Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the company for thorough pest removal, clear explanations of treatments, and professional communication regarding yellow jackets, rodents, and insects. Recurring themes include prompt scheduling, transparent billing, and attentive service during quarterly inspections. However, some reviews criticize the company for unreliable appointment communication, high pricing compared to competitors, and perceived declines in service quality or safety adherence.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
593 Google reviews we collected
Phrases our text analysis found in 440 written reviews
Price verdicts customers left with their Google review
Middle half of what 164 customers paid ($48–$168) · gold mark = category median.
How often each topic comes up in the written reviews
We read 440 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was incredibly responsive, professional, polite, and a pleasure to communicate with.”
“Excellent job on finding entry points at my house for the rodents good job”
“Terrible experience with a gentleman named Isaac”
“Was very professional and reacted quickly to my requests.”
“He explained the process and what to expect going forward.”
“We truly appreciate his outstanding customer service and highly recommend him!”
“Every time we’ve needed his help, he’s been reliable, attentive, and thorough.”
“I would not trust!”
“Michael is courteous, knowledgeable, and their warranty is second to none; they are worth every penny.”
“Too expensive.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Scherzinger Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Tammie impressed me with her knowledge, her attitude and her hard work. I feel we are in good hands with Tammie.
Michael did an outstanding job. He explained the process and what to expect going forward. 10 out of 10!
Alec at Scherzinger exterminated due to a yellow jacket infestation with a hive that broke through a closet ceiling. It was a PROCESS (a visit to spray at the exterior access point, another visit to spray the hive directly through ceiling of the closet that had previously been sealed in order to eliminate the…
Tammie is awesome! She knows her bugs and explains everything she does very well.
Michael is always so knowledgeable and helpful and he keeps our “country house” as free from all the bugs and rodents as possible! Very thankful for him!
Tammie took the time to explain why the yellow jackets are so resilient and how the pesticide works. I felt she was honest and sincere. Highly recommend her!
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 134 | $50–$119 |
| General pest inspection | 131 | $56–$124 |
| Bug & insect extermination | 80 | $56–$131 |
| Ant extermination | 75 | $58–$199 |
| Hornet & wasp extermination | 58 | $111–$282 |
| Spider extermination | 51 | $60–$148 |
| Rodent extermination | 40 | $79–$246 |
| Bee extermination | 25 | $186–$323 |
4.9 ★★★★★ 593 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Devin was prompt, thorough, polite and efficient.
Thank you for your positive review!
5 star tammy with scherzinger pest cobtrol is an amazing technician. She deserves a raise abd then some
Thank you for your positive review!
Tammie impressed me with her knowledge, her attitude and her hard work. I feel we are in good hands with Tammie.
Thank you for your positive review! We are very fortunate to have wonderful team members like Tammie.
Michael provided excellent service! He was incredibly responsive, professional, polite, and a pleasure to communicate with. He addressed all of our concerns quickly and efficiently, making sure everything was taken care of. Every time we’ve needed his help, he’s been reliable, attentive, and thorough. We truly appreciate his outstanding customer service and highly recommend him!
Thank you for your wonderful feedback! It’s great to hear that Michael made such a positive impact with his responsive and professional service. We truly value your appreciation and recommendation, and it’s our goal to ensure all our customers receive that level of care. Your support means a lot to us!
Excellent service very happy with Tammy.
Thank you for your positive review!
Michael did an outstanding job. He explained the process and what to expect going forward. 10 out of 10!
Thank you for your wonderful feedback, Linda! We’re delighted to hear that Michael provided such excellent service and took the time to explain everything clearly. Your satisfaction means a lot to us!
Called regarding yellow jackets at front door, going in/out behind facade. Tammie was great at explaining their behavior & what to expect after she applied a particular type of dust into their "home". Also, signed up for quarterly applications to apply barrier to home from multiple pests. Nice to know I can call if see anything I don't want around. With cooler weather coming, activity and pests will be changing. Although she was booked solid and had many more stops to her day, she didn't rush her process. I really appreciated her time.
Thank you for your fantastic review! It’s wonderful to hear that Tammie took the time to explain everything about the yellow jackets and their behavior. We’re glad you felt comfortable with the quarterly applications and appreciate her thoroughness, even with a busy schedule. Your peace of mind regarding pest control is important to us!
Alec at Scherzinger exterminated due to a yellow jacket infestation with a hive that broke through a closet ceiling. It was a PROCESS (a visit to spray at the exterior access point, another visit to spray the hive directly through ceiling of the closet that had previously been sealed in order to eliminate the remaining albeit light activity, and a final visit to remove the inactive nest that was exposed). Very messy, very smelly; glad that's done and we can now remove the insulation with peices of the nest stuck onbit with new insulation, and close up the ceiling hole; the access point was sealed around time of second visit. Alec was nice, timely, knowledgeable, and patient. Thank you Alec!!
Thank you for sharing your experience! We're glad to hear that Alec effectively handled the yellow jacket situation, even though it was quite the process. It's always great to have a knowledgeable and patient team member on your side. If you have any further needs or concerns, feel free to reach out anytime!
Excellent job on finding entry points at my house for the rodents good job
Thank you for the fantastic review, Kevin! We're delighted to hear that our team did an excellent job identifying the entry points for the rodents in your home. If you need any further assistance, feel free to reach out.
Tammy is awesome. Very easy to communicate with and helpful.
Thank you for your fantastic review! We're delighted to hear that Tammy made your experience so positive with her communication and helpfulness. Your feedback is greatly appreciated!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
