Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
Customers frequently cite the company's punctuality, professional installation, and clear communication throughout the design and build process. Reviewers note that the team provides quick design appointments, accurate quotes, and efficient scheduling, often completing multi-closet projects in just a few days. The work is described as high-quality and durable, with installers praised for leaving sites clean and addressing minor issues promptly. No recurring criticisms appear in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
76 Google reviews we collected
Phrases our text analysis found in 72 written reviews
How often each topic comes up in the written reviews
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ch-in closet, we appreciated the knowledge, suggestions, quality and professionalism displayed by everyone.…”
“We would definitely recommend South Bay Customs Closets to anyone in the market for high-quality custom closets.”
“I cannot recommend South Bay Custom Closets enough!”
“We had an excellent experience designing our closets with Peggy and the install with Daniel was smooth and efficient.”
“Bruce was great to work with, and the finished product exceeded our expectations once again.”
“Was able to get a design appointment in a reasonable period of time and we had the design options and quotes back within a day.”
“The owner Bruce came out to measure and explained our options and was super helpful.”
“6 weeks later we have our cabinets installed and we’re so glad we chose this company to work with and highly recommend and trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired South Bay Custom Closets for 4 kinds of job. Pick one to see what they paid and said.
We had an excellent experience designing our closets with Peggy and the install with Daniel was smooth and efficient. Both were professional and friendly. Highly recommend.
We love our new closet! From the first time we met with Bruce to the installation and completion of our reach-in closet, we appreciated the knowledge, suggestions, quality and professionalism displayed by everyone. We highly recommend South Bay Custom Closets.
South Bay Customs Closets is the place to go if you're looking for custom closets in your home. We first worked with Bruce over four years ago, and we were so impressed with the quality of his work and the thoughtful design that we called him again after moving into our new home to help with every closet in the…
We had a great experience! Was able to get a design appointment in a reasonable period of time and we had the design options and quotes back within a day. And then installation was within a few weeks. The cabinets are sturdy. Overall we are happy!
I like a company that cares about minor details. South Bay Custom Closet's team designed and installed cabinets and flooring in my garage six years ago. I recently had a minor issue with a defective flooring bolt. They immediately responded and fixed it. The cabinets and flooring look and work as well as the day everything was installed.
I couldn’t be happier with my custom closet from South Bay Custom Closets! Peggy, the lead designer, was absolutely incredible—she designed a closet that perfectly fits my needs and style. It’s like it was made just for me! The installation team, Juan and Daniel, were very professional, and the craftsmanship is…
| Job | Reviews | Category typical |
|---|---|---|
| Custom cabinet design & installation | 5 | — |
| Custom closet design & installation | 3 | — |
| Cabinet installation | 3 | — |
| Cabinet design | 2 | — |
4.9 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had an excellent experience designing our closets with Peggy and the install with Daniel was smooth and efficient. Both were professional and friendly. Highly recommend.
We love our new closet! From the first time we met with Bruce to the installation and completion of our reach-in closet, we appreciated the knowledge, suggestions, quality and professionalism displayed by everyone. We highly recommend South Bay Custom Closets.
Hi Michael, it was truly a pleasure to meet and work with both you amd your wife. Thanks so much for your business and the kind words. Please do not hesitate to ask us if you need anything in the future. Best regards Bruce Tennant
Just had my garage cabinets custom made. Peggy and her team was amazing!
Thank you so much for the kind words and the photo! We really appreciate you taking the time to leave a review. So happy that you are happy with the garage cabinets. I will make sure that Peggy and the team know! Let us know if you need anything in the future. Bruce Tennant
South Bay Customs Closets is the place to go if you're looking for custom closets in your home. We first worked with Bruce over four years ago, and we were so impressed with the quality of his work and the thoughtful design that we called him again after moving into our new home to help with every closet in the house. From the initial quote to the design and installation, the entire process was smooth, professional, and hassle-free. Bruce was great to work with, and the finished product exceeded our expectations once again. We would definitely recommend South Bay Customs Closets to anyone in the market for high-quality custom closets.
Hi Sheeta, thank you so much for the kind words, and for taking the time to write this review. It was a pleasure to work with you again. So happy to help in your New Home. Let us know if you need anything in the future. Thank you again.
We had a great experience! Was able to get a design appointment in a reasonable period of time and we had the design options and quotes back within a day. And then installation was within a few weeks. The cabinets are sturdy. Overall we are happy!
Hi Julie, thank you so much for taking the time to write this review. It was a pleasure working with you. Please call us if you need anything in the future. Thank you again.!!
I like a company that cares about minor details. South Bay Custom Closet's team designed and installed cabinets and flooring in my garage six years ago. I recently had a minor issue with a defective flooring bolt. They immediately responded and fixed it. The cabinets and flooring look and work as well as the day everything was installed.
Hi R Kircher! Thank you so much for taking the time to write this review. We are happy to visit our customers and demonstrate that we do truly care about maintaining a great relationship with the people that have supported us. Let us know if you need anything in the future and thank you again. Bruce Tennant
I couldn’t be happier with my custom closet from South Bay Custom Closets! Peggy, the lead designer, was absolutely incredible—she designed a closet that perfectly fits my needs and style. It’s like it was made just for me! The installation team, Juan and Daniel, were very professional, and the craftsmanship is top-notch. After seeing an estimate and the design options from California Closets, I knew South Bay was the right choice. I highly recommend them—if you’re looking for a quality custom closet, look no further!
Hi Renata, thank you so much for your business and for taking the time to write this review. I will make sure that Peggy, Juan and Daniel See this review. Please let us know if you need anything in the future. Thank you again for your business!
I evaluated four companies before settling on South Bay. They were both cost-effective and feel so extremely high-quality that I feel like I didn’t have to compromise on anything. The installation team was professional, and I got to work with Bruce directly and design exactly what we were looking for. He helped me make good design decisions and optimize our space which feels so much bigger with our new solution. It’s been a couple of months and I’m still absolutely thrilled with it and we’ll happily be using them again in the future!
Hi Jennah Thank you so much for your business and for taking the time to leave this review.! It was a pleasure meeting you and working to improve your master closet Please let us know if there’s anything you need in the future!
Creating more usable space maintaining attractive designs, complemented by effective installations from Daniel Ayon's team. It was a pleasure to see their professional implementation of design.
Thank you Dieter! It was a pleasure helping with your garage
I have a very small walk-in closet, but they made use of every single inch of that space. The quality of the work is outstanding, and the installer, Daniel, was so knowledgeable and helpful. Cannot recommend them highly enough. They were prompt, thorough, and everything you want when dealing with a business.
Hi Louise, Thank you so much for taking the time to write this review. We are grateful for your business and so happy to hear that you enjoyed the experience. Please let us know if you need anything in the future. Sincerely, Bruce Tennant
Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
