Training center · Holly Springs, NC · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 36 security guard servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★250 Google reviews · 18 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Security Compliance Academy five stars based on 250 reviews, noting the owner responds to 98% of feedback. Customers describe the PPSB and security certification courses as detailed, informative, and engaging, with instructors praised for their professionalism, patience, and ability to explain complex material clearly. Many highlight the affordable pricing and the practical, real-world knowledge gained, stating they feel more prepared for their jobs. The reviews contain no recurring criticisms, as all provided excerpts are positive.
Google rating: 5.0 out of 5 from 250 reviews (100% five-star).
Reviews on this page: 251 Google reviews (225 with written comments, 1 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 26, 2026.
Service: Security Guard Company serving Holly Springs, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other security guard services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Security Compliance AcademySecurity Guard Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Security Compliance Academy: 100/100 on this factor. Category median: 89.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Security Compliance Academy: 100/100 on this factor. Category median: 89.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Security Compliance Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
251 Google reviews we collected
5.0of 5
5 stars251100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 225 written reviews
99%praise
Praise25499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9136%
Would recommend7730%
Quality & results4016%
Communication177%
Honesty & trust135%
Speed & response104%
Price & value83%
What customers talk about
We read 225 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was knowledgeable, professional, patient, and made the PPSB training class both informative and engaging.”
“I truly appreciate her dedication and would highly recommend her to anyone taking this course!”
“I took the Unarmed Security Guard Training class virtually and can't recommend it or our instructor, Cat, enough.”
“She was thorough, candid and engaged for the entire course and kept our group moving and interested.”
“She explained everything clearly and created a positive learning environment.”
“She is a great example of someone who genuinely cares about helping others succeed.”
“This was quickly obvious to me at and during her class.”
“Affordable and educational Mrs flowers really knows her business much respect and thanks again”
People customers mention
Flowers44 reviews
Cat39 reviews
Catherine22 reviews
Guard9 reviews
Course4 reviews
Training3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRandy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Ms. Flowers is a highly trained instructor that teaches more than the basics of ppsb guidelines. I came away from her class with confidence that my Job performance will be improved and better!
Randy Cox
TTisia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
My instructor Mrs. Catherine was absolutely exceptional! She was knowledgeable, professional, patient, and made the PPSB training class both informative and engaging. She explained everything clearly and created a positive learning environment. I truly appreciate her dedication and would highly recommend her to anyone taking this course!
DDavid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I recently attended a 16 hour certification course hosted and taught by Cat Flowers. She was thorough, candid and engaged for the entire course and kept our group moving and interested. I would not hesitate to recommend Security Compliance academy for your certification and training needs. I plan to take more…
AA3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Meaningful and valuable lessons and insights. With a great spirit and attitude. Will be a customer for life.
ZZachary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Miss cat was a wonderful teacher and such an inspiring person. She was very informative during the course and would answer any and every question and made the course very fun to attend. I will definitely be looking into more of the many courses she offers.
SShayla10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
A great experience Mrs.Flowers is a Great person and I was very glad to meet her. Great person to learn from
Ms. Flowers is a highly trained instructor that teaches more than the basics of ppsb guidelines. I came away from her class with confidence that my Job performance will be improved and better!
Randy Cox
Response from the owner · an hour ago
Thank you, Randy, I respect your dedication to the industry. Thank you for the review, this will be a great help to our training academy! Stay safe!
T
Tisia Smith7 reviewsiTotal number of Google reviews Tisia has written across all businesses on Google Maps, not just this one.
My instructor Mrs. Catherine was absolutely exceptional! She was knowledgeable, professional, patient, and made the PPSB training class both informative and engaging. She explained everything clearly and created a positive learning environment. I truly appreciate her dedication and would highly recommend her to anyone taking this course!
D
David Kennedy3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I recently attended a 16 hour certification course hosted and taught by Cat Flowers. She was thorough, candid and engaged for the entire course and kept our group moving and interested. I would not hesitate to recommend Security Compliance academy for your certification and training needs. I plan to take more courses from Cat Flowers when offered. David Kennedy
A
A Smelliott3 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Miss cat was a wonderful teacher and such an inspiring person. She was very informative during the course and would answer any and every question and made the course very fun to attend. I will definitely be looking into more of the many courses she offers.
Response from the owner · 2 weeks ago
Thank you Zach! We had a great time. Please train with me again! All the best!
S
Shayla Yvonne10 reviewsiTotal number of Google reviews Shayla has written across all businesses on Google Maps, not just this one.
My instructor Catherine was exceptional with her teaching style.
With me being new to the Security Field her course structure was very helpful in me understanding first time information. High energy course and very structured.
Response from the owner · 2 weeks ago
Thank you Mr. Perry!! I appreicate you and I look forward to us continuing your Security Education!
C
Corne Schnaar2 reviewsiTotal number of Google reviews Corne has written across all businesses on Google Maps, not just this one.
The course we completed with Mrs Catherine was excellent. The training was very detailed, informative and well presented. She explained everything clearly and made sure we understood the material.We really appreciated her professionalism, patience and dedication throughout the course. We would highly recommend Mrs Cat and her course to anyone looking for quality training.
Regards
Etienne and Cornelia Schnaar
Response from the owner · 3 weeks ago
Thank you for the very gracious review! It was great having you in class!
E
Ethan Ticer3 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Some companies might sell you a bill of goods, but this is certainly not one of them. Mrs. Cat was an excellent instructor and incredibly helpful. I would recommend her training with confidence any day of the week!
Response from the owner · 3 weeks ago
Thank you Ethan! I respect you and your service to our country very much! I am very proud of who you are ! ~Ms. Cat
