Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%33+5Craft & service 20%28+5.6Value 10%55+5.5Momentum 8%4+0.3Track record 7%55+3.9Accountability 5%30+1.5Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORESTR Management
Austin, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 41 property management companies · 4.8★ from 247 Google reviews
Report card
Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and track record; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.STR Management is better than 33% of property management companies.D
33
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).STR Management is better than 33% of property management companies.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.STR Management is better than 28% of property management companies.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.STR Management is better than 55% of property management companies.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.STR Management is better than 4% of property management companies.F
4
Track recordTrack record · 7% of the scoreReview volume and years with reviews.STR Management is better than 55% of property management companies.C
55
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.STR Management is better than 30% of property management companies.D
30
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