I used Steiner for both plumbing and electric work at my house and they were fantastic. Monica (great name) was knowledgeable and excellent to work with. The electrician Jim B. And plumber Rick C. were both SO friendly and did great work. I would 100% recommend, and will use them again if the opportunity comes.

Steiner Plumbing & Electric
Steiner Plumbing & Electric at a glance
Google reviewers rate Steiner Plumbing & Electric 4.8 out of 5 based on 52 reviews, highlighting prompt communication, professional technicians, and fair pricing for plumbing, electrical, and HVAC services. Customers frequently note the company's ability to handle complex repairs quickly and their willingness to explain work processes. However, a minority of low-star reviews describe instances where the company failed to stand behind completed work or missed underground utilities, resulting in unexpected billing.
- Google rating: 4.8 out of 5 from 52 reviews (94% five-star).
- Reviews on this page: 52 Google reviews (44 with written comments, 1 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: August 11, 2026.
- Service: Water Purification Service serving River Falls, Wisconsin.
Data from Google, last updated October 25, 2026.
Score profile vs other water purification services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
- 5 stars4994%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star24%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
- Praise8397%
- Complaints33%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price240%
- Reasonable120%
- Overpriced120%
- Not sure120%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2833%
- Speed & response1720%
- Quality & results1416%
- Would recommend1214%
- Communication67%
- Honesty & trust56%
- Price & value45%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Monica (great name) was knowledgeable and excellent to work with.”
“He worked through what the best solution would be for me and got it done super fast.”
“Once for plumbing and second for hvac, both times great service people who were great in their field and found the issue and easily resolved it.”
“Would never work with these people.”
“I would 100% recommend, and will use them again if the opportunity comes.”
“…tility upgrade or just fixing a light fixture, they take the time to explain everything, ensuring you’re fully informed every step of the way.…”
“Their service is not only reliable and trustworthy, but also very reasonably priced.”
“Trustworthy, affordable, excellent work in a timely fashion.”
People customers mention
- Kevin 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Steiner Plumbing & Electric for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
I used Steiner for both plumbing and electric work at my house and they were fantastic. Monica (great name) was knowledgeable and excellent to work with. The electrician Jim B. And plumber Rick C. were both SO friendly and did great work. I would 100% recommend, and will use them again if the opportunity comes.
Kevin, from Steiners, came out to help me figure out where the leak in my tub was coming from. Located the leak, the repair was a challenge due to the location. He kept me informed thru the process. He was professional and knowledgeable. Best of all the leak is repaired and I'm happy.
Would never work with these people. Will not stand behind any of there work. Would be the last person I would call.
I’ve had the pleasure of working with Steiner's Plumbing, Heating & Electric on a number of projects, both big and small, and I couldn’t be more impressed. Jim, John, Matt, Luke, and Paul are always extremely professional, polite, and dedicated to their work. Whether it’s a full building utility upgrade or just…
Once for plumbing and second for hvac, both times great service people who were great in their field and found the issue and easily resolved it. Have complete faith in this company to fix your problems.
We had a leaking water heater. Monica (office manager) exceeded all our expectations with warranty claim to manufacturer. Rick (plumber) was courteous, professional and meticulous. It's a pleasure dealing with such a reputable & upstanding local company.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Repair HVAC | 7 | — |
| Plumbing pipe repair | 4 | $202–$638 |
| Water heater installation | 3 | $1.2k–$3.2k |
| Faucet installation | 2 | — |
| Toilet installation | 2 | — |
| Toilet repair | 2 | $271–$598 |
| Plumbing leak detection | 2 | — |
| Faucet repair | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 52 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Everyday heroes
- Price assessment: Not sure
- Services: Repair HVAC
Fantastic company for Mitsubishi heat pumps.
- Price assessment: Great price
- Price: $400–500
- Services: Repair HVAC
Kevin, from Steiners, came out to help me figure out where the leak in my tub was coming from. Located the leak, the repair was a challenge due to the location. He kept me informed thru the process. He was professional and knowledgeable. Best of all the leak is repaired and I'm happy.
- Price assessment: Reasonable price
- Services: Plumbing pipe repair
Would never work with these people. Will not stand behind any of there work. Would be the last person I would call.
- Price assessment: Overpriced
- Services: Service not listed
The furnace at the property this individual called about this morning, is approximately 15 years old, which is outside of a standard 10-year parts warranty. This unit has also reached the end of a typical 12-15 year average lifespan for HVAC equipment in our climate. We have not performed any recent service at this property and have not been provided with specific details regarding the concerns mentioned. We stand behind our work and would welcome the opportunity to review any specific installation questions directly.
I’ve had the pleasure of working with Steiner's Plumbing, Heating & Electric on a number of projects, both big and small, and I couldn’t be more impressed. Jim, John, Matt, Luke, and Paul are always extremely professional, polite, and dedicated to their work. Whether it’s a full building utility upgrade or just fixing a light fixture, they take the time to explain everything, ensuring you’re fully informed every step of the way. Their service is not only reliable and trustworthy, but also very reasonably priced. I have never had a bad experience with them, and I wouldn’t hesitate to recommend them for any project, large or small. I can't give them higher praise! Steiner's will always be my go-to for any of my mechanical needs. A great team you can always count on!
- Price assessment: Great price
- Services: Plumbing pipe repair, Service not listed
Excellent timely service every time!
Once for plumbing and second for hvac, both times great service people who were great in their field and found the issue and easily resolved it. Have complete faith in this company to fix your problems.
Great customer service
extremely professional work -
Business details
- Address: N8230 945th St, River Falls, WI 54022
- Phone: (715) 425-5544
- Website: steinerinc.net
- Service area: River Falls, WI