STR Management
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%33+5Craft & service 20%28+5.6Value 10%55+5.5Momentum 8%4+0.3Track record 7%55+3.9Accountability 5%30+1.5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33Austin, TX · 4.8★ (247)
RankPosition by Experts Score among all companies we track in this category.#32
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.6.3%
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Why it scores 33How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%33+5Craft & service 20%28+5.6Value 10%55+5.5Momentum 8%4+0.3Track record 7%55+3.9Accountability 5%30+1.5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Satisfaction33
Reliability33
Craft & service28
Value55
Momentum4
Track record55
Accountability30
