Certified public accountant · Boston, MA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%70+17Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 66 accountantsiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★91 Google reviews · 3 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Simon CPAs 4.9 out of 5 based on 91 reviews, with the owner responding to 71% of them. Clients frequently praise the firm for its punctuality, clear communication, and knowledgeable approach to tax preparation and planning. The team is described as responsive and efficient, often handling complex returns with attention to detail. While most feedback is positive, one reviewer suggested offering quicker consultation options for clients seeking brief tax reviews during busy seasons.
Google rating: 4.9 out of 5 from 91 reviews (96% five-star).
Reviews on this page: 91 Google reviews (78 with written comments).
Owner responses: the business replied to 71% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Simon CPAsAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simon CPAs: 85/100 on this factor. Category median: 90.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simon CPAs: 70/100 on this factor. Category median: 86.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simon CPAs: 91/100 on this factor. Category median: 93.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simon CPAs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simon CPAs: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
4.9of 5
5 stars8796%
4 stars11%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
99%praise
Praise15299%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price521%
Reasonable1875%
Overpriced00%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5133%
Speed & response3221%
Would recommend2416%
Quality & results2214%
Communication149%
Honesty & trust85%
Price & value21%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The experience and background of this professional team warrants our highest rating.”
“Very professional and timely with consistent communication throughout our tax return process.”
“I highly recommend Simon and his team to anyone looking for a reliable, experienced, and dedicated CPA.”
“It has been a great experience working with Simon and his team.”
“Simon CPAs are knowledgeable experts, easy to work with, and deliver high-quality work on-time and on-budget.”
“If you need a trustworthy, professional, and reliable personal CPA, I highly recommend Simon and team.”
“I've also found their rates to be extremely fair and valuable.”
People customers mention
Charbel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simon CPAs for 5 kinds of job. Pick one to see what they paid and said.
Kathleen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
First time (my previous accountant retired after 35+ years) my nephew recommended you.
Reasonable price
Rita3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The experience and background of this professional team warrants our highest rating. Accessibility to necessary information in a friendly environment has been critical to our understanding of tax implications for our financial position.
Give a call - you'll get an answer!
Reasonable priceIndividual tax planningIndividual income tax return preparation
Fahd4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Simon and his team are great! Very professional and timely with consistent communication throughout our tax return process.
Alex4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Good listener, helped me with some complex tax planning. I recommend him and his team…
Reasonable priceIndividual tax planning
Cuneyt3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
It has been a great experience working with Simon and his team. They are highly knowledgeable, professional, and always provide clear guidance on the best course of action. I have always felt confident that my tax returns were prepared accurately and with great attention to detail.
I highly recommend Simon and his…
Reasonable priceIndividual tax planning
robert3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
In the past I had some confusing and difficult returns. When I called I got an immediate response and explanation which guided me to a resolution
First time (my previous accountant retired after 35+ years) my nephew recommended you.
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Kathleen - We're so glad to hear you were happy with our services this year, and we're especially grateful that Stephen recommended us. Thank you for taking the time to share your kind feedback. We look forward to working with you again!
Robert Rose2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
The experience and background of this professional team warrants our highest rating. Accessibility to necessary information in a friendly environment has been critical to our understanding of tax implications for our financial position.
Give a call - you'll get an answer!
Price assessment: Reasonable price
Services: Individual tax planning, Individual income tax return preparation
Response from the owner · 3 months ago
Rita, thank you so much for such a wonderful review of our firm! Helping our clients understand tax implications of their financial decisions is at the heart of what we do and we're glad you've found our guidance both accessible and informative. We value the opportunity to work with you and look forward to continuing to support your financial and tax planning needs for years to come!
Fahd Khan4 reviewsiTotal number of Google reviews Fahd has written across all businesses on Google Maps, not just this one.
Services: Individual income tax return preparation
Response from the owner · 3 months ago
Thank you, Alejandra! We’re thrilled to hear that you were happy with your experience and so glad you joined us this year. We truly appreciate your trust and look forward to working with you for many tax seasons to come!
Alex Bryan4 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
It has been a great experience working with Simon and his team. They are highly knowledgeable, professional, and always provide clear guidance on the best course of action. I have always felt confident that my tax returns were prepared accurately and with great attention to detail.
I highly recommend Simon and his team to anyone looking for a reliable, experienced, and dedicated CPA. It has been a genuine pleasure working with them, and I look forward to continuing our professional relationship for many years to come.
Price assessment: Reasonable price
Services: Individual tax planning
Response from the owner · 3 months ago
Thanks so much for the detailed review, Cuneyt. Our team is dedicated to providing the best services, and we look forward to continuing our professional relationship for years to come too!
robert martin3 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
