Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Google reviewers rate Star Carpet and Tile five out of five stars based on 251 reviews, with the owner responding to 84 percent of comments. Customers frequently cite punctuality, professional communication, and fair pricing for services including carpet cleaning, tile and grout sealing, and dryer vent maintenance. Recurring themes highlight thorough stain removal, prompt scheduling, and friendly staff who provide updates and progress photos. No negative patterns or common criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding work quality and customer service.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
251 Google reviews we collected
Phrases our text analysis found in 228 written reviews
Price verdicts customers left with their Google review
Middle half of what 16 customers paid ($175–$473) · gold mark = category median.
How often each topic comes up in the written reviews
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Technician was patient and kept at it until vent clear.”
“Star Carpet did an Amazing Job on our Carpets here at Brookfield Preschool.”
“The communication from booking to completion was prompt and appreciated.”
“I would recommend them for your business or private use.”
“Price was extremely fair and locked in on phone before even seeing my carpet.”
“They were very professional, prompt and communication was never a problem.”
“They are always professional, reliable, and pay close attention to detail.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Star Carpet and Tile for 5 kinds of job. Pick one to see what they paid and said.
They did sucha wondeful job cleaning my carpets at my commerical office that I alresdy booked them to clean the tile ar home!
Super professional, responsive and great work! We got some stains out I tried with my bosses multiple times. Thanks Vince!
Vince was amazing and did a fantastic job! He was punctual, professional, friendly and went above and beyond. I highly recommend Star Carpet and Tile for anyone who wants quality work and fantastic results, on a budget.
Shakir was professional friendly and efficient! Would definitely use this company again.
So happy with my carpets! 2 rooms and all my hallways for just under $200 I also got a much needed cleaning of my dryer vents for $250. Friendly, professional service and I love the progress photos and videos he sent!
Very happy with the work completed. Our carpet and couch look new. Vince took his time to explain the process and was both friendly and professional. Will definitely use Star Carpet and Tile again.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 71 | $196–$409 |
| Carpet steam cleaning | 41 | $170–$347 |
| Pet stain & odor removal | 34 | — |
| Upholstery cleaning | 30 | $196–$415 |
| Area rug cleaning | 20 | $164–$398 |
5.0 ★★★★★ 251 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent customer service! My dryer vent was very clogged from the German Shepard. Technician was patient and kept at it until vent clear.
That’s great Pam. Thank you
They did sucha wondeful job cleaning my carpets at my commerical office that I alresdy booked them to clean the tile ar home!
Thanks Leslie. See you soon
The communication from booking to completion was prompt and appreciated. The service I made them aware of some add ons I wanted at the time of booking and was told a price would be quoted once they could look at it. The quotes were reasonable. The service technician was very polite and worked fast. I’ll definitely book again.
Thanks michelle
Shakir and Vic did the extra work to make sure I was comfortable with the job of cleaning my air ducts and discover that my HVAC had a issue with it and a puddle of of water in base where the intake vent is . They need a raise?
Thanks Marlon
Super professional, responsive and great work! We got some stains out I tried with my bosses multiple times. Thanks Vince!
Thank you
Star Carpet did an Amazing Job on our Carpets here at Brookfield Preschool. They were very professional, prompt and communication was never a problem. They communicated there arrival time and they were very attentive to my request. I would recommend them for your business or private use. Thanks Star Carpet, Job well done!
Nice and clean for the kids coming back to school!!! Thank you
Vince was amazing and did a fantastic job! He was punctual, professional, friendly and went above and beyond. I highly recommend Star Carpet and Tile for anyone who wants quality work and fantastic results, on a budget.
Thank you Shawn.
Very professional and easy to work with.
Thanks Aaron-
I had my tile cleaned and the grout sealed. Vince and his guys did an outstanding job and it looks brand new. I will absolutely have them do it again and would recommend anybody wanting their tile cleaned to call Star Carpet and Tile. In fact, I'm having them come out and clean the carpet next week.
Thanks Ron appreciate you
Star Carpet and Tile was able to fit us in quickly, great service, and communication. Our couch came out like new. Would definitely recommend this company!
Thank you
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
