Dryer vent cleaning service · San Luis Obispo, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 46 interior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★329 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the punctuality, professionalism, and thoroughness of the dryer vent cleaning service, noting that technicians explain the work, clean up after themselves, and provide documentation. Recurring themes include clear communication, fair pricing, and improved dryer performance or safety. One negative review criticized a technician for perceived high-pressure sales tactics and inflated prices on additional items, contrasting with the generally positive feedback regarding the core service.
Google rating: 5.0 out of 5 from 329 reviews (98% five-star).
Reviews on this page: 329 Google reviews (271 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 28, 2026.
Service: Interior Cleaning Service serving San Luis Obispo, California.
Data from Google, last updated October 28, 2026.
Score profile vs other interior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SLO Dryer Vent CleaningInterior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SLO Dryer Vent Cleaning: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SLO Dryer Vent Cleaning: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SLO Dryer Vent Cleaning: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SLO Dryer Vent Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SLO Dryer Vent Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SLO Dryer Vent Cleaning: 100/100 on this factor. Category median: 97.A
100
Bar = this company · dark tick = category median.
Star ratings
329 Google reviews we collected
5.0of 5
5 stars32498%
4 stars41%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 271 written reviews
99%praise
Praise58499%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15727%
Quality & results13823%
Speed & response12321%
Would recommend7613%
Communication407%
Price & value356%
Honesty & trust193%
What customers talk about
We read 271 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, punctual, efficient and effective service call.”
“The communication is top-notch, including a pre-arrival text message that included a photo ID of the technician.”
“Arrived on time, completed work in a reasonable time and left the area cleaner than when he arrived.”
“Would recommend Matias to anyone needing this service.”
“They are easy to work with, good communicators and do quality work.”
“the pricing was fair for the service needed and we will be calling SLO Dryer Vent every couple of years for future service needed.”
“They are honest, don't over charge and give great advice.”
“Professional service , reliable trustworthy technician”
People customers mention
Gary24 reviews
Oliver11 reviews
Matias5 reviews
Ben3 reviews
Kibbe3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SLO Dryer Vent Cleaning for 2 kinds of job. Pick one to see what they paid and said.
RRon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Very professional, punctual, efficient and effective service call. I would definitely call them again in a few years.
GGary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very professional . Arrived on time, completed work in a reasonable time and left the area cleaner than when he arrived. Definitely would use them again.
JJason3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Work was done in a timely manner He cleaned up all after the job was complete. Was very glad we had this done for the lint had been jamb in the pipe and a fire could have occurred. Very professional.
PpilldillyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They were professional and very conscientious and meticulous while working in our home.
Jjulie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very professional, explained the work to be done. He did work neatly and quickly.
JJeff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Well done to Gary and the entire team at SLO Dryer Vent Cleaning! Scheduling was a breeze. We even had to move our appointment date and it was handled effortlessly. The communication is top-notch, including a pre-arrival text message that included a photo ID of the technician. The work done was professional, and…
Thank you, Lori, for the 5-star review! Friendly, professional service is what we strive for every day, and we're happy to hear we delivered! We truly appreciate your support and for choosing SLO Dryer Vent Cleaning.
Gary Kibbe
B
Bob Martin10 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Kelly did a really great job! I will use them again.
Response from the owner · 6 days ago
Thank you, Cindy, for the wonderful 5-star review! We're so glad Kelly took great care of you. Our office team works hard to make every experience easy and pleasant, and it's great to see Kelly recognized for her efforts. We'll be sure to share your kind words with her. We appreciate your business and look forward to helping you again! Gary Kibbe
G
Gary Eldredge6 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Very professional . Arrived on time, completed work in a reasonable time and left the area cleaner than when he arrived. Definitely would use them again.
Response from the owner · a week ago
Thank you, Gary, for the fantastic 5-star review! We always say a job isn't finished until everything is cleaned up, so we're especially happy to hear we left things better than we found them! We're glad our technician delivered prompt, professional service and made the whole experience a positive one. We appreciate your business and would be delighted to help you again! Gary Kibbe
J
Jason Friedman3 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Work was done in a timely manner He cleaned up all after the job was complete. Was very glad we had this done for the lint had been jamb in the pipe and a fire could have occurred. Very professional.
Response from the owner · a week ago
Thank you, Jason, for the great 5-star review! That lint blockage is exactly why regular dryer vent cleaning is so important. We're glad we were able to clear it out and help reduce the risk of a dryer fire. It's great to hear our technician was professional, efficient, and left everything neat and tidy. Knowing your home is safer is the best part of what we do. We appreciate you trusting SLO Dryer Vent Cleaning! Gary Kibbe
K
Kathleen Reed5 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Our technician was early, efficient and very pleasant.
Response from the owner · 2 weeks ago
Thank you, Kathleen, for the 5-star review! Showing up on time, working efficiently, and bringing a friendly attitude are all part of the service we strive to provide. We're happy to hear our technician checked all three boxes! We appreciate you choosing SLO Dryer Vent Cleaning! Gary Kibbe
P
pilldillyLocal Guide · 14 reviewsiTotal number of Google reviews pilldilly has written across all businesses on Google Maps, not just this one.
They were professional and very conscientious and meticulous while working in our home.
Response from the owner · 2 weeks ago
Thank you, Pilldilly, for the wonderful 5-star review! We take pride in treating every home with care and attention to detail, so it's great to hear our team delivered. We truly appreciate your business and your kind words! Gary Kibbe
J
julie garvey4 reviewsiTotal number of Google reviews julie has written across all businesses on Google Maps, not just this one.
Very professional, explained the work to be done. He did work neatly and quickly.
Response from the owner · 2 weeks ago
Thank you, Julie, for the 5-star review! We're glad to hear our technician took the time to explain the process and completed the work efficiently and neatly. We appreciate you trusting us with your home and look forward to helping you again in the future! Gary Kibbe
J
Jeff Peterson1 reviewiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Well done to Gary and the entire team at SLO Dryer Vent Cleaning! Scheduling was a breeze. We even had to move our appointment date and it was handled effortlessly. The communication is top-notch, including a pre-arrival text message that included a photo ID of the technician. The work done was professional, and photos and a checklist were provided to document the work done. I didn’t feel pressured for up sells and was notified of potential repairs that may need to be addressed at future cleanings. All in all extremely satisfied with the service. Well done, SLO Dryer Vent Cleaning!
Response from the owner · 2 weeks ago
Wow, Jeff! Thank you for such a thoughtful review and for recognizing our entire team! We work hard to make the whole experience easy, from scheduling and communication to the actual service and follow-up. It's especially nice to hear that our attention to detail and no-pressure approach made a difference. We truly appreciate your trust in SLO Dryer Vent Cleaning and look forward to taking care of you again in the future! Gary and Ben