair Team
Erik Toussaint7 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlexei was awesome. Thank you for the service
Response from the owner · a day ago
Erik, thanks for sharing your experience. We’re glad we could help! — Same-Day Appliance Repair Team
Patrick Casey15 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHORRIBLE to work with. Worst communication I’ve ever dealt with. I spent over a thousand dollars with them and they didn’t repair the issue and then couldn’t get anyone to answer or return my calls for a WEEK.
madison senecal2 reviewsTotal number of Google reviews madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex was great! He was punctual, professional, and fixed the dryer issue we were having in less than an hour.
- Price assessment: Reasonable price
- Price: $250–300
- Repair wait time: 0–1 hr
Response from the owner · 2 days ago
Madison, we appreciate you sharing this. We're pleased your dryer is working properly again, and we'll make sure Alex hears your recognition. — Same-Day Appliance Repair Team
Roy LiddicottLocal Guide · 24 reviewsTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStepan was excellent!
- Price assessment: Reasonable price
- Price: $400–450
- Repair wait time: 0–1 hr
Response from the owner · 2 days ago
Roy, thank you for choosing us and leaving a rating. We’re glad we could help. — Same-Day Appliance Repair Team
Richard L. Dennen4 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlec was fast and efficient in repairing our dryer. We needed a critical part to fix it. He sourced the part, and cleared the problem with in 48 hrs. A+
- Price assessment: Reasonable price
- Price: $350–400
- Repair wait time: 1–2 hr
Response from the owner · 2 days ago
Richard, thank you for taking the time to share this. We’re glad Alec was able to get your dryer back in working order, and we’ll be sure he hears your kind words. — Same-Day Appliance Repair Team
Michael LaSasso2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex was great!
- Price assessment: Not sure
- Price: $400–450
- Repair wait time: 0–1 hr
Response from the owner · 2 days ago
Thank you for the review, Michael! We’re glad we could help. — Same-Day Appliance Repair Team
Business details
- Phone: (786) 464-5025
- Website: sameday-repair.com
- Service area: Pompano Beach, FL