Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts
Google reviewers rate Smart Fix Phone Fix 4.8 out of 5 based on 151 reviews, with the owner responding to 38%. Customers frequently praise the shop for quick turnaround times, reasonable pricing, and helpful staff who handle screen and battery repairs. However, some low-star reviews criticize the use of aftermarket parts without prior disclosure, while others report repairs that failed shortly after service or questioned the accuracy of initial cost estimates.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
151 Google reviews we collected
Phrases our text analysis found in 138 written reviews
How often each topic comes up in the written reviews
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I honestly recommend 100% fixed my screen display in less then 10min good quality and great service recommend for any one that needs a quick fix”
“Not only did he give me a good price, he had it done in a half hour, as promised.”
“Too expensive”
“I recommend this place for your phones in need of repair.”
“I don't recommend to go to this store they just try to take your money.”
“The gentleman who serviced my phone was very kind, knowledgeable and helpful.”
“I believe if it was fixable, they would have fixed it.”
“My rear glass broke on my iPhone 16 pro max and water got in to the back of the phone and damaged the charger port.”
“everyone was friendly, professional, and genuinely cared about helping me.”
“Their turnaround time was quick, and they kept me updated throughout the process.”
praise complaint · found by our text analysis, Google review wording unchanged.
My first time needing assistance with a new phone screen. The gentleman who serviced my phone was very kind, knowledgeable and helpful. I am pleased with my choice to have them service my phone. I recommend this place for your phones in need of repair.
I brought my phone in to get the screen replaced wasn't told that the screen I was getting was an aftermarket one so now my screen doesn't read all of the taps and the Presser sensitivity doesn't work anymore. A $190 wasted
I needed a new display and screen on my old iPhone so I could trade it in for a new one. Otherwise, the carrier wouldn't accept it. Not only did he give me a good price, he had it done in a half hour, as promised. I was extremely impressed with his work and his work ethic. If needed, I will go back.
I honestly recommend 100% fixed my screen display in less then 10min good quality and great service recommend for any one that needs a quick fix
I took my phone in to fix the screen and the battery. It was good for two days then all of the sudden it started flashing at me on and off. When I charge it told me it overheating and I have to put it in a cool place. Took it to a another store they told me that the battery that I have in that phone is not good and…
Unfortunately, they couldn't fix my phone, but I completely believe that it is probably unfixable. Ngl, I was very mad about it, but the gentleman there were professional. I believe if it was fixable, they would have fixed it. I had a software issue and nothing was salvageable.
4.8 ★★★★★ 151 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My first time needing assistance with a new phone screen. The gentleman who serviced my phone was very kind, knowledgeable and helpful. I am pleased with my choice to have them service my phone. I recommend this place for your phones in need of repair.
I brought my phone in to get the screen replaced wasn't told that the screen I was getting was an aftermarket one so now my screen doesn't read all of the taps and the Presser sensitivity doesn't work anymore. A $190 wasted
Good service and fast good quality
These guys are VERY helpful definitely 💯 recommend to ALL my people
I needed a new display and screen on my old iPhone so I could trade it in for a new one. Otherwise, the carrier wouldn't accept it. Not only did he give me a good price, he had it done in a half hour, as promised. I was extremely impressed with his work and his work ethic. If needed, I will go back.
DALE was Very helpful. And knowledgeable .ty
Solid service, quickly done, fairly priced.
I honestly recommend 100% fixed my screen display in less then 10min good quality and great service recommend for any one that needs a quick fix
Very helpful
I came in and they were able to assess the situation and were very helpful!
Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts
