Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Steam Pros Carpet and Tile Cleaning five stars based on four hundred forty-one reviews, noting the owner responded to thirty-two percent of feedback. Customers frequently cite punctuality, clear communication, and competitive pricing as key positives, with many highlighting thorough results on carpets, tiles, and upholstery. Recurring themes include professional conduct and effective stain removal, though a minority of low-star comments mention internal communication issues or limited success with pet odor treatments.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
441 Google reviews we collected
Phrases our text analysis found in 314 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 314 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“River showed up on time and was extremely polite and thorough in his work.”
“To River’s great job he did on my huge sectional couch.”
“He arrived on time, was careful to not damage my home, and did a great job!”
“I would high recommend this company and plan on using them again.”
“I received excellent communications, a customized experience at a reasonable price and really competent staff (Nick!”
“Erick, the owner, called me back immediately and explained their procedure in detail.”
“I honestly couldn't give enough appreciation to the job completed by this team.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Steam Pros Carpet and Tile Cleaning for 5 kinds of job. Pick one to see what they paid and said.
River showed up on time and was extremely polite and thorough in his work. The carpets look great! I would high recommend this company and plan on using them again.
Nick H. - Stream Pros Carpet was extremely professional! He did an amazing job on my Carpet. He arrived on time, was careful to not damage my home, and did a great job! I seriously thought he was the owner. The best experience I have ever had! I gave hime a great tip! Hope it was enough!
For 16 year old carpet, light in color it turned out great. Tile looks good also. Thank you
River was friendly and professional. He told me in advance some of my pet stains may not come clean, he was correct but it's less noticeable and knowing my carpet is clean is of value to me, as we're the fees..
Five stars are not enough. From my first call with Eric, who did everything right including answering my call before the answer machine took over. That’s huge in my book. To River’s great job he did on my huge sectional couch. And the great conversation we had on our love for music. I’ve got to use these guys…
Steam Pros did a GREAT job on my large rugs and my sofa. The Tech, Nick, did a thorough job and took his time as if he were doing his own stuff. And this is what makes all the difference! That and good, clean equipment.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 128 | $196–$409 |
| Carpet steam cleaning | 81 | $170–$347 |
| Pet stain & odor removal | 54 | — |
| Area rug cleaning | 30 | $164–$398 |
| Upholstery cleaning | 20 | $196–$415 |
5.0 ★★★★★ 441 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
River showed up on time and was extremely polite and thorough in his work. The carpets look great! I would high recommend this company and plan on using them again.
Nick H. - Stream Pros Carpet was extremely professional! He did an amazing job on my Carpet. He arrived on time, was careful to not damage my home, and did a great job! I seriously thought he was the owner. The best experience I have ever had! I gave hime a great tip! Hope it was enough!
For 16 year old carpet, light in color it turned out great. Tile looks good also. Thank you
River was friendly and professional. He told me in advance some of my pet stains may not come clean, he was correct but it's less noticeable and knowing my carpet is clean is of value to me, as we're the fees..
Great Service, Courteous and Job Well Done!
Five stars are not enough. From my first call with Eric, who did everything right including answering my call before the answer machine took over. That’s huge in my book. To River’s great job he did on my huge sectional couch. And the great conversation we had on our love for music. I’ve got to use these guys again. Maybe some tile cleaning. Thanks for the rare great experience not found much anymore.
Steam Pros did a GREAT job on my large rugs and my sofa. The Tech, Nick, did a thorough job and took his time as if he were doing his own stuff. And this is what makes all the difference! That and good, clean equipment.
Great customer service, carpet looks new.
Steam Pros were on time, professional and the work was perfection.
Thank you so much, the carpet looks brand new!!!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
