Carpet cleaning service · Snohomish, WA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 32 mattress cleaningiPosition by Experts Score among all companies we track in this category. · better than 68%
5.0★★★★★222 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
$337typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers praise Sno-King Quality Cleaning for its punctuality, professional communication, and thorough carpet cleaning results. Customers frequently note that technicians arrive on time, explain their process clearly, and treat furniture with care while delivering visible improvements in stain removal and odor elimination. Pricing is generally described as fair and transparent, though one critic claimed the cleaning was insufficient and another noted a significant price increase compared to previous services.
Google rating: 5.0 out of 5 from 222 reviews (98% five-star).
Reviews on this page: 222 Google reviews (203 with written comments, 9 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: October 22, 2026.
Service: Mattress Cleaning Service serving Snohomish, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other mattress cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Sno-King Quality CleaningMattress Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sno-King Quality Cleaning: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sno-King Quality Cleaning: 90/100 on this factor. Category median: 94.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sno-King Quality Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sno-King Quality Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sno-King Quality Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sno-King Quality Cleaning: 95/100 on this factor. Category median: 96.A
95
Bar = this company · dark tick = category median.
Star ratings
222 Google reviews we collected
5.0of 5
5 stars21798%
4 stars31%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 203 written reviews
99%praise
Praise49099%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price929%
Reasonable2168%
Overpriced13%
Not sure00%
$337+11% vs typical mattress cleaning
Middle half of what 18 customers paid ($196–$473) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12525%
Quality & results9118%
Speed & response8517%
Would recommend7315%
Price & value5611%
Communication439%
Honesty & trust214%
What customers talk about
We read 203 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you guys for your professionalism and hard work!”
“Jason and Antonio did a great job on our 2 cat loved sofas.”
“They arrived on time, moved and repositioned adjacent furniture carefully, and left no mess.”
“Alex was our lead technician, and we recommend him and the company without reservation.”
“They were prompt, professional and reasonably priced.”
“Technicians were professional and personable and they were very helpful at explaining their work.”
“I have a select list of trusted vendors, and they're on it!”
People customers mention
Kyle29 reviews
Jason13 reviews
Alex11 reviews
Carpet11 reviews
Andrew6 reviews
Edmonds3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sno-King Quality Cleaning for 7 kinds of job. Pick one to see what they paid and said.
Shannon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Fantastic service! Technicians were professional and personable and they were very helpful at explaining their work. I would highly recommend to family and friends.
Paid $500+Great priceService not listed
BeckyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We engaged Sno-King to clean our 15’x18’ master bedroom carpet and our 8’x10’ living room rug. Alex was our lead technician, and we recommend him and the company without reservation. Alex and his assistant Al were meticulous, wearing booties in our house and using corner guards. They vacuumed both carpets thoroughly…
Jennifer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
GREAT SERVICE, GREAT JOB! Respectful, time efficient, quality work. The care of the work is so impressive and greatly appreciated. Have used before and will use again!
Paid $150–200Great priceGeneral carpet cleaning
WilliamLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is the 3rd time I have used Sno - King. They have always done a good service for our Family. I highly recommend them. Good Work and price are just right for me
Suzanne7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We will absolutely be using this company in the future and recommend them to anyone. They were prompt, professional and reasonably priced.
SuzanneLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The guys were great! I enjoyed having them in my home. Professional, courteous and hard working. My carpets look fantastic and my house smells so fresh and clean!"
An angry cat started peeing on a spot of my carpet making the entire upstairs smell awful even after he stopped peeing there. 45 minutes of carpet cleaning later and the smell is gone and the carpets look amazing. Couldn’t be happier.
Price assessment: Great price
Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal
Response from the owner · a day ago
We're so glad to be able to take care of cleaning and deodorizing the carpet for you! Hopefully there are no more accidents, but if there are, we're here to help!
HLocal Guide · 153 reviewsiTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Thank you so much! We really appreciate the kind words. Our team works hard to provide great service at a fair price, and we’re glad that came through. Hope to see you again next time!
Tony QLocal Guide · 47 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Had my carpet cleaned by this company and I’m very satisfied and will definitely be recommending this company. Thank you guys for your professionalism and hard work!
Response from the owner · 2 weeks ago
Thank you, Tony! We really appreciate the kind words and your recommendation. We’re glad you were happy with the carpet cleaning and the professionalism of our team. Thanks for choosing Sno-King Quality Cleaning!
Shannon Ansbaugh2 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Fantastic service! Technicians were professional and personable and they were very helpful at explaining their work. I would highly recommend to family and friends.
Price assessment: Great price
Price: $500+
Services: Service not listed
Response from the owner · 3 weeks ago
Your feedback is greatly appreciated! This is the experience we want all of our customers to have when we perform air duct and dryer vent cleaning. Thank you and we look forward to working for you again.
Ed ErdmanLocal Guide · 65 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
This is the 2nd time we've used Sno-King. Jason and Antonio did a great job on our 2 cat loved sofas. They arrived on time, moved and repositioned adjacent furniture carefully, and left no mess. Highly recommended local business.
Response from the owner · 2 years ago
Thank you so much for the positive review!
CathyLocal Guide · 12 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
They did exactly what I wanted - a great deep clean of my carpets and very thorough. I have a select list of trusted vendors, and they're on it!
Response from the owner · a month ago
Building trust is one of the most important things we can do and this is exactly why! We greatly appreciate your business and your review. See you next time!
Becky BrauerLocal Guide · 19 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
We engaged Sno-King to clean our 15’x18’ master bedroom carpet and our 8’x10’ living room rug. Alex was our lead technician, and we recommend him and the company without reservation. Alex and his assistant Al were meticulous, wearing booties in our house and using corner guards. They vacuumed both carpets thoroughly and then used steam extraction. They were quiet, respectful, friendly. I LOVE my clean bedroom carpet: Alex was able to remove black spots (pitch from our Douglas firs?) that have bothered me for years. I do floor exercises on the carpet, and it looks beautiful, feel soft, and smells good. They turned the living room rug for us, and it looks like new. Excellent, excellent decision to choose them.
Price assessment: Reasonable price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · a month ago
Becky, we are so happy that you are satisfied with our work! Cleaning your carpet and area rug was our pleasure. Thank you again and we look forward to seeing you next time!
Jennifer Eklund1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
GREAT SERVICE, GREAT JOB! Respectful, time efficient, quality work. The care of the work is so impressive and greatly appreciated. Have used before and will use again!
Price assessment: Great price
Price: $150–200
Services: General carpet cleaning
Response from the owner · 2 months ago
Our goal is always to make our customers as happy as you are! Thank you for the continued business and we are looking forward to cleaning for you again in the future.
William WestlakeLocal Guide · 31 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
This is the 3rd time I have used Sno - King. They have always done a good service for our Family. I highly recommend them. Good Work and price are just right for me
Price assessment: Reasonable price
Price: $300–350
Services: General carpet cleaning
Response from the owner · 2 months ago
We are so glad you're happy with our service after having hired us 3 times. Thank you for the kind words and we'll look forward to the 4th time we get to work for you!
Will FriedmanLocal Guide · 59 reviewsiTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
