iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%91+22.1Value 14%36+5.1Replies to reviews 7%34+2.4Craft & service penalty98−0.2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 49 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 17%
4.9★★★★★48 Google reviews · 24 photos
94%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
SP & LC Sprinklers and Landscape Contractors at a glance
Google reviewers rate this El Paso landscaping firm 4.9 out of 5 based on 48 reviews, with the owner replying to only 2 percent of them. Customers frequently highlight prompt same-day service, clear communication, and fair pricing for irrigation repairs, sodding, and plant installations. While most praise the crew's professionalism and attention to detail, a minority of low-star reviews cite missed appointment commitments and cost estimates significantly higher than expected.
Google rating: 4.9 out of 5 from 48 reviews (94% five-star).
Reviews on this page: 48 Google reviews (45 with written comments, 7 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 6, 2026.
Service: Leaf Removal Service serving El Paso, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SP & LC Sprinklers and Landscape Contractors: 84/100 on this factor. Category median: 95.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SP & LC Sprinklers and Landscape Contractors: 91/100 on this factor. Category median: 94.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SP & LC Sprinklers and Landscape Contractors: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SP & LC Sprinklers and Landscape Contractors: 36/100 on this factor. Category median: 100.D
36
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SP & LC Sprinklers and Landscape Contractors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SP & LC Sprinklers and Landscape Contractors: 34/100 on this factor. Category median: 63.D
34
Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.9of 5
5 stars4594%
4 stars12%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
96%praise
Praise11396%
Complaints54%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
71%fair
Great price114%
Reasonable457%
Overpriced229%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2925%
Staff & attitude2824%
Would recommend2017%
Quality & results1513%
Price & value108%
Communication87%
Honesty & trust87%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Acosta about an irrigation-line issue, he came by the very next day.”
“His honesty, professionalism, and willingness to help saved me the cost of an unnecessary service call.”
“I highly recommend SP & LC to anyone looking to landscape their yard.”
“SPLC Recently did an outstanding job re-sodding my entire backyard as well as constructing a beautiful edging around the perimeter.”
“They gave me a GREAT deal on all the things that needed to be replaced for my outdated and complex sprinkler system.”
“Rather than charge me for a repair I could handle myself, he carefully explained how to fix the problem and provided clear, practical instructions.”
“The work ended up costing less than estimated and they were very honest.”
People customers mention
Acosta18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SP & LC Sprinklers and Landscape Contractors for 7 kinds of job. Pick one to see what they paid and said.
reviewsLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
After I contacted Mr. Acosta about an irrigation-line issue, he came by the very next day. Rather than charge me for a repair I could handle myself, he carefully explained how to fix the problem and provided clear, practical instructions. His honesty, professionalism, and willingness to help saved me the cost of an…
Lawn care
Joe1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I called SP &LC Sprinklers this morning due to a leak from my sprinkler system that started at 1AM. This leak flooded my yard and I did not notice this until 630AM. I looked on the internet and found SP&LC Sprinklers. The gentleman on the phone immediately asked me to send photos to help diagnose the problem and…
Samuel15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★
I contracted with SP&LC for landscaping & irrigation system pay tens of thousands of dollars. Jesus completed the job & provided a 3 year warranty. Unfortunately his warranty is not worth the paper it’s written on. I have reached out to Jesus (owner of the company) several times & while he states that he’s coming,…
OverpricedLandscape installations
BenLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Contracted SP & LC to buy, deliver and plant a Chinese Pistache tree in my front yard. The owner, Mr. Acosta, was friendly and communicated well.
Really appreciated three things in particular:
1. He didn't cut corners on materials: the tree he got us was big, mature, healthy and beautiful, and he stood by his…
Reasonable priceLandscape installations
SuzannaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Last year, I called four different landscapers and none of them called me back. I gave up. This spring, I called SP & LC Landscape Contractors and Jesus called me back immediately. He came to the house and helped me decide what would look nice. Within two weeks, the trees, plants and landscaping were finished. I was…
Carolyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
SPLC Recently did an outstanding job re-sodding my entire backyard as well as constructing a beautiful edging around the perimeter. I was so pleased at how professional and meticulous the workers were. The work was excellent in every respect and I highly recommend them to you.
After I contacted Mr. Acosta about an irrigation-line issue, he came by the very next day. Rather than charge me for a repair I could handle myself, he carefully explained how to fix the problem and provided clear, practical instructions. His honesty, professionalism, and willingness to help saved me the cost of an unnecessary service call. I would gladly recommend Mr. Acosta to anyone looking for knowledgeable and trustworthy service! - Rudy T.
Services: Lawn care
Joe Denny1 reviewiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
I called SP &LC Sprinklers this morning due to a leak from my sprinkler system that started at 1AM. This leak flooded my yard and I did not notice this until 630AM. I looked on the internet and found SP&LC Sprinklers. The gentleman on the phone immediately asked me to send photos to help diagnose the problem and took the time to ensure that the problem was resolved. I have to say that I did not expect someone on the phone to take the time to walk me through fixing a leak that I had. Thank you so much for doing this and I will be calling SP&LC again.
Samuel StJohn15 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
I contracted with SP&LC for landscaping & irrigation system pay tens of thousands of dollars. Jesus completed the job & provided a 3 year warranty. Unfortunately his warranty is not worth the paper it’s written on. I have reached out to Jesus (owner of the company) several times & while he states that he’s coming, it’s a no show. I would not recommend this business at all. As one previous complaint stated, “ many promises but no delivery”. Since my last posting, SP&LC has remedied all outstanding issues to my satisfaction. SP&LC has been more responsive & have followed through with all the repairs I had pointed out. I am more confident that SP&LC will respond in a timely manner.
Price assessment: Overpriced
Services: Landscape installations
BenLocal Guide · 51 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Contracted SP & LC to buy, deliver and plant a Chinese Pistache tree in my front yard. The owner, Mr. Acosta, was friendly and communicated well.
Really appreciated three things in particular:
1. He didn't cut corners on materials: the tree he got us was big, mature, healthy and beautiful, and he stood by his product by offering a 90-day warranty. He was excited to show us the tree he bought, you could feel he really loves his job and takes pride in it.
2. He worked very cleanly: he picked up all the rocks, dirt, bags, re-rolled the garden hose, etc. and left our driveway as clean as when he arrived.
3. It is a locally-owned family business, Mr. Acosta and his son came in person to do the job. His son is still in high school but was very polite, well-spoken and hard-working, a pleasure to deal with.
Price assessment: Reasonable price
Services: Landscape installations
Suzanna HallmarkLocal Guide · 28 reviewsiTotal number of Google reviews Suzanna has written across all businesses on Google Maps, not just this one.
Last year, I called four different landscapers and none of them called me back. I gave up. This spring, I called SP & LC Landscape Contractors and Jesus called me back immediately. He came to the house and helped me decide what would look nice. Within two weeks, the trees, plants and landscaping were finished. I was so happy with the job, I asked if they could do more in the backyard. The backyard was finished within two days!
My husband and I are very happy with our landscaping and plan on using SP & LC for any future landscaping jobs. I highly recommend SP & LC to anyone looking to landscape their yard. They are professional, fast and reasonably priced. And working with Jesus was a pleasure!
Services: Landscape installations, Tree landscaping, Landscape design
Carolyn Lindau2 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
SPLC Recently did an outstanding job re-sodding my entire backyard as well as constructing a beautiful edging around the perimeter. I was so pleased at how professional and meticulous the workers were. The work was excellent in every respect and I highly recommend them to you.
Highly recommended!
I contacted SP&LC, Mr. Acosta, in the morning on a Saturday in reference to a leaky drip line and sprinkler heads that needed replacing. That same day, in the afternoon, he provided me with answers / solutions to my sprinkler issues. His technician was able to start that same afternoon which was an added bonus.
The work completed was excellent and done in a timely manner. Mr. Acosta checked in on the technician to ensure quality work, as well as answer any questions or concerns that I had.
I will definitely use SP&LC for future repairs / installations.
Price assessment: Reasonable price
Linda P4 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I HIGHLY recommend their services. I needed a complete weed removal of about 1,000sq ft. In one day they got all of the giant stalks from the weeds out in the back yard (some two inches thick). The second day they came they did the front yard and removal of all trash. The owner and crew members were so professional and kind. I cannot believe the attention to detail they had. The owner was able to work within my budget which I thought was fantastic. I will be using this company for other services to give my backyard a complete make over. Thank you again!
Price assessment: Great price
Services: Lawn care
Oscar Valencia2 reviewsiTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Mr. Acosta and his crew went above and beyond to put our new rock landscape! Outstanding! The rocks match the two tone colors of the house! The job was done before the contract date! They were nice, courteous, respectful, and friendly! Thank you Mr. Acosta and your great company SP & LC!
SP & LC was the only landscaper who responded to more than 2 years of searching, mostly through personal contacts, online searches, an yeard then a strange one-time Google review email (only 3 or 4 businesses were listed if I recall. That was about a year ago. The cost estimate was about 2-5X what I had in mind, but Mr. Acosta sent us a series of computer generated (maybe AI enhanced, definitely not to scale) images of both the front and back yards. Beautiful, amazing. When can you finish? "Probably the end of January (2025)." "Maybe a bit longer"
Well, I came home from work soon after and the front yard on the west side of the property was completely demo'd, when we asked him to start with removing the two dead-looking trees.
Long story short, here we are almost a year (and $$$ given to him) later and the back yard is not even completed.
Promises made, work delayed, and now a potentially good customer is dismayed. I have had enough. Not sure why he went from a sparkle in his eye when he talked about his vision for a beautiful little front porch and all of the replacement colors in front, to an over-extended concrete backyard and still no front. His business card for everyone driving by.
He has excellent craftsmen. The work, when he shows up, is very good. But for me, his customer service has turned out as a one star, borderline dishonest, and I believe Jesus Manuel Acosta is basically an honest man. I have no idea why he has lost interest is us, but it's a one star for customer care and five star for the quality. Trust is a key to all good human relationships and this one is frayed. I will post a final review soon, it's up to him how it turns out.
