Lawn care service · El Paso, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%52+3.7Craft & service penalty62−3.8Momentum penalty68−3.2Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 49 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 8%
4.7★★★★★102 Google reviews · 24 photos
92%five-star reviews
4.25★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Sun City Lawn Care holds a 4.7 rating from 102 reviews, with customers frequently praising the company for its punctuality, competitive pricing, and professional handling of tasks like sod installation and weed removal. Many reviewers highlight the owner’s extensive knowledge and ability to provide detailed quotes and maintenance advice. However, a recurring criticism in lower-rated reviews involves unresponsiveness to emails, texts, and calls, leading to missed appointments and a lack of communication regarding scheduled services.
Google rating: 4.7 out of 5 from 102 reviews (92% five-star).
Reviews on this page: 102 Google reviews (82 with written comments, 8 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: August 11, 2026.
Service: Leaf Removal Service serving El Paso, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
Sun City Lawn CareLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun City Lawn Care: 70/100 on this factor. Category median: 95.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun City Lawn Care: 52/100 on this factor. Category median: 94.C
52
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun City Lawn Care: 62/100 on this factor. Category median: 98.B
62
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun City Lawn Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun City Lawn Care: 68/100 on this factor. Category median: 100.B
68
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun City Lawn Care: 52/100 on this factor. Category median: 63.C
52
Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
4.7of 5
5 stars9492%
4 stars11%
3 stars00%
2 stars11%
1 star66%
Praise vs complaints
Phrases our text analysis found in 82 written reviews
96%praise
Praise18796%
Complaints74%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4322%
Would recommend3820%
Quality & results3116%
Speed & response3116%
Price & value2312%
Communication179%
Honesty & trust116%
What customers talk about
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He showed me before and after photos and was friendly through the entire exchange.”
“Five star service, highly recommended for your yard work needs.”
“I had to keep reaching out as he was not forthcoming in what I could expect and when - very frustrating - I do not recommend them.”
“We needed help with the yard of our rental home and they always did an amazing job.”
“Chris responded to my inquiries for a quote really quick!”
“They were very thorough, reliable, and reasonably priced.”
“I requested a couple of more estimates from Chris as I was considering hiring him for year round service.”
“I never had a single problem with communication or quality of their work.”
“Thank you Sun City Landscape for your integrity and professionalism.”
People customers mention
Chris19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sun City Lawn Care for 8 kinds of job. Pick one to see what they paid and said.
VincentLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★
We have tried to reach the owner by email, texts, and phonecalls for over two months in regards to concerns we've had regarding the service we contracted with him. He hasn't responded to any of our inquiries and we've never seen a technician or even were told when they were coming. I've done everything he instructed…
Reasonable priceGrass seedingWeed controlLawn pest control
JustinLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Chris responded to my inquiries for a quote really quick! He even got me scheduled for the next day once I approved the invoice. He showed me before and after photos and was friendly through the entire exchange. Will definitely use their service again
Weed control
Tiffany4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Chris and his team are reliable and professional. I never had a single problem with communication or quality of their work. We needed help with the yard of our rental home and they always did an amazing job.
Reasonable priceLawn mowing & maintenanceYard work
Teresa10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
From the first phone call to the completion of the service, Chris and his team didn’t skip a beat. Chris came to my home took a look at the yard and gave me an exception price for their services. Scheduled me for the following week , they showed up and in less than two hours completed a rain fed, rock landscape,…
Reasonable priceWeed controlYard work
Angelica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Had them for over a month and my lawn got worse; communicating with Chris was like pulling teeth, unfortunately. I had to keep reaching out as he was not forthcoming in what I could expect and when - very frustrating - I do not recommend them.
Lawrence1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They did a fantastic job. Chris Rodriguez and his crew were thorough and professional. It's a plus that he's an Eastwood High School graduate, even though my wife and kids are all from El Paso High School. His communication skills are first rate, and he offered great advice about two of our suffering oleanders. He gets five stars on all levels of service.
We have tried to reach the owner by email, texts, and phonecalls for over two months in regards to concerns we've had regarding the service we contracted with him. He hasn't responded to any of our inquiries and we've never seen a technician or even were told when they were coming. I've done everything he instructed me to do regarding my lawn to no avail. The weeds are as bad as they were before the service began. There has been very little new growth even though the contract indicated a treatment schedule which includes weed control and fertilizer. I feel like I spent a lot of money for minimal results. If he would have been professional and returned my texts/calls perhaps this review may not have been generated, but that is on his shoulders, not mine...
Price assessment: Reasonable price
Services: Grass seeding, Weed control, Lawn pest control, Service not listed
Justin HernandezLocal Guide · 22 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Chris responded to my inquiries for a quote really quick! He even got me scheduled for the next day once I approved the invoice. He showed me before and after photos and was friendly through the entire exchange. Will definitely use their service again
Services: Weed control
Tiffany Ostrowidzki4 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Chris and his team are reliable and professional. I never had a single problem with communication or quality of their work. We needed help with the yard of our rental home and they always did an amazing job.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance, Yard work
Teresa Elias10 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
From the first phone call to the completion of the service, Chris and his team didn’t skip a beat. Chris came to my home took a look at the yard and gave me an exception price for their services. Scheduled me for the following week , they showed up and in less than two hours completed a rain fed, rock landscape, weed invaded back and front yard. My home feels like home again. So happy I looked them up and found Sun City Lawn Care. They will become my home caretakers going forward.
Price assessment: Reasonable price
Services: Weed control, Yard work
Angelica Zubia2 reviewsiTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
Had them for over a month and my lawn got worse; communicating with Chris was like pulling teeth, unfortunately. I had to keep reaching out as he was not forthcoming in what I could expect and when - very frustrating - I do not recommend them.
Response from the owner · a year ago
Thank you for your review. We apologize our proposal was not clear and understanding. Which is also why you were not charged for that month.
Lawrence Welsh1 reviewiTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
They did a fantastic job. Chris Rodriguez and his crew were thorough and professional. It's a plus that he's an Eastwood High School graduate, even though my wife and kids are all from El Paso High School. His communication skills are first rate, and he offered great advice about two of our suffering oleanders. He gets five stars on all levels of service.
Robert Duran6 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Appreciated the professionalism and commitment to staying on schedule. In addition also appreciated Chris’s passion for landscaping and knowledge the guys a true professional.
Fernando Velasquez9 reviewsiTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
Choosing any contractor for home improvement can be filled with uncertainty and choosing one based solely on Google Reviews is often times hit or miss. This is why it is so important for us to share about our experience with Sun City Landscaping. Chris and his team delivered a superior quality experience from start to finish and we couldn’t be happier with the final results. The quote on the job was fair. Chris is an outstanding communicator, so we always knew what to expect. The job was completed quickly and the crew always left the property clean between stages. Thank you Sun City Landscape for your integrity and professionalism. We will be sure to send people your way.
Don Ornelas2 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Really grateful for the help I got when I needed it most genuine kindness and great service. They showed up, did an amazing job, and really went above and beyond. Can’t recommend them enough!
Jake O3 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
