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Suburban Inspection

Home inspector · Detroit, MI · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 56 radon testing servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 901 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Suburban Inspection at a glance

Google reviewers rate Suburban Inspection 5/5 based on 901 reviews, with the owner responding to 98% of feedback. Customers frequently cite punctuality, clear communication, and thoroughness in residential, pre-drywall, and warranty inspections, noting that detailed reports and specialized equipment like drones or thermal sensors help identify significant structural or electrical issues. While most praise the reasonable pricing and knowledge, two low-star reviews criticize the service for missing major roof problems and flagging minor electrical code discrepancies as significant repairs.

  • Google rating: 5.0 out of 5 from 901 reviews (99% five-star).
  • Reviews on this page: 901 Google reviews (792 with written comments, 4 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Radon Testing Service serving Detroit, Michigan.

Data from Google, last updated October 27, 2026.

Score profile vs other radon testing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability98Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 99 (median 95)Reliability: 98 (median 95)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
Suburban InspectionRadon Testing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Suburban Inspection: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Suburban Inspection: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Suburban Inspection: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Suburban Inspection: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Suburban Inspection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Suburban Inspection: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

901 Google reviews we collected

  • 5 stars89699%
  • 4 stars30%
  • 3 stars00%
  • 2 stars00%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 792 written reviews

  • Praise1,90699%
  • Complaints141%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price467%
  • Reasonable233%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results52027%
  • Staff & attitude41822%
  • Would recommend38020%
  • Communication24813%
  • Speed & response20511%
  • Price & value864%
  • Honesty & trust633%

What customers talk about

We read 792 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Extremely thorough and answered any questions that I had.”
  • “​Thorough, prompt, and professional from start to finish”
  • “I highly recommend him to anyone looking for a knowledgeable and trustworthy home inspector.”
    “He’s my life saver and I would not recommend anyone else!”
  • “What I appreciated most was how he explained everything: he walked us through each finding, why it mattered, and what the fix should look like, in pla…”
  • “Scheduling was easy, he was responsive from the first call, and he showed up right on time and coordinated smoothly with our builder.”
  • “Certified Master Inspector, fair price, and worth every penny.”
    “Overpriced and everything is "recommend a contractor to evaluate".”
  • “It’s clear that he takes pride in his work and genuinely cares about his clients.”

People customers mention

  • Rob 234 reviews
  • Inspections 45 reviews
  • Zorzan 25 reviews
  • Robert 25 reviews
  • Roberto 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Suburban Inspection for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rob did two home inspections for me. He was extremely thorugh, clearly explained everything and was really good to work with. Reasonably priced, honest and very knowledgeable.

Reasonable price
JennLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I got Rob's name from the community Facebook page. He came highly recommended.Rob was very thorough, professional and knowledgeable. Highly recommend him and will use him again for next inspection. Exceptional service!

Great price
Yvonne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I recently had a home inspection done and couldn’t be happier with the service I received. The inspector was professional, friendly, and very personable from start to finish. He took the time to explain everything clearly, answered all of my questions, and made the entire process feel comfortable and stress-free.…

MarcellaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rob knows his stuff…. My husband and I received a pre-drywall inspection, and a final inspection for our new build. He is extremely detail oriented and caught so many issues we would’ve NEVER noticed. Thanks to him catching certain items, it has saved us costly repairs for the future! He is worth every single penny. Thank you Rob!!

Customer photo from Marcella's review
Great price
Abhishek1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Professional, Punctual, Accommodating and very detail oriented. Would highly recommend Rob for house inspections.

Great price
Srikanth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Rob during our home inspection. He was very thorough, professional, and took the time to carefully explain his findings and answer all of our questions. He paid close attention to details and made sure we understood the condition of the home and any items that needed attention. We…

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 901 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bashar Fadil10 reviewsTotal number of Google reviews Bashar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Roberto for a pre-drywall inspection on our new build in Bloomfield Hills, and I’m so glad we did. Scheduling was easy, he was responsive from the first call, and he showed up right on time and coordinated smoothly with our builder. Roberto was extremely thorough. He caught several real issues in the framing and rough-ins that we never would have noticed, and that the builder then had to fix before drywall went up — exactly the reason you get an inspection at this stage. What I appreciated most was how he explained everything: he walked us through each finding, why it mattered, and what the fix should look like, in plain language without talking down to us. The report was excellent — detailed, well organized, with clear photos of every item, and delivered quickly so we could get it to the builder right away. If you’re building a new home, don’t skip the pre-drywall inspection, and don’t hesitate to call Roberto. Certified Master Inspector, fair price, and worth every penny. We’ll be having him back for our final inspection.

Dylan Thomas2 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely thorough and answered any questions that I had.

Cathy O'Connor3 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob did two home inspections for me. He was extremely thorugh, clearly explained everything and was really good to work with. Reasonably priced, honest and very knowledgeable.

  • Price assessment: Reasonable price
Response from the owner · 7 years ago

Thank you, Cathy!

Harley DeLano10 reviewsTotal number of Google reviews Harley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

​Thorough, prompt, and professional from start to finish ​We hired Rob Zorzan with Suburban Home Inspections to do a complete inspection on our newly built house to prepare for our one-year warranty review with the builder, and he did an outstanding job. ​The entire process was seamless from the start. We reached out via his website and heard back within just a few hours to get everything scheduled. Rob was prompt, arrived right on time, and followed through on everything he said he would do. ​During the inspection, he was extremely thorough and diligent, checking literally every aspect of the house, including the mechanicals and the roof. He provided a comprehensive, easy-to-understand report quickly, complete with detailed explanations and lots of helpful photos. Thanks to his work, we had a clear, well-documented list to go over with our builder and didn't miss a thing. Rob is friendly, professional, and great to work with—we couldn't be happier with the service!

vincent pizzimenti11 reviewsTotal number of Google reviews vincent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scheduled on short notice, very professional and did a great job

  • Price assessment: Great price
Jenn DefenderLocal Guide · 22 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got Rob's name from the community Facebook page. He came highly recommended.Rob was very thorough, professional and knowledgeable. Highly recommend him and will use him again for next inspection. Exceptional service!

  • Price assessment: Great price
Response from the owner · 11 months ago

Thank you for your fantastic review! We're thrilled to hear that Rob provided you with thorough and professional service. Your recommendation means a lot to us, and we look forward to assisting you with your next inspection.

Yvonne Bowling10 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had a home inspection done and couldn’t be happier with the service I received. The inspector was professional, friendly, and very personable from start to finish. He took the time to explain everything clearly, answered all of my questions, and made the entire process feel comfortable and stress-free. His attention to detail and thoroughness gave me confidence in my home-buying decision. It’s clear that he takes pride in his work and genuinely cares about his clients. I highly recommend him to anyone looking for a knowledgeable and trustworthy home inspector.

MarcellaLocal Guide · 14 reviewsTotal number of Google reviews Marcella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob knows his stuff…. My husband and I received a pre-drywall inspection, and a final inspection for our new build. He is extremely detail oriented and caught so many issues we would’ve NEVER noticed. Thanks to him catching certain items, it has saved us costly repairs for the future! He is worth every single penny. Thank you Rob!!

  • Price assessment: Great price
Abhishek Shivkumar1 reviewTotal number of Google reviews Abhishek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, Punctual, Accommodating and very detail oriented. Would highly recommend Rob for house inspections.

  • Price assessment: Great price
Srikanth Uppada7 reviewsTotal number of Google reviews Srikanth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with Rob during our home inspection. He was very thorough, professional, and took the time to carefully explain his findings and answer all of our questions. He paid close attention to details and made sure we understood the condition of the home and any items that needed attention. We really appreciated his knowledge, patience, and professionalism throughout the inspection. I would highly recommend Rob to anyone looking for a reliable and thorough home inspector!

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thank you, Srikanth, for the wonderful review. We are delighted Rob provided a thorough, professional inspection and took the time to explain everything. We appreciate you highlighting his attention to detail, knowledge, and patience. Your recommendation means a lot, and we are glad you had a positive experience.

Suburban Inspection on Google Maps →

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