House cleaning service · Seattle, WA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty84−1.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 8%
4.9★★★★★1,244 Google reviews · 24 photos
96%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
$318typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Seattle Green Cleaning Fairy for its ease of scheduling, responsive communication, and thorough deep cleaning services, including oven and move-out tasks. The company maintains a 4.9/5 rating from 1244 reviews, though the owner replies to only 16% of feedback. Common criticisms involve inconsistent cleaner assignments, missed arrival windows, and variable service quality, with some reports alleging property damage or theft.
Google rating: 4.9 out of 5 from 1,244 reviews (96% five-star).
Reviews on this page: 1,244 Google reviews (1,107 with written comments, 27 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: October 23, 2026.
Service: Steam Cleaning Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Seattle Green Cleaning FairySteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seattle Green Cleaning Fairy: 88/100 on this factor. Category median: 95.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seattle Green Cleaning Fairy: 81/100 on this factor. Category median: 95.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seattle Green Cleaning Fairy: 84/100 on this factor. Category median: 99.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seattle Green Cleaning Fairy: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seattle Green Cleaning Fairy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seattle Green Cleaning Fairy: 29/100 on this factor. Category median: 86.D
29
Bar = this company · dark tick = category median.
Star ratings
1,244 Google reviews we collected
4.9of 5
5 stars1,19196%
4 stars151%
3 stars50%
2 stars81%
1 star252%
Praise vs complaints
Phrases our text analysis found in 1,107 written reviews
98%praise
Praise2,17098%
Complaints472%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price629%
Reasonable1571%
Overpriced00%
Not sure00%
$318+7% vs typical steam cleaning services
Middle half of what 17 customers paid ($253–$392) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results69731%
Speed & response42719%
Staff & attitude39118%
Would recommend34215%
Communication1818%
Price & value1316%
Honesty & trust482%
What customers talk about
We read 1,107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Daniela and her team were wonderful: fast, thorough, and detail-oriented.”
“This had to be the worst experience I have ever had with a cleaning company.”
“I needed a last-minute cleaning for moving-out of a housing lease and was able to get an early-morning weekend cleaning within a day.”
“The second time they just never showed after sending multiple confirmation emails, and it wasn't until I called them where they said "we texted you fo…”
“It's easy to schedule, and the cleaners always do a thorough and professional job.”
“Seattle GCF is unprofessional, unreliable, and provide poor quality cleaning.”
“I recommend them for any cleaning job you need around your home :)”
“They didn’t offer help to solve this inconvenient I hope nobody has to experience this, DONT RECOMMEND”
“Quick communication, available on short notice and very thorough!”
“…called them where they said "we texted you for confirmation and you didnt respond" I didnt get any texts from them and my phone number was correct in…”
“The service was very affordable for Seattle cleaning services and my cleaner, Mayra was very nice and on-point.”
“They're overpriced and inconsistent, which I was willing to overlook (in the short term, anyway) for the convenience of not looking for a new cleaner,…”
“Thanks again for being reliable, the great communication throughout the process, and doing a job well done.”
“Eric accused me of lying to him (his actual words) regarding the cancellation even though I had the day/time I made the cancellation phone call.”
People customers mention
Rodriguez16 reviews
Siany16 reviews
Fairies14 reviews
Gabriel14 reviews
Diana13 reviews
Castillo13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Seattle Green Cleaning Fairy for 7 kinds of job. Pick one to see what they paid and said.
J1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I have a one bedroom apartment that I needed deep cleaned because it hadn’t been cleaned in a long time. They did an excellent job. All my appliances were cleaned. The washer and dryer were also cleaned not to mention the standard stuff.
Paid $300–350
ZachLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I've used Seattle Green Cleaning Fairy a few times and have always had a great experience. It's easy to schedule, and the cleaners always do a thorough and professional job. The pricing is somewhat high, but you get what you pay for. My new house is spotless after Jasmin's recent visit.
Paid $300–350Reasonable price
Kristan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I'm very satisfied with my cleaning. I needed a last-minute cleaning for moving-out of a housing lease and was able to get an early-morning weekend cleaning within a day. The service was very affordable for Seattle cleaning services and my cleaner, Mayra was very nice and on-point. I would recommend this service.
Paid $200–250Great price
Sam4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
Greibi did a great job, especially on my oven/stove. It had quite a bit of buildup, and she made it look brand new.
Paid $300–350Reasonable price
Max2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Lulu did an amazing job with my apartment move out clean! Quick communication, available on short notice and very thorough!
Paid $300–350Reasonable price
DeepakLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Shout out to Angeles for an amazing cleaning service. Price was flat and wasn't time constrained despite taking longer than expected due to indoor stairs. Very punctual and worked hard to leave everything spotless. Will rebook when I need deep cleaning next!
Unfortunately our experience with this cleaning service was pretty disappointing. We paid for a deep clean plus oven cleaning and I will say the oven was the one thing we were genuinely happy with. Our cleaner did a fantastic job on that!
However the rest of the cleaning fell well below our expectations. Our shower appeared to have been wiped down but still had visible water marks. I understand those can be difficult to remove but I would expect that to be taken care of during a deep clean. Our mirrors were not cleaned, the bedroom carpet was not vacuumed, the baseboards were completely untouched and I couldn’t even tell if the floors had been mopped. Our marble countertops also still had visible grime.
Our cleaner was very sweet and this is nothing against her personally. However she was sent alone for what was quoted as a six-hour deep clean. I don’t think it was realistic to expect one person to complete that amount of work on their own.
Corporate did follow up with me and I expressed how disappointed we were. They asked for photos but unfortunately I had already gone through and cleaned everything myself right afterward. Despite explaining the situation I was only offered a $20 credit which was pretty disappointing considering how much cleaning was left undone.
This company is definitely more affordable than many other cleaning services in Seattle which is what initially made it appealing. Unfortunately I think this is a case of you get what you pay for. I really wanted to be happy with the service but I wouldn’t book another deep clean with them.
Price assessment: Reasonable price
Price: $350–400
Tristan Tyler5 reviewsiTotal number of Google reviews Tristan has written across all businesses on Google Maps, not just this one.
This had to be the worst experience I have ever had with a cleaning company. From my first attempt to get a quote to them finishing their sub-par work, I was always feeling underwhelmed, aggravated, stressed, and genuinely disappointed. If even one moment had a redeeming quality I would gladly share it but the few people I spoke with were dismissive and disingenuous, the cleaning was in know way up to the standard that I have had with others, and this means that the price is atrocious. I have no issues paying for a service that is worth it. This one just ended up not meeting that minimum ask.
J Jay1 reviewiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I have a one bedroom apartment that I needed deep cleaned because it hadn’t been cleaned in a long time. They did an excellent job. All my appliances were cleaned. The washer and dryer were also cleaned not to mention the standard stuff.
Price: $300–350
Pallavi Srivastava2 reviewsiTotal number of Google reviews Pallavi has written across all businesses on Google Maps, not just this one.
We have used Green Cleaning Fairy before and had a good experience. This time we weren’t as satisfied. The person providing the service arrived 20-30 minutes late (outside of the 1 hour arrival window provided) which meant we had been awake much earlier than needed. It did take quite a bit of time to finish the job because this time there was 1 cleaner vs 2. Our place felt cleaner but not as clean as I expected with the price we paid. I think we will look for another service. The cleaner was very kind and professional once they arrived.
Zach KissingerLocal Guide · 60 reviewsiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
I've used Seattle Green Cleaning Fairy a few times and have always had a great experience. It's easy to schedule, and the cleaners always do a thorough and professional job. The pricing is somewhat high, but you get what you pay for. My new house is spotless after Jasmin's recent visit.
Price assessment: Reasonable price
Price: $300–350
Kristan Dela Cruz6 reviewsiTotal number of Google reviews Kristan has written across all businesses on Google Maps, not just this one.
I'm very satisfied with my cleaning. I needed a last-minute cleaning for moving-out of a housing lease and was able to get an early-morning weekend cleaning within a day. The service was very affordable for Seattle cleaning services and my cleaner, Mayra was very nice and on-point. I would recommend this service.
Price assessment: Great price
Price: $200–250
Sam Kipfer4 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
